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Most cited papers from JCPenney (United States)

What are the most cited papers from JCPenney (United States)?

The most cited paper from JCPenney (United States) is "Crafting Integrated Multichannel Retailing Strategies" (Zhang Jie, Paul Farris, Tarun Kushwaha et al., 2010), with 354 citations. Next come "A TALE OF TWO CLIMATES: DIVERSITY CLIMATE FROM SUBORDINATES’ AND MANAGERS’ PERSPECTIVES AND THEIR ROLE IN STORE UNIT SALES PERFORMANCE" (243) and "Does Diversity Climate Lead to Customer Satisfaction? It Depends on the Service Climate and Business Unit Demography" (202).

Showing 15 of 15 papers. Every paper is listed.

Most cited papers, sortable by citations and release date
#Paper
1 Crafting Integrated Multichannel Retailing Strategies Zhang Jie, Paul Farris, Tarun Kushwaha et al. · SSRN Electronic Journal PreprintOpen access 2010 354
2 A TALE OF TWO CLIMATES: DIVERSITY CLIMATE FROM SUBORDINATES’ AND MANAGERS’ PERSPECTIVES AND THEIR ROLE IN STORE UNIT SALES PERFORMANCE Patrick F. McKay, Derek R. Avery, Mark A. Morris · Personnel Psychology 10 Nov 2009 243
3 Does Diversity Climate Lead to Customer Satisfaction? It Depends on the Service Climate and Business Unit Demography Patrick F. McKay, Derek R. Avery, Hui Liao et al. · Organization Science 5 Aug 2010 202
4 Managerial skills: what has changed since the late 1980s William A. Gentry, Lauren S. Harris, Becca A. Baker et al. · Leadership & Organization Development Journal 7 Mar 2008 57
5 Mobile Promotions: A Framework and Research Priorities Michelle Andrews, Jody Goehring, Sam K. Hui et al. · Journal of Interactive Marketing Open access 29 Apr 2016 22
6 Hiding Sensitive Information when Sharing Distributed Transactional Data Abhijeet Ghoshal, Jing Hao, Syam Menon et al. · Information Systems Research Jun 2020 20
7 Affluent female consumers and fashion involvement Bonnie D. Belleau, Robin McFatter Haney, Teresa A. Summers et al. · International Journal of Fashion Design Technology and Education 2 Oct 2008 15
8 Achat interactif à domicile : Quels avantages pour les consommateurs, les distributeurs et les producteurs présents sur le marché électronique? Joseph W. Alba, Chris A. Janiszewski, Richard A. Lutz et al. · Recherche et Applications en Marketing (French Edition) Sep 1998 13
9 Estimating the geographic diffusion of the videocassette recorder market Yumin Chen, Hirokazu Takada · Empirical Economics Sep 1994 6
10 Color as a Marketing Tool* Robert George Smith · Color Research & Application Jun 1979 3
11 JCPenney Catalog Telemarketing: on line, on time, never closed D. Overman · IEEE Communications Magazine Jun 1990 1
12 Retailing strategies for the 1980S Frank Willard · Strategy and Leadership Feb 1983 1
13 Testing a theory of strategic multi-product choice Edward J. Fox, Hristina Pulgar, John H. Semple · Quantitative Marketing and Economics Open access 18 Jun 2024 0
14 The art of meaningful recognition. Ed Robbins · PubMed 2005 0
15 Stochastic modelling of household behaviour before, during and after a consumer price promotion Hirokazu Takada, Yumin Chen · Applied Stochastic Models and Data Analysis Dec 1995 0

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.