Most cited papers in Corporate Governance and Management
What are the most cited papers in Corporate Governance and Management?
The most cited paper in Corporate Governance and Management is "Industrial Marketing Management" (Peter J. LaPlaca, 2008), with 616 citations. Next come "Modeling and Managing Student Loyalty" (597) and "Service productivity" (596).
Showing 50 of 100 papers. Every paper with more than 95 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Industrial Marketing Management Peter J. LaPlaca · Industrial Marketing Management | 3 Mar 2008 | 616 |
| 2 | Modeling and Managing Student Loyalty Thorsten Hennig‐Thurau, Markus F. Langer, Ursula Hansen · Journal of Service Research | May 2001 | 597 |
| 3 | Service productivity Christian Grönroos, Katri Ojasalo · Journal of Business Research | 30 Oct 2002 | 596 |
| 4 | The Social Constitution of Trust: Supplier Relations in Britain and Germany Christel O. Lane, Reinhard Bachmann · Organization Studies | May 1996 | 487 |
| 5 | Service engineering—methodical development of new service products Hans‐Jörg Bullinger, Klaus‐Peter Fähnrich, Thomas Meiren · International Journal of Production Economics | 21 Jun 2003 | 463 |
| 6 | Strategic groups as reference groups: Theory, modeling and empirical examination of industry and competitive strategy Avi Fiegenbaum, Howard Thomas · Strategic Management Journal | 1995 | 430 |
| 7 | Modeling Control Objectives for Business Process Compliance Shazia Wasim Sadiq, Guido Governatori, Kioumars Namiri · Lecture notes in computer science | 31 Aug 2007 | 425 |
| 8 | Memorandum on design-oriented information systems research Hubert Österle, Jörg Becker, Ulrich Frank et al. · European Journal of Information Systems | 7 Dec 2010 | 417 |
| 9 | Blueprinting the service company Sabine Fließ, Michael Kleinaltenkamp · Journal of Business Research | 27 Dec 2002 | 394 |
| 10 | HOW THE INDUSTRIAL INTERNET OF THINGS CHANGES BUSINESS MODELS IN DIFFERENT MANUFACTURING INDUSTRIES Christian Arnold, Daniel Kiel, Kai‐Ingo Voigt · International Journal of Innovation Management | 29 Nov 2016 | 383 |
| 11 | A strategy for knowledge management Martina E. Greiner, Tilo Böhmann, Helmut Krcmar · Journal of Knowledge Management | 20 Oct 2007 | 355 |
| 12 | ARIS Architecture and Reference Models for Business Process Management August‐Wilhelm Scheer, Markus Nüttgens · Lecture notes in computer science | 2000 | 338 |
| 13 | Social Interaction: A Determinant of Entrepreneurial Team Venture Success Thomas Georg Lechler · Small Business Economics | Jun 2001 | 335 |
| 14 | Die grenzenlose Unternehmung. Information, Organisation und Management Arnold Oskar Picot, Ralf Reichwald, Rolf T. Wigand · Gabler eBooks | 27 Oct 2007 | 331 |
| 15 | Just-In-Time Exchange Relationships in Industrial Markets Gary L. Frazier, Robert E. Spekman, Charles R. O’Neal · Journal of Marketing | Oct 1988 | 299 |
| 16 | Business Process Reengineering A review of recent literature Peter O’Neill, Amrik Singh Sohal · Technovation | Sep 1999 | 296 |
| 17 | Customer value‐based pricing strategies: why companies resist Andreas Hinterhuber · Journal of Business Strategy | 4 Jul 2008 | 295 |
| 18 | Behavioral implications of the transition process from products to services Heiko Gebauer, Thomas K. Friedli · Journal of Business and Industrial Marketing | Mar 2005 | 284 |
| 19 | Human Resource Management Ralf Reichwald, Martin Baethge, Oliver Brakel et al. · Gabler Verlag eBooks | 2004 | 278 |
| 20 | The impact of information technology deployment on trust, commitment and value creation in business relationships Ricky Ryssel, Thomas Ritter, Hans Georg Gemünden · Journal of Business and Industrial Marketing | 28 Apr 2004 | 275 |
| 21 | Service Engineering — Entwicklung und Gestaltung innovativer Dienstleistungen Hans‐Jörg Bullinger, August‐Wilhelm Scheer | 2003 | 269 |
| 22 | The Influence of Global Marketing Standardization on Performance Saeed Samiee, Kendall Roth · Journal of Marketing | Apr 1992 | 251 |
| 23 | Customer Experience Management Bernd H. Schmitt · Gabler eBooks | 2009 | 248 |
| 24 | Empirical research in business process management – analysis of an emerging field of research Constantin Houy, Peter Fettke, Peter Loos · Business Process Management Journal | 27 Jul 2010 | 244 |
| 25 | Grundlagen der Dienstleistungsproduktion Rudolf Maleri · Gabler Verlag eBooks | 1998 | 244 |
| 26 | A global investigation of key turning points in business process maturity Kevin P. McCormack, Jürgen Willems, Joachim Van den Bergh et al. · Business Process Management Journal | 11 Sep 2009 | 242 |
| 27 | Business model innovativeness: designing a formative measure for business model innovation Patrick Spieth, Sabrina M. Schneider · Journal of Business Economics | 27 Nov 2015 | 233 |
| 28 | Carbon Management Accounting: Explaining Practice in Leading German Companies Roger Leonard Burritt, Stefan Schaltegger, Dimitar Zvezdov · Australian Accounting Review | Mar 2011 | 227 |
| 29 | Management von Netzwerkorganisationen - Zum Stand der Forschung Jörg Sydow · Gabler eBooks | 20 Oct 2007 | 225 |
| 30 | Business services in Germany: bridges for innovation Dirk Czarnitzki, Alfred Spielkamp · Service Industries Journal | Mar 2003 | 221 |
| 31 | Forschungsmethoden der Wirtschaftsinformatik Thomas Wilde, Thomas Hess · WIRTSCHAFTSINFORMATIK | Aug 2007 | 220 |
| 32 | Business-to-business data sharing: A source for integration of supply chains Gunnar Stefánsson · International Journal of Production Economics | 2002 | 217 |
| 33 | Business process management – lessons from European business Jean‐Philip Pritchard, Colin G. Armistead · Business Process Management Journal | Mar 1999 | 213 |
| 34 | Why Internal Branding Matters: The Case of Saab Alan Bergstrom, Dannielle Blumenthal, S Crothers · Corporate Reputation Review | Oct 2002 | 207 |
| 35 | Motives to standardize: Empirical evidence from Germany Knut Blind, Axel Mangelsdorf · Technovation | 14 Jan 2016 | 197 |
| 36 | Business process reengineering: a survey of international experience Majed Al‐Mashari, Zahir Irani, Mohamed Zairi · Business Process Management Journal | Dec 2001 | 194 |
| 37 | The costs of activity-based management Peter Armstrong · Accounting Organizations and Society | 2002 | 194 |
| 38 | Business Process Re‐engineering Roger Maull, Stephen J. Childe · International Journal of Service Industry Management | Aug 1994 | 191 |
| 39 | Strategy and the “Business Portfolio” B. Hedley | 1990 | 189 |
| 40 | The impact of process standardization on business process outsourcing success Kim Wüllenweber, Daniel Beimborn, Tim Weitzel et al. · Information Systems Frontiers | 5 Feb 2008 | 186 |
| 41 | Die Marke - Kapital des Unternehmens Jean‐Noël Kapferer | 1992 | 185 |
| 42 | Best practices in business process redesign: use and impact Selma Limam Mansar, Hajo Alexander Reijers · Business Process Management Journal | 5 Apr 2007 | 182 |
| 43 | Impacts of digitization on auditing: A Delphi study for Germany Victor Tiberius, Stefanie Hirth · Journal of International Accounting Auditing and Taxation | 8 Nov 2019 | 181 |
| 44 | A structured evaluation of business process improvement approaches Gregor Zellner · Business Process Management Journal | 19 Apr 2011 | 180 |
| 45 | Understanding Business Process Management: Implications for Theory and Practice P. A. Smart, Harry Maddern, Roger Maull · British Journal of Management | 22 Aug 2008 | 180 |
| 46 | Grundprobleme und Entwicklungstendenzen des Dienstleistungs-Marketing Wolfgang O. H. Hilke · Gabler Verlag eBooks | 1989 | 179 |
| 47 | Supply Chain Management: A New Challenge for Researchers and Managers in Logistics Tage Skjoett‐Larsen · The International Journal of Logistics Management | Jul 1999 | 178 |
| 48 | Success factors for achieving high service revenues in manufacturing companies Heiko Gebauer, Thomas K. Friedli, Elgar Fleisch · Benchmarking An International Journal | May 2006 | 178 |
| 49 | Market orientation and corporate success: findings from Germany Wolfgang Fritz · European Journal of Marketing | Aug 1996 | 172 |
| 50 | Fostering sustainability by linking co-creation and relationship management concepts Marlen Gabriele Arnold · Journal of Cleaner Production | 6 Apr 2015 | 165 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.