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Most cited papers from American Society for Quality

What are the most cited papers from American Society for Quality?

The most cited paper from American Society for Quality is "Root Cause Analysis: Simplified Tools and Techniques" (Bjørn Sørskot Andersen, Tom Fagerhaug, 2002), with 171 citations. Next come "Archytas of Tarentum: Pythagorean, Philosopher and Mathematician King" (94) and "Quality 4.0 – a measurement model using the confirmatory factor analysis (CFA) approach" (93).

Showing 50 of 92 papers. Every paper is listed.

Most cited papers, sortable by citations and release date
#Paper
1 Root Cause Analysis: Simplified Tools and Techniques Bjørn Sørskot Andersen, Tom Fagerhaug · Journal for Healthcare Quality May 2002 171
2 Archytas of Tarentum: Pythagorean, Philosopher and Mathematician King Carl A. Huffman, Fabio Acerbi · Aestimatio Sources and Studies in the History of Science Open access 21 Dec 2015 94
3 Quality 4.0 – a measurement model using the confirmatory factor analysis (CFA) approach G.S. Sureshchandar · International Journal of Quality & Reliability Management 17 Nov 2021 93
4 Taking Stock of the Criteria We Use to Evaluate One Another's Work: ASQ 50 Years Out Donald A. Palmer · Administrative Science Quarterly Dec 2006 56
5 Quality 4.0 – understanding the criticality of the dimensions using the analytic hierarchy process (AHP) technique G.S. Sureshchandar · International Journal of Quality & Reliability Management 14 Mar 2022 54
6 Managing Quality Fads: How American Business Learned to Play the QualityGame Robert E. Cole · Journal for Healthcare Quality Nov 2000 51
7 The Use of Control Charts to Improve Healthcare Quality Lorenz J. Finison, Karl Finison, Christopher M. Bliersbach · Journal for Healthcare Quality 1993 48
8 Improvement in Organizational Performance and Self-Assessment Practices by Selected American Firms Ton van der Wiele, Alan John Brown, ROBERT A. MILLEN et al. · Quality Management Journal 2000 43
9 Service Quality in the Knowledge Age Michael L. Harris, H. James Harrington · Measuring Business Excellence Dec 2000 40
10 The Change Agentʼs Handbook: A Survival Guide for Quality Improvement Champions David W. Hutton · Journal for Healthcare Quality Nov 2000 38
11 The American Society for Quality L. Myer · The Quality Assurance Journal Open access 29 Jul 2003 32
12 Principle‐centered leadership and core value deployment Rick L. Edgeman · The TQM Journal Jun 1998 30
13 Quality Problem Solving Gerald F. Smith · Journal for Healthcare Quality 2001 29
14 Quality concepts in education F. Craig Johnson, William A.J. Golomskiis · The TQM Journal Dec 1999 26
15 The Twenty‐first Century Enterprise, Agile Manufacturing and Something Called CALS Eric M. Ross · World Class Design to Manufacture Jun 1994 20
16 Governança corporativa: impactos no valor das companhias abertas brasileiras Valdir de Jesus Lameira, Walter Lee Ness, T. Diana L. van Aduard de Macedo-Soares · LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas) Open access Mar 2007 20
17 Developmental Screening Measures Diane D. Bricker, Jane Squires, Jantina R. Clifford · Infants & Young Children 2010 19
18 How to Use Patient Satisfaction Data to Improve Healthcare Quality Ralph Bell, Michuel J. Knuich · Journal for Healthcare Quality Jul 2001 18
19 Estimation of Curve Tracing Time in Supercapacitor based PV Characterization Sudipta Basu Pal, Konika Das Bhattacharya, Dipankar Mukherjee et al. · Journal of The Institution of Engineers (India) Series B 16 Jan 2017 14
20 Open Retromuscular Lateral Abdominal Wall Hernia Repair: Algorithmic Approach and Long-Term Outcomes at a Single Center Katherine C. Montelione, Clayton C. Petro, David M. Krpata et al. · Journal of the American College of Surgeons 15 Sep 2022 12
21 The dynamics of value generation and their dependence on an organisation's internal and external value system Tito A. Conti · Total Quality Management & Business Excellence 6 Aug 2010 12
22 Etude de la masse moléculaire de la lactotransferrine et de la serotransferrine humaines Danièle Léger, André Verbert, Marie-Henriette LOUCHEUX et al. · annales de biologie animale biochimie biophysique Open access 1977 12
23 The Current State of Validating the Accuracy of Clinical Data Reporting: Lessons to Be Learned from Quality and Process Improvement Scientists Joseph A. Fortuna, William A. Brenneman, Sandra Storli et al. · Infection Control and Hospital Epidemiology 25 Apr 2013 12
24 A quality assessment of PV Metrological technique ‐‐‐‐ A case study with Poly-Si PV Modules at IIEST, Kolkata India Sudipta Basu Pal, Konika Das Bhattacharya, Dipankar Mukherjee et al. Conference paper 14 Jun 2020 11
25 Redes estratégicas virtuais: fatores críticos de sucesso Cláudio Pitassi, T. Diana L. v. A. de Macedo-Soares · Revista de Administração Contemporânea Open access 2003 10
26 Testing the Effects of Agile and Flexible Supply Chain on the Firm Performance Through SEM Mohammad Hossein Zavvar Sabegh, Aylin Çalışkan, Yücel Öztürkoğlu et al. · Asset analytics Book chapter 30 Jul 2018 9
27 Statistical Intervals, Not Statistical Significance Gerald J. Hahn, Necip Doganaksoy, William Q. Meeker · Significance Open access 24 Jul 2019 6
28 Implementing TQM at dun & bradstreet software Edward J. Kane · National Productivity Review Jun 1992 6
29 Critical Shift: The Future of Quality in Organizational Performance Lori L. Silverman, Annabeth L. Propst · Journal for Healthcare Quality May 2001 5
30 We can't improve american quality if we aren't teaching it Armand V. Feigenbaum · National Productivity Review Mar 1993 5
31 Measuring and Managing Customer Satisfaction Sheila Kessler. Milwaukee · The Journal of Academic Librarianship Sep 2000 4
32 Enabling Innovation Champions in Organizations - Results of a Systematic Literature Analysis Victoria Reibenspiess, Katharina Drechsler, Andreas Eckhardt et al. · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences Conference paperOpen access 2018 4
33 Estimating Thermal Effects for Granite Surface Plate Calibration Gordon A. Skattum · NCSLI Measure Mar 2015 4
34 Learning from history: Leveraging experience and context to improve organizational excellence James W. Cortada · National Productivity Review 20 Feb 2002 4
35 Want to, asked to, able to: Using targeted strategies to achieve competitive advantage David B. Luther · National Productivity Review Sep 1997 4
36 At the Service Quality Frontier: A Handbook for Managers, Consultants and Other Pioneers Mary M. LoSardo, Norma M. Fossi · Journal for Healthcare Quality May 1996 4
37 Determinants of customer satisfaction in a B2B IT context – A structural equation modeling approach G.S. Sureshchandar · Quality Management Journal 14 Feb 2023 3
38 MALDI-MSI and Ovarian Cancer Biomarkers Rémi Longuespée, C. Boyon, Olivier Kerdraon et al. · InTech eBooks Book chapterOpen access 27 Jan 2012 3
39 The Effect of Temperature on the Tear Behavior of Various Elastomers Sudhir S. Bafna · Journal of Testing and Evaluation 23 Nov 2013 3
40 Creating the quality mindset among senior managers Armand V. Feigenbaum · National Productivity Review Jun 1993 3
41 A small amount of empowerment pays off big in a regional bank Leon A. Kappelman, Victor R. Prybutok · National Productivity Review Sep 1995 3
42 Should the board of directors be involved in TQM? Charles Aubrey · National Productivity Review Jun 1993 3
43 AI-Enabled Statistical Process Control for Semiconductor Manufacturing Quality Improvement Gaurav Rajendra Parashare · International Journal of Scientific Research and Management (IJSRM) Open access 15 Jun 2025 2
44 Data-Driven Process Optimization Using AI and Statistical Methods in High-Tech Manufacturing Gaurav Rajendra Parashare · International Journal of Scientific Research and Management (IJSRM) Open access 30 Dec 2024 2
45 Quality control Leslie W. Flott · Metal Finishing Nov 1997 2
46 Insights to Performance Excellence in Health Care 2000: An Inside Look at the 2000 Baldrige Award Criteria for Health Care! Mark L. Blazey, Joel H. Ettinger, Paul L. Grizell et al. · Journal for Healthcare Quality Jul 2001 2
47 Creating, improving, and innovating Marianne Murdock · Quality Management in Health Care 1994 2
48 Arizona State university's lesson in creating public‐sector change agents Gisela M. von Dran, Victor R. Prybutok, Leon A. Kappelman · National Productivity Review Mar 1996 2
49 Integrating Risk Management into the CAPA Process Ed Bills, Joseph Tartal · Biomedical Instrumentation & Technology Nov 2008 2
50 Measuring Operations with Forensic Systems Analysis William A. Stimson · Forensic Science Policy & Management An International Journal 3 Jul 2013 2

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.