Science Explorer Back to mapMap

Most cited papers in Digital Communication and Language

Digital Communication and Language

What are the most cited papers in Digital Communication and Language?

The most cited paper in Digital Communication and Language is "The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods" (Yla Tausczik, James W. Pennebaker, 2009), with 5,900 citations. Next come "The Field behind the Screen: Using Netnography for Marketing Research in Online Communities" (3,941) and "Determining what individual SUS scores mean: adding an adjective rating scale" (3,082).

Showing 50 of 100 papers. Every paper with more than 538 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods Yla Tausczik, James W. Pennebaker · Journal of Language and Social Psychology 8 Dec 2009 5,900
2 The Field behind the Screen: Using Netnography for Marketing Research in Online Communities Robert V. Kozinets · Journal of Marketing Research Feb 2002 3,941
3 Determining what individual SUS scores mean: adding an adjective rating scale Aaron W. Bangor, Philip T. Kortum, James T. Miller · Journal of Usability Studies archive May 2009 3,082
4 Multimodality: A Social Semiotic Approach to Contemporary Communication Charles J. Forceville · Journal of Pragmatics Open access 4 Aug 2011 2,777
5 Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing Lisette de Vries, Sonja Gensler, Peter S. H. Leeflang · Journal of Interactive Marketing Open access Apr 2012 2,066
6 Tweet, Tweet, Retweet: Conversational Aspects of Retweeting on Twitter danah boyd, Su Golder, Gilad Lotan Conference paper 2010 2,060
7 Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites Shu‐Chuan Chu, Yoojung Kim · International Journal of Advertising 2011 2,049
8 Social presence as a predictor of satisfaction within a computer‐mediated conferencing environment Charlotte Nirmalani Gunawardena, Frank J. Zittle · American Journal of Distance Education 1997 2,017
9 Netnography: Doing Ethnographic Research Online Stephanie O’Donohoe · International Journal of Advertising 2010 1,999
10 The Infant's Response to Entrapment between Contradictory Messages in Face-to-Face Interaction Edward Z. Tronick, Heidelise Als, Lauren B. Adamson et al. · Journal of the American Academy of Child Psychiatry Dec 1978 1,898
11 Personality, Gender, and Age in the Language of Social Media: The Open-Vocabulary Approach H. Andrew Schwartz, johannes Christopher Eichstaedt, Margaret L. Kern et al. · PLoS ONE Open access 25 Sep 2013 1,760
12 Internet forums as influential sources of consumer information Barbara A. Bickart, Robert M. Schindler · Journal of Interactive Marketing Aug 2001 1,731
13 The impact of electronic word-of-mouth communication: A literature analysis and integrative model Christy M.K. Cheung, Dimple R. Thadani · Decision Support Systems 10 Jul 2012 1,693
14 Word of mouth communication within online communities: Conceptualizing the online social network Jo Brown, Amanda J. Broderick, Nick J. Lee · Journal of Interactive Marketing Open access Aug 2007 1,671
15 Twitter power: Tweets as electronic word of mouth Bernard J. Jim Jansen, Mimi Zhang, Kate Sobel et al. · Journal of the American Society for Information Science and Technology 6 Jul 2009 1,653
16 Role of Product-Related Conversations in the Diffusion of a New Product Johan Arndt · Journal of Marketing Research Aug 1967 1,606
17 We Are What We Post? Self-Presentation in Personal Web Space Hope Jensen Schau, Mary C. Gilly · Journal of Consumer Research 20 Nov 2003 1,252
18 Consumer engagement in online brand communities: a social media perspective Laurence Dessart, Cleopatra A. Veloutsou, Anna Morgan‐Thomas · Journal of Product & Brand Management 16 Mar 2015 1,233
19 Computer-Mediated Communication Effects on Disclosure, Impressions, and Interpersonal Evaluations: Getting to Know One Another a Bit at a Time Lisa Collins Tidwell, Joseph B. Walther · Human Communication Research Jul 2002 1,215
20 Foundations of the Theory of Signs (1938) Hongwei Jia · Chinese Semiotic Studies Feb 2019 1,200
21 Authenticity under threat: When social media influencers need to go beyond self-presentation Alice Audrezet, Gwarlann de Kerviler, Julie Guidry Moulard · Journal of Business Research 18 Jul 2018 1,164
22 Advantages and Disadvantages of Four Interview Techniques in Qualitative Research Opdenakker, Raymond · TU/e Research Portal Open access Jun 2008 1,153
23 reCAPTCHA: Human-Based Character Recognition via Web Security Measures Luis von Ahn, Benjamin Maurer, Colin P. McMillen et al. · Science 15 Aug 2008 1,134
24 Digital Ethnography: Principles and Practice Sarah Pink, Heather A. Horst, John Postill et al. 9 Oct 2015 1,078
25 The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors Ana Babić Rosario, Francesca Sotgiu, Kristine De Valck et al. · Journal of Marketing Research Open access 17 Aug 2015 1,069
26 Written emotional expression: Effect sizes, outcome types, and moderating variables. Joshua Morrison Smyth · Journal of Consulting and Clinical Psychology 1998 1,050
27 Forced Exposure and Psychological Reactance: Antecedents and Consequences of the Perceived Intrusiveness of Pop-Up Ads Steven Marc Edwards, Hairong Li, Joo-Hyun Lee · Journal of Advertising Oct 2002 1,034
28 What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature Robert Allen King, Pradeep Racherla, Victoria Davies Bush · Journal of Interactive Marketing 18 Jun 2014 1,016
29 Interactional units in conversation: syntactic, intonational, and pragmatic resources for the management of turns Cecilia E. Ford, Sandra Annear Thompson · Cambridge University Press eBooks Book chapter 12 Dec 1996 976
30 Beyond Microblogging: Conversation and Collaboration via Twitter C. Honey, Susan C. Herring Conference paper 2009 958
31 Viral Marketing or Electronic Word-of-Mouth Advertising: Examining Consumer Responses and Motivations to Pass Along Email Joseph E. Phelps, Regina M. Lewis, Lynne Mobilio et al. · Journal of Advertising Research Dec 2004 944
32 ‘Connected’ Presence: The Emergence of a New Repertoire for Managing Social Relationships in a Changing Communication Technoscape Christian Licoppe · Environment and Planning D Society and Space Feb 2004 934
33 On the syntax of sentences-in-progress Gene H. Lerner · Language in Society Sep 1991 932
34 Selective self-presentation in computer-mediated communication: Hyperpersonal dimensions of technology, language, and cognition Joseph B. Walther · Computers in Human Behavior 4 Jul 2006 918
35 Bridging the gap: a genre analysis of Weblogs Susan C. Herring, Lois Ann Scheidt, Sabrina Bonus et al. Conference paper 2004 909
36 The Impacts of Emoticons on Message Interpretation in Computer-Mediated Communication Joseph B. Walther, Kyle P. D’Addario · Social Science Computer Review Aug 2001 872
37 Real conversations with artificial intelligence: A comparison between human–human online conversations and human–chatbot conversations Jennifer Hill, W. Randolph Ford, Ingrid G. Farreras · Computers in Human Behavior 20 Mar 2015 854
38 Mobilizing Response Tanya Stivers, Federico Rossano · Research on Language and Social Interaction Open access 12 Feb 2010 842
39 The role of emotion in computer-mediated communication: A review Daantje Derks, Agneta H. Fischer, Arjan E. R. Bos · Computers in Human Behavior 6 Jul 2007 842
40 Multimodal Sentiment Intensity Analysis in Videos: Facial Gestures and Verbal Messages Amir Zadeh, Rowan Zellers, Eli Pincus et al. · IEEE Intelligent Systems Nov 2016 830
41 Thinking aloud: reconciling theory and practice Ted Boren, Judith A. Ramey · IEEE Transactions on Professional Communication 2000 825
42 Interjections: The universal yet neglected part of speech Felix K. Ameka · Journal of Pragmatics Open access Sep 1992 820
43 Sentiment of Emojis Petra Kralj Novak, Jasmina Smailović, Borut Sluban et al. · PLoS ONE Open access 7 Dec 2015 816
44 Gender Differences in Language Use: An Analysis of 14,000 Text Samples Matthew L. Newman, Carla J. Groom, Lori D. Handelman et al. · Discourse Processes 15 May 2008 802
45 Following Celebrities’ Tweets About Brands: The Impact of Twitter-Based Electronic Word-of-Mouth on Consumers’ Source Credibility Perception, Buying Intention, and Social Identification With Celebrities Seung‐A Annie Jin, Joe Phua · Journal of Advertising 3 Apr 2014 762
46 The INTERSPEECH 2013 computational paralinguistics challenge: social signals, conflict, emotion, autism Björn Wolfgang Schuller, Stefan Steidl, Anton M. Batliner et al. Conference paperOpen access 25 Aug 2013 749
47 Limits of the Local: Expanding Perspectives on Literacy as a Social Practice Deborah Brandt, Katie Clinton · Journal of Literacy Research Sep 2002 735
48 Ambient affiliation: A linguistic perspective on Twitter Michele Suzanne Zappavigna · New Media & Society 31 May 2011 725
49 Computer-Mediated Discourse Analysis Susan C. Herring · Cambridge University Press eBooks Book chapter 29 Mar 2004 708
50 Voice Interfaces in Everyday Life Martin Porcheron, Joel E. Fischer, Stuart Reeves et al. Conference paperOpen access 20 Apr 2018 704

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.