Most cited papers from City College Norwich

City College Norwich

What are the most cited papers from City College Norwich?

The most cited paper from City College Norwich is "The use of data envelopment analysis to monitor hotel productivity" (Nick Johns, Barry Howcroft, Leigh M. Drake, 1997), with 165 citations. Next come "Customer expectations versus perceptions of service performance in the foodservice industry" (155) and "Cyclin dependent protein kinases and stress responses in plants" (110).

Published TypeFieldAccessCitations

Showing 50 of 63 papers. Every paper with more than 6 citations is listed.

Most cited papers, sortable by citations and release date
#	Paper
1	The use of data envelopment analysis to monitor hotel productivity Nick Johns, Barry Howcroft, Leigh M. Drake · Progress in Tourism and Hospitality Research	Jun 1997	165
2	Customer expectations versus perceptions of service performance in the foodservice industry Nick Johns, Antony Howard · International Journal of Service Industry Management	Aug 1998	155
3	Cyclin dependent protein kinases and stress responses in plants Georgios D. Kitsios, John H. Doonan · Plant Signaling & Behavior Open access	Feb 2011	110
4	Use of Service Quality Gap Theory to Differentiate between Foodservice Outlets Nick Johns, Phil Tyas · Service Industries Journal	Jul 1996	108
5	The avian W chromosome is a refugium for endogenous retroviruses with likely effects on female-biased mutational load and genetic incompatibilities Valentina Peona, Octavio Manuel Palacios-Gimenez, Julie Blommaert et al. · Philosophical Transactions of the Royal Society B Biological Sciences Open access	25 Jul 2021	95
6	The preparedness of newly qualified doctors – Views of Foundation doctors and supervisors Joanne E. Kellett, Alexia Papageorgiou, Penny Cavenagh et al. · Medical Teacher	13 Oct 2014	75
7	N.M.R. spectra of theXnAA′Xn′type Elliot G. Finer, Robin K. Harris · Molecular Physics	1967	48
8	Interaction of Oligodeoxynucleotides with Mammalian Cells PATRICIA HAWLEY, Ian C. Gibson · Antisense and Nucleic Acid Drug Development	1996	46
9	Investigation of the perceived components of the meal experience, using perceptual gap methodology Nick Johns, Phil Tyas, Tony Ingold et al. · Progress in Tourism and Hospitality Research	Mar 1996	46
10	Death from airways obstruction: accuracy of certification in Northern Ireland. Edward T. M. Smyth, Serena Wright, A. E. Evans et al. · Thorax Open access	Mar 1996	43
11	Perspectives and politics of classroom observation John Cockburn · Research in Post-Compulsory Education	Oct 2005	40
12	The behaviour of elastic surface waves polarized in a plane of material symmetry II. Monoclinic media Peter K. Chadwick, N. J. Wilson · Proceedings of the Royal Society of London Series A Mathematical and Physical Sciences	8 Jul 1992	39
13	Yield management in hospitality SMEs Darren Lee‐Ross, Nick Johns · International Journal of Contemporary Hospitality Management	Apr 1997	39
14	Leukotriene Antagonists as First-Line or Add-On Asthma-Controller Therapy David Price, Stanley D. Musgrave, Lee Shepstone et al. · Survey of Anesthesiology	21 May 2012	38
15	Factors Affecting Blood Flow to the Lungs in the Amphibian, Xenopus Laevis Maria Emilio, G. Shelton · Journal of Experimental Biology	Feb 1972	38
16	Attitudes and Work Motivation of Subgroups of Seasonal Hotel Workers Darren Lee‐Ross · Service Industries Journal	Jul 1995	36
17	Customer Perceptions of Service Operations: Gestalt, Incident or Mythology? Nick Johns, Phil Tyas · Service Industries Journal	Jul 1997	34
18	The effects of aqueous solvent structure on the mutarotation kinetics of glucose G. Livingstone, Felix Franks, Laurence Aspinall · Journal of Solution Chemistry	Mar 1977	33
19	Increasing productivity in small hotels: are academic proposals realistic? Darren Lee‐Ross, Tony Ingold · International Journal of Hospitality Management	Sep 1994	32
20	Teaching and learning speech and language therapy skills: the effectiveness of classroom as clinic in speech and language therapy student education Simon Horton, Sally Byng, Karen Bunning et al. · International Journal of Language & Communication Disorders	27 May 2004	27
21	A grounded theory of music use in the psychological preparation of academy soccer players. Costas I. Karageorghis, Marcelo Bigliassi, Karim Tayara et al. · Sport Exercise and Performance Psychology Open access	16 Nov 2017	25
22	Fundamentals of Tourism Development: a Third World Perspective Peter U. C. Dieke · Journal of Hospitality & Tourism Research	May 1989	25
23	An evaluation of action research as a vehicle for individual and organisational development in the hotel industry Helmut Waser, Nick Johns · International Journal of Hospitality Management	22 Sep 2003	25
24	Assessing Competition Policy: Methodologies, Gaps and Agenda for Future Research Stephen W. Davies, Peter L. Ormosi · SSRN Electronic Journal PreprintOpen access	2010	23
25	Awakening a scream of consciousness: The critical group in action research Jack Sanger · Theory Into Practice	Jun 1990	23
26	Bridging Indigenous and Western knowledge-systems in knowledge co-production with Amazonian Indigenous communities: a systematic realist review Kaja Weaver · Development Studies Research Open access	27 Apr 2023	22
27	Convergent Innovation in Emerging Healthcare Technology Ecosystems: Addressing Complexity and Integration Mark Phillips, Tomás Seosamh Harrington, Jagjit Singh Srai · Technology Innovation Management Review Open access	25 Sep 2017	21
28	Seven Types of Creativity: looking for insights in data analysis Jack Sanger · British Educational Research Journal	Apr 1994	21
29	CHANGES IN THE STRUCTURE OF MARSH SOILS FOLLOWING DRAINAGE AND ARABLE CULTIVATION David Dent, E. J. B. Downing, H. Rogaar · Journal of Soil Science Open access	Jun 1976	18
30	Chemistry of the sydnones. II John Campbell Earl · Recueil des Travaux Chimiques des Pays-Bas	1956	16
31	The Uses of Fruit: Literary Symbolism and Technological Change in the Long Eighteenth Century Liz Bellamy · Literature & History	Nov 2015	16
32	The behaviour of elastic surface waves polarized in a plane of material symmetry. III. Orthorhombic and cubic media Peter K. Chadwick, N. J. Wilson · Proceedings of the Royal Society of London Series A Mathematical and Physical Sciences	8 Jul 1992	16
33	Student perceptions of rewards and sanctions Ann Shreeve, Dominic Boddington, Brigitte Bernard et al. · Pedagogy Culture and Society Open access	Jul 2002	16
34	Neuroendocrinology and birth 2: the role of oxytocin Laura Ginesi, Rose Niescierowicz · British Journal of Midwifery	Dec 1998	15
35	A typology of hotels as individual players: the case of Bornholm, Denmark Elin Sundgaard, Lennart Rosenberg, Nick Johns · International Journal of Contemporary Hospitality Management	Sep 1998	14
36	From ‘Cotton Lord’ to Landed Aristocrat: the Rise of Sir George Philips Bart., 1766–1847 David Brown · Historical Research	Feb 1996	14
37	Customer perception auditing A means of monitoring the service provided by museums and galleries Nick Johns · Museum Management and Curatorship	Dec 1993	13
38	A strategic approach to falls prevention Maureen Carson, Jonathan Cook · British Journal of Clinical Governance	Sep 2000	12
39	Hydraulic conditions, oxygenation, temperatures and sediment relationships of bedwork watermeadows Roger Cutting, Hadrian Cook, I. Cummings · Hydrological Processes	8 Jan 2003	12
40	The numbers game: the role of yield management in the tour operations industry Julian Hoseason, Nick Johns · Progress in Tourism and Hospitality Research	Sep 1998	11
41	Productivity and soil nutrient relations of bedwork watermeadows in southern England Hadrian Cook, Roger Cutting, Willie Buhler et al. · Agriculture Ecosystems & Environment	12 Sep 2003	11
42	Strategy, risk and decentralization in hospitality operations Nick Johns, Darren Lee‐Ross · International Journal of Contemporary Hospitality Management	Apr 1996	10
43	Comparing the technical and individual possession statistics of academy players across different age groups in match-play Emily Escreet, Steve Barrett, John Toner et al. · PLoS ONE Open access	13 Jan 2025	8
44	How Big is a Tip of the Iceberg? A Parsimonious Way to Estimate Cartel Detection Rate Peter L. Ormosi · SSRN Electronic Journal PreprintOpen access	2011	8
45	Test–retest reliability of the Brunel Lifestyle Physical Activity Questionnaire Massimo M. Vencato, Costas I. Karageorghis, Alan Michael Nevill et al. · Psychology of sport and exercise Open access	8 Jul 2017	8
46	Concurrent validity and cross-validation of the Brunel Lifestyle Physical Activity Questionnaire Massimo M. Vencato, Costas I. Karageorghis, David-Lee Priest et al. · Journal of science and medicine in sport	24 Jan 2017	8
47	What Can Merger Retrospectives Tell Us? An Assessment of European Mergers Franco Mariuzzo, Peter L. Ormosi · SSRN Electronic Journal PreprintOpen access	2016	8
48	Teacher as researcher Graham Peeke · Educational Research	Feb 1984	8
49	Biased Recommender Systems And Supplier Competition Amelia Fletcher, Peter L. Ormosi, Rahul Savani et al. · SSRN Electronic Journal PreprintOpen access	2023	7
50	Recommender Systems and Supplier Competition on Platforms Amelia Fletcher, Peter L. Ormosi, Rahul Savani · SSRN Electronic Journal PreprintOpen access	2022	7

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.