Institution · Press Ganey
Most cited papers from Press Ganey
What are the most cited papers from Press Ganey?
The most cited paper from Press Ganey is "Standardizing Patient Outcomes Measurement" (Michael E. Porter, Stefan Larsson, Thomas Ho-yin Lee, 2016), with 633 citations. Next come "Communication Skills Training for Physicians Improves Patient Satisfaction" (578) and "Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction" (418).
Showing 50 of 59 papers. Every paper with more than 34 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Standardizing Patient Outcomes Measurement Michael E. Porter, Stefan Larsson, Thomas Ho-yin Lee · New England Journal of Medicine | 11 Feb 2016 | 633 |
| 2 | Communication Skills Training for Physicians Improves Patient Satisfaction Adrienne R. Boissy, Amy K. Windover, Dan Bokar et al. · Journal of General Internal Medicine | 26 Feb 2016 | 578 |
| 3 | Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction Seth W. Glickman, William Boulding, Matthew P. Manary et al. · Circulation Cardiovascular Quality and Outcomes | 24 Feb 2010 | 418 |
| 4 | Conceptualizing self‐monitoring: links to materialism and product involvement Beverly A. Browne, Dennis Oliver Kaldenberg · Journal of Consumer Marketing | Feb 1997 | 331 |
| 5 | Measuring and Incorporating Vulnerability into Conservation Planning Kerrie A. Wilson, Robert L. Pressey, Adrian C. Newton et al. · Environmental Management | May 2005 | 310 |
| 6 | Days Spent at Home — A Patient-Centered Goal and Outcome Adam C. Groff, Carrie Hoverman Colla, Thomas Ho-yin Lee · New England Journal of Medicine | 26 Oct 2016 | 271 |
| 7 | Lost in Thought — The Limits of the Human Mind and the Future of Medicine Ziad Obermeyer, Thomas Ho-yin Lee · New England Journal of Medicine | 27 Sep 2017 | 260 |
| 8 | Addressing Patients’ Emotional and Spiritual Needs Paul Alexander Clark, Maxwell Drain, Mary P. Malone · The Joint Commission Journal on Quality and Safety | Dec 2003 | 216 |
| 9 | From Volume to Value in Health Care Michael E. Porter, Thomas Ho-yin Lee · JAMA | 13 Sep 2016 | 192 |
| 10 | Does patient satisfaction affect patient loyalty? Daniel P. Kessler, Deirdre E. Mylod · International Journal of Health Care Quality Assurance | 3 May 2011 | 175 |
| 11 | In-Person Health Care as Option B Sean Duffy, Thomas Ho-yin Lee · New England Journal of Medicine | 10 Jan 2018 | 161 |
| 12 | Pain management: the fifth vital sign. Peter Lanser, Sabina B. Gesell · PubMed | Jun 2001 | 137 |
| 13 | How can artificial intelligence decrease cognitive and work burden for front line practitioners? Tejal K. Gandhi, David C. Classen, Christine A. Sinsky et al. · JAMIA Open | 4 Jul 2023 | 135 |
| 14 | Patient-Reported Outcomes for Breast Cancer Sarah Emily Amend Tevis, Ted A. James, Henry M. Kuerer et al. · Annals of Surgical Oncology | 3 Jul 2018 | 135 |
| 15 | Keys to patient satisfaction in the emergency department: results of a multiple facility study. Melvin Hall, Irwin Press · PubMed | 1996 | 126 |
| 16 | Timeliness in Ambulatory Care Treatment Kelly M. Leddy, Dennis Oliver Kaldenberg, Boris W. Becker · Journal of Ambulatory Care Management | Apr 2003 | 125 |
| 17 | Religious Development: How (and Why) Does Religiosity Change from Adolescence to Young Adulthood? Scott A. Desmond, Kristopher H. Morgan, George Kikuchi · Sociological Perspectives | Jun 2010 | 121 |
| 18 | A Patient Satisfaction Theory and Its Robustness Across Gender in Emergency Departments: A Multigroup Structural Equation Modeling Investigation Stephen J. Aragon, Sabina B. Gesell · American Journal of Medical Quality | Nov 2003 | 117 |
| 19 | Quality Improvement in Primary Care and the Importance of Patient Perceptions Maxwell Drain · Journal of Ambulatory Care Management | Apr 2001 | 115 |
| 20 | Impact of multidisciplinary team huddles on patient safety: a systematic review and proposed taxonomy Brian J. Franklin, Tejal K. Gandhi, David Westfall Bates et al. · BMJ Quality & Safety | 7 Apr 2020 | 110 |
| 21 | Introducing NEJM Catalyst Innovations in Care Delivery Namita Seth Mohta, Edward Prewitt, Lisa Gordon et al. · NEJM Catalyst | 16 Dec 2019 | 99 |
| 22 | Getting More Performance from Performance Measurement Christine K. Cassel, Patrick H. Conway, Suzanne F. Delbanco et al. · New England Journal of Medicine | 3 Dec 2014 | 98 |
| 23 | Why Strategy Matters Now Michael E. Porter, Thomas Ho-yin Lee · New England Journal of Medicine | 29 Apr 2015 | 95 |
| 24 | A Framework for Increasing Trust Between Patients and the Organizations That Care for Them Thomas Ho-yin Lee, Elizabeth A. McGlynn, Dana Gelb Safran · JAMA | 25 Jan 2019 | 91 |
| 25 | Patient perceptions of quality in discharge instruction Paul Alexander Clark, Maxwell Drain, Sabina B. Gesell et al. · Patient Education and Counseling | 13 Dec 2004 | 90 |
| 26 | Integrated Practice Units: A Playbook for Health Care Leaders Michael E. Porter, Thomas Ho-yin Lee · NEJM Catalyst | 16 Dec 2020 | 78 |
| 27 | The Impact of Nurse Engagement on Quality, Safety, and the Experience of Care Christina Dempsey, Mary Jo Assi · Nursing Administration Quarterly | 5 Jun 2018 | 77 |
| 28 | Patient satisfaction or acquiescence? Comparing mail and telephone survey results. Melvin Hall · PubMed | 1995 | 77 |
| 29 | Identifying Priority Actions for Improving Patient Satisfaction With Outpatient Cancer Care Sabina B. Gesell, Nancy Gregory · Journal of Nursing Care Quality | Jul 2004 | 72 |
| 30 | Worklife and Satisfaction of Hospitalists: Toward Flourishing Careers Keiki Hinami, Chad T. Whelan, Robert J. Wolosin et al. · Journal of General Internal Medicine | 19 Jul 2011 | 72 |
| 31 | Improving the Patient Experience Christina Dempsey, Barbara Reilly, Nell Buhlman · JONA The Journal of Nursing Administration | 17 Feb 2014 | 67 |
| 32 | Engaging doctors in the health care revolution. Thomas Ho-yin Lee, Toby Cosgrove · PubMed | Jun 2014 | 66 |
| 33 | Predicting Shale Reservoir Response to Stimulation in the Upper Devonian of West Virginia Daniel Moos, George D. Vassilellis, R. Cade et al. · SPE Annual Technical Conference and Exhibition | 30 Oct 2011 | 65 |
| 34 | Addressing Spiritual Needs and Overall Satisfaction With Service Provision Among Older Hospitalized Inpatients David R. Hodge, Christopher P. Salas‐Wright, Robert J. Wolosin · Journal of Applied Gerontology | 6 Jan 2014 | 64 |
| 35 | Nursing Care, Inpatient Satisfaction, and Value-Based Purchasing Robert J. Wolosin, Louis J. Ayala, Bradley R. Fulton · JONA The Journal of Nursing Administration | 22 May 2012 | 59 |
| 36 | Reducing the Risk of Diagnostic Error in the COVID‐19 Era Tejal K. Gandhi, and Hardeep Singh · Journal of Hospital Medicine | 18 May 2020 | 57 |
| 37 | Implementation of a CKD Checklist for Primary Care Providers Mallika L. Mendu, Louise I. Schneider, Ayal Aaron Aizer et al. · Clinical Journal of the American Society of Nephrology | 19 Aug 2014 | 56 |
| 38 | Job characteristics, satisfaction, and burnout across hospitalist practice models Keiki Hinami, Chad T. Whelan, Joseph A. Miller et al. · Journal of Hospital Medicine | 23 Jan 2012 | 54 |
| 39 | Medical Practicesʼ Sensitivity to Patientsʼ Needs Paul Alexander Clark · Journal of Ambulatory Care Management | Apr 2003 | 52 |
| 40 | A classification of building energy performance indices David B. Goldstein, Charles Eley · Energy Efficiency | 31 Jan 2014 | 52 |
| 41 | Characteristics of the Nursing Practice Environment Associated With Lower Unit-Level RN Turnover Heather V. Nelson‐Brantley, Shin Hye Park, Sandra Bergquist‐Beringer · JONA The Journal of Nursing Administration | 9 Dec 2017 | 50 |
| 42 | Longitudinal Association of Registered Nurse National Nursing Specialty Certification and Patient Falls in Acute Care Hospitals Diane K. Boyle, Emily Cramer, Catima Potter et al. · Nursing Research | 4 Jun 2015 | 49 |
| 43 | Fall Prevention Practices and Implementation Strategies: Examining Consistency Across Hospital Units Kea L. Turner, Vincent S. Staggs, Catima Potter et al. · Journal of Patient Safety | 24 Jul 2020 | 48 |
| 44 | Failure to Address African Americans’ Spiritual Needs During Hospitalization: Identifying Predictors of Dissatisfaction Across the Arc of Service Provision David R. Hodge, Robert J. Wolosin · Journal of Gerontological Social Work | 17 Sep 2014 | 48 |
| 45 | Use of Hospital Capacity Command Centers to Improve Patient Flow and Safety: A Scoping Review Brian J. Franklin, Stephanie K. Mueller, David W. Bates et al. · Journal of Patient Safety | 3 Feb 2022 | 47 |
| 46 | Addressing the Spiritual Needs of American Indians: Predictors of Satisfaction David R. Hodge, Robert J. Wolosin · Social Work in Health Care | 7 Feb 2015 | 47 |
| 47 | Family Life and the Pursuit of Happiness Joan Aldous, Rodney Ganey · Journal of Family Issues | Mar 1999 | 47 |
| 48 | Patient Satisfaction and Health Status Dennis Oliver Kaldenberg · Health Marketing Quarterly | Mar 2001 | 47 |
| 49 | Satisfaction of families using end-of-life care: Current successes and challenges in the hospice industry Penny J. Miceli, Deirdre E. Mylod · American Journal of Hospice and Palliative Medicine® | Sep 2003 | 46 |
| 50 | State Nursing Shortages and Patient Satisfaction Paul Alexander Clark, Kelly M. Leddy, Maxwell Drain et al. · Journal of Nursing Care Quality | Apr 2007 | 45 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.