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Most cited papers in Organizational Behavior and Human Resource Management

Organizational Behavior and Human Resource Management

What are the most cited papers in Organizational Behavior and Human Resource Management?

The most cited paper in Organizational Behavior and Human Resource Management is "User Acceptance of Information Technology: Toward A Unified View1" (Viswanath Venkatesh, Michael G. Morris, Gordon B. Davis et al., 2003), with 44,647 citations. Next come "The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields" (37,882) and "Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models" (33,880).

Showing 50 of 96 papers. Every paper with more than 5,774 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 User Acceptance of Information Technology: Toward A Unified View1 Viswanath Venkatesh, Michael G. Morris, Gordon B. Davis et al. · MIS Quarterly Sep 2003 44,647
2 The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields Paul DiMaggio, Walter W. Powell · American Sociological Review Apr 1983 37,882
3 Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models Kristopher J. Preacher, Andrew F. Hayes · Behavior Research Methods Open access Aug 2008 33,880
4 When to use and how to report the results of PLS-SEM Joseph F. Hair, Jeffrey J. Risher, Marko Sarstedt et al. · European Business Review 19 Dec 2018 26,512
5 Building Theories from Case Study Research Kathleen M. Eisenhardt · Academy of Management Review Open access Oct 1989 23,256
6 A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies Viswanath Venkatesh, Fred D. Davis · Management Science Open access Feb 2000 23,006
7 Home visits: a strategy to improve newborn survival - Authors' reply G Danaei et al. · Americanae (AECID Library) Open access180 authors 2008 22,614
8 PLS-SEM: Indeed a Silver Bullet Joe F. Hair, Christian M. Ringle, Marko Sarstedt · The Journal of Marketing Theory and Practice 15 Mar 2011 21,465
9 SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality Anitha Parasuraman, Leonard L. Berry, Valarie A. Zeithaml · Zenodo (CERN European Organization for Nuclear Research) Open access 1988 21,175
10 The fifth discipline, the art and practice of the learning organization Peter M. Senge · NSPI Journal Open access May 1991 20,158
11 A Dynamic Theory of Organizational Knowledge Creation Ikujiro Nonaka · Organization Science Feb 1994 17,764
12 The Commitment-Trust Theory of Relationship Marketing Robert M. Morgan, Shelby D. Hunt · Journal of Marketing Jul 1994 17,404
13 Self-Reports in Organizational Research: Problems and Prospects Philip M. Podsakoff, Dennis W. Organ · Journal of Management Dec 1986 17,177
14 A Conceptual Model of Service Quality and Its Implications for Future Research Anitha Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing 1985 17,152
15 Theory Building From Cases: Opportunities And Challenges Kathleen M. Eisenhardt, Melissa E. Graebner · Academy of Management Journal Feb 2007 16,535
16 Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance Gordon W. Cheung, Roger B. Rensvold · Structural Equation Modeling A Multidisciplinary Journal Apr 2002 16,242
17 Toward a knowledge‐based theory of the firm Robert M. Grant · Strategic Management Journal Dec 1996 16,054
18 Global Prevalence of Diabetes Sarah H. Wild, Gojka Roglić, Anders Green et al. · Diabetes Care May 2004 15,370
19 Evolving to a New Dominant Logic for Marketing Stephen Louis Vargo, Robert F. Lusch · Journal of Marketing 22 Dec 2003 14,646
20 The measurement of experienced burnout Christina Maslach, Susan E. Jackson · Journal of Organizational Behavior Apr 1981 14,438
21 An Integrative Model Of Organizational Trust Roger C. Mayer, James H. Davis, F. David Schoorman · Academy of Management Review Jul 1995 14,322
22 Seeking Qualitative Rigor in Inductive Research Dennis A. Gioia, Kevin G. Corley, Aimee L. Hamilton · Organizational Research Methods 24 Jul 2012 12,886
23 A Paradigm for Developing Better Measures of Marketing Constructs Gilbert A. Churchill · Journal of Marketing Research Feb 1979 12,726
24 The Job Demands‐Resources model: state of the art Arnold B. Bakker, Evangelia Demerouti · Journal of Managerial Psychology Open access 15 Mar 2007 12,685
25 Managing Legitimacy: Strategic and Institutional Approaches Mark C. Suchman · Academy of Management Review Jul 1995 12,673
26 Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis Xinshu Zhao, John G Lynch, Qimei Chen · Journal of Consumer Research Open access 15 Feb 2010 12,379
27 A comparative risk assessment of burden of disease and injury attributable to 67 risk factors and risk factor clusters in 21 regions, 1990–2010: a systematic analysis for the Global Burden of Disease Study 2010 Stephen S Lim et al. · The Lancet Open access209 authors Dec 2012 12,027
28 Global Burden of Cardiovascular Diseases and Risk Factors, 1990–2019 Gregory A. Roth et al. · Journal of the American College of Cardiology Open access679 authors Dec 2020 11,687
29 The measurement and antecedents of affective, continuance and normative commitment to the organization Natalie J. Allen, John P. Meyer · Journal of Occupational Psychology Open access Mar 1990 11,671
30 Projections of Global Mortality and Burden of Disease from 2002 to 2030 Colin Douglas Mathers, Dejan Lončar · PLoS Medicine Open access 22 Nov 2006 11,581
31 Partial least squares structural equation modeling (PLS-SEM) Joe F. Hair, Marko Sarstedt, Lucas Hopkins et al. · European Business Review 26 Feb 2014 11,270
32 The Promise of Entrepreneurship as a Field of Research Scott A. Shane, Sankaran Venkataraman · Academy of Management Review 2000 11,251
33 A three-component conceptualization of organizational commitment John P. Meyer, Natalie J. Allen · Human Resource Management Review Mar 1991 10,993
34 The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments Jan Johanson, Jan‐Erik Vahlne · Journal of International Business Studies Open access Mar 1977 10,918
35 Conceptualizing, Measuring, and Managing Customer-Based Brand Equity Kevin Lane Keller · Journal of Marketing 1993 10,504
36 IDF Diabetes Atlas: Global, regional and country-level diabetes prevalence estimates for 2021 and projections for 2045 Hong Sun, Pouya Saeedi, Suvi Karuranga et al. · Diabetes Research and Clinical Practice Open access 5 Dec 2021 10,305
37 A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions Richard L. Oliver · Journal of Marketing Research Nov 1980 9,952
38 The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach Wilmar B. Schaufeli, Marisa Salanova, Vicente González‐Romá et al. · Journal of Happiness Studies Mar 2002 9,937
39 Social Exchange Theory: An Interdisciplinary Review Russell Cropanzano, Marie S. Mitchell · Journal of Management Open access 8 Nov 2005 9,926
40 Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts Ronald K. Mitchell, Bradley R. Agle, Donna J. Wood · Academy of Management Review Oct 1997 9,522
41 One size fits all? What counts as quality practice in (reflexive) thematic analysis? Virginia Braun, Victoria Clarke · Qualitative Research in Psychology Open access 12 Aug 2020 9,387
42 The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications Thomas J. Donaldson, Lee E. Preston · Academy of Management Review 1995 9,229
43 PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. William A. Kahn · Academy of Management Journal Dec 1990 9,224
44 Measuring Service Quality: A Reexamination and Extension J. Joseph Cronin, Steven A. Taylor · Journal of Marketing Jul 1992 8,966
45 Motivation through the design of work: test of a theory J. Richard Hackman, Greg R. Oldham · Organizational Behavior and Human Performance Aug 1976 8,932
46 The measurement of organizational commitment Richard T. Mowday, Richard M. Steers, Lyman W. Porter · Journal of Vocational Behavior Apr 1979 8,803
47 THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS Murray R. Barrick, Michael Kelly Mount · Personnel Psychology Mar 1991 8,760
48 Understanding Information Systems Continuance: An Expectation-Confirmation Model1 Anol Bhattacherjee · MIS Quarterly Sep 2001 8,659
49 The Behavioral Consequences of Service Quality Valarie A. Zeithaml, Leonard L. Berry, Anitha Parasuraman · Journal of Marketing Apr 1996 8,653
50 Trust and TAM in Online Shopping: An Integrated Model1 David Gefen, Elena Karahanna, Straub · MIS Quarterly Mar 2003 8,576

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.