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Most cited papers from Illinois State University

What are the most cited papers from Illinois State University?

The most cited paper from Illinois State University is "Measuring Service Quality: A Reexamination and Extension" (J. Joseph Cronin, Steven A. Taylor, 1992), with 8,966 citations. Next come "Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality" (2,854) and "Evolution of genes and genomes on the Drosophila phylogeny" (2,132).

Showing 50 of 59 papers. Every paper with more than 592 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 Measuring Service Quality: A Reexamination and Extension J. Joseph Cronin, Steven A. Taylor · Journal of Marketing Jul 1992 8,966
2 Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality J. Joseph Cronin, Steven A. Taylor · Journal of Marketing 1994 2,854
3 Evolution of genes and genomes on the Drosophila phylogeny Andrew G. Clark et al. · Nature Open access415 authors Nov 2007 2,132
4 The role of environmental disclosures as tools of legitimacy: A research note Charles H. Cho, Dennis M. Patten · Accounting Organizations and Society Open access 10 Nov 2006 2,048
5 An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions Steven A. Taylor, Thomas L. Baker · Journal of Retailing Jun 1994 2,007
6 Consumers' Need for Uniqueness: Scale Development and Validation Kelly Tepper Tian, William O. Bearden, Gary L. Hunter · Journal of Consumer Research Open access Jun 2001 1,783
7 Renewable energy consumption and economic growth: Evidence from a panel of OECD countries Nicholas Apergis, James E. Payne · Energy Policy Open access Oct 2009 1,626
8 The relation between environmental performance and environmental disclosure: a research note Dennis M. Patten · Accounting Organizations and Society 8 Oct 2002 1,510
9 Intra-industry environmental disclosures in response to the Alaskan oil spill: A note on legitimacy theory Dennis M. Patten · Accounting Organizations and Society Jul 1992 1,508
10 Global lake responses to climate change Richard Iestyn Woolway, Benjamin Michael Kraemer, John D. Lenters et al. · Nature Reviews Earth & Environment ReviewOpen access 14 Jul 2020 1,502
11 Rapid and highly variable warming of lake surface waters around the globe Catherine M. O’Reilly et al. · Geophysical Research Letters Open access 16 Dec 2015 1,335
12 ERM proteins and merlin: integrators at the cell cortex Anthony P. Bretscher, Kevin A. Edwards, Richard G. Fehon · Nature Reviews Molecular Cell Biology Review Aug 2002 1,330
13 Social Media: Defining, Developing, and Divining Caleb T. Carr, Rebecca A. Hayes · Atlantic Journal of Communication 2015 1,308
14 4.4 billion years of crustal maturation: oxygen isotope ratios of magmatic zircon John W. Valley, Jade Star Lackey, Aaron J. Cavosie et al. · Contributions to Mineralogy and Petrology 9 Nov 2005 1,212
15 JOB STRESS, EMPLOYEE HEALTH, AND ORGANIZATIONAL EFFECTIVENESS: A FACET ANALYSIS, MODEL, AND LITERATURE REVIEW1 Terry A. Beehr, John E. Newman · Personnel Psychology Dec 1978 1,179
16 A measure of positive and negative affect for children: Scale development and preliminary validation. Jeff Laurent, Salvatore J. Catanzaro, Thomas E. Joiner et al. · Psychological Assessment Sep 1999 1,148
17 Balancing Borders and Bridges: Negotiating the Work-Home Interface via Boundary Work Tactics Glen E. Kreiner, Elaine Cahalan Hollensbe, Mathew Laurence Sheep · Academy of Management Journal Aug 2009 1,107
18 The genome of the blood fluke Schistosoma mansoni Matthew Berriman et al. · Nature Open access Jul 2009 1,096
19 I'll See You On “Facebook”: The Effects of Computer-Mediated Teacher Self-Disclosure on Student Motivation, Affective Learning, and Classroom Climate Joseph P. Mazer, Richard E. Murphy, Cheri J. Simonds · Communication Education 21 Dec 2006 1,091
20 On the causal dynamics between emissions, nuclear energy, renewable energy, and economic growth Nicholas Apergis, James E. Payne, Kojo Menyah et al. · Ecological Economics Open access 8 Jul 2010 1,050
21 Anaerobic digestion of food waste – Challenges and opportunities Fuqing Xu, Yangyang Li, Xumeng Ge et al. · Bioresource Technology Open access 11 Sep 2017 1,004
22 Toward a Descriptive Stakeholder Theory: an Organizational Life Cycle Approach I. M. “Jim” Jawahar, Gary L. McLaughlin · Academy of Management Review Jul 2001 994
23 The Role of Relational Information Processes and Technology Use in Customer Relationship Management Satish Jayachandran, Subhash Sharma, Peter Andrew Kaufman et al. · Journal of Marketing 16 Sep 2005 972
24 CO2 emissions, energy usage, and output in Central America Nicholas Apergis, James E. Payne · Energy Policy Open access 27 Apr 2009 870
25 The language of US corporate environmental disclosure Charles H. Cho, Robin W. Roberts, Dennis M. Patten · Accounting Organizations and Society Open access 28 Nov 2009 851
26 Thiosemicarbazone complexes of copper(II): structural and biological studies D.X. West, Anthony E. Liberta, Subhash Padhyé et al. · Coordination Chemistry Reviews Feb 1993 834
27 Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer Barry J. Babin, Jill S. Attaway · Journal of Business Research Aug 2000 821
28 Choosing the Right Words W. Timothy Coombs · Management Communication Quarterly May 1995 808
29 Environmental disclosures, regulatory costs, and changes in firm value Walter G. Blacconiere, Dennis M. Patten · Journal of Accounting and Economics Nov 1994 788
30 Online Dating Eli J. Finkel, Paul Wolfe Eastwick, Benjamin R. Karney et al. · Gothic.net 2012 785
31 Energy consumption and economic growth in Central America: Evidence from a panel cointegration and error correction model Nicholas Apergis, James E. Payne · Energy Economics 11 Sep 2008 784
32 Where is the “Me” Among the “We”? Identity Work and the Search for Optimal Balance Glen E. Kreiner, Elaine Cahalan Hollensbe, Mathew Laurence Sheep · Academy of Management Journal Oct 2006 782
33 Compassionate love for close others and humanity Susan Sprecher, Beverley Fehr · Journal of Social and Personal Relationships Oct 2005 776
34 Replicability, Robustness, and Reproducibility in Psychological Science Brian A. Nosek, Tom Elis Hardwicke, Hannah Moshontz et al. · Annual Review of Psychology ReviewOpen access 19 Oct 2021 771
35 Stigma: Advances in Theory and Research Arjan E. R. Bos, John Barron Pryor, Glenn D. Reeder et al. · Basic and Applied Social Psychology 2013 765
36 Metadiscourse in Persuasive Writing Avon Crismore, Raija Markkanen, Margaret S. Steffensen · Written Communication 1993 747
37 Rural–urban migration and urbanization in China: Evidence from time-series and cross-section analyses Kevin Honglin Zhang, Shunfeng Song · China Economic Review 2003 735
38 Measures of communication‐bound anxiety James C. McCroskey · Speech Monographs Nov 1970 726
39 A schematic model of dispositional attribution in interpersonal perception. Glenn D. Reeder, Marilynn B. Brewer · Psychological Review 1979 725
40 A Configuration Theory Assessment of Marketing Organization Fit with Business Strategy and Its Relationship with Marketing Performance Douglas W. Vorhies, Neil A. Morgan · Journal of Marketing 2003 723
41 Agreeableness, empathy, and helping: A person × situation perspective. William G. Graziano, Meara M. Habashi, Brad E. Sheese et al. · Journal of Personality and Social Psychology 2007 701
42 Factor Analysis in Counseling Psychology Research, Training, and Practice Jeffrey H. Kahn · The Counseling Psychologist 10 Aug 2006 700
43 Measuring passionate love in intimate relationships Elaine C. Hatfield, Susan Sprecher · Journal of Adolescence Dec 1986 690
44 Somatic mutation and recombination test in Drosophila melanogaster Ulrich Gräf, F.E. Würgler, Alan J. Katz et al. · Environmental Mutagenesis 1984 679
45 The development of scientific thinking skills in elementary and middle school Corinne Zimmerman · Developmental Review 10 Mar 2007 676
46 Renewable energy consumption and growth in Eurasia Nicholas Apergis, James E. Payne · Energy Economics 11 Jun 2010 661
47 Socially responsible funds and market crises John R. Nofsinger, Abhishek Varma · Journal of Banking & Finance 3 Jan 2014 653
48 Do actions speak louder than words? An empirical investigation of corporate environmental reputation Charles H. Cho, Ronald P. Guidry, Amy M. Hageman et al. · Accounting Organizations and Society 2012 652
49 Survey of the international evidence on the causal relationship between energy consumption and growth James E. Payne · Journal of Economic Studies 15 Jan 2010 630
50 Do Plant Populations Purge Their Genetic Load? Effects of Population Size and Mating History on Inbreeding Depression Diane L. Byers, Donald M. Waller · Annual Review of Ecology and Systematics Nov 1999 628

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.