Most cited papers in ERP Systems Implementation and Impact
What are the most cited papers in ERP Systems Implementation and Impact?
The most cited paper in ERP Systems Implementation and Impact is "Information Systems Success: The Quest for the Dependent Variable" (William H. DeLone, Ephraim R. McLean, 1992), with 10,692 citations. Next come "How to Write Up and Report PLS Analyses" (5,010) and "Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1" (3,901).
Showing 50 of 100 papers. Every paper with more than 479 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Information Systems Success: The Quest for the Dependent Variable William H. DeLone, Ephraim R. McLean · Information Systems Research | Mar 1992 | 10,692 |
| 2 | How to Write Up and Report PLS Analyses Wynne W. Chin | 16 Nov 2009 | 5,010 |
| 3 | Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1 Huigang Liang, Saraf, Hu et al. · MIS Quarterly | Mar 2007 | 3,901 |
| 4 | Putting the enterprise into the enterprise system. Thomas H. Davenport · PubMed | 28 Aug 1998 | 3,271 |
| 5 | Issues in Supply Chain Management Douglas M. Lambert, Martha C. Cooper · Industrial Marketing Management | 2000 | 3,082 |
| 6 | Digital Transformation Strategies Christian Matt, Thomas H. Hess, Alexander Benlian · Business & Information Systems Engineering | 3 Aug 2015 | 2,890 |
| 7 | Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 Michael R. Wade, John S. Hulland · MIS Quarterly | Mar 2004 | 2,821 |
| 8 | Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities1 Rai, Patnayakuni, Nainika Seth · MIS Quarterly | Jun 2006 | 1,922 |
| 9 | Measuring information systems success: models, dimensions, measures, and interrelationships Stacie Petter, William H. DeLone, Ephraim R. McLean · European Journal of Information Systems | Jun 2008 | 1,897 |
| 10 | Enterprise resource planning: Implementation procedures and critical success factors Elisabeth J. Umble, Ronald R Haft, M. Michael Umble · European Journal of Operational Research | 30 Dec 2002 | 1,606 |
| 11 | Critical factors for successful implementation of enterprise systems Fiona Fui‐Hoon Nah, Janet Lee‐Shang Lau, Jinghua Kuang · Business Process Management Journal | Aug 2001 | 1,331 |
| 12 | Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective Thangathamizh Ravichandran, Chalermsak Lertwongsatien, Chalermsak Lertwongsatien · Journal of Management Information Systems | Apr 2005 | 1,238 |
| 13 | Understanding customer relationship management (CRM) Injazz J. Chen, Karen Popovich · Business Process Management Journal | 22 Sep 2003 | 1,230 |
| 14 | Information systems in supply chain integration and management A. Gunasekaran, Eric W.T. Ngai · European Journal of Operational Research | 7 Nov 2003 | 1,221 |
| 15 | The critical success factors for ERP implementation: an organizational fit perspective Kyung-Kwon Hong, Young‐Gul Kim · Information & Management | Oct 2002 | 1,166 |
| 16 | Designing, implementing and updating performance measurement systems Mike Bourne, John Mills, Mark A. Wilcox et al. · International Journal of Operations & Production Management | Jul 2000 | 1,144 |
| 17 | Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders Rajiv Sabherwal, Yolande E. Chan · Information Systems Research | Mar 2001 | 1,121 |
| 18 | Critical Issues Affecting an ERP Implementation Prasad Bingi, Maneesh K. Sharma, Jayanth K. Godla · Information Systems Management | Jun 1999 | 1,117 |
| 19 | Factors Affecting the Adoption of Open Systems: An Exploratory Study1 Patrick Y.K. Chau, Kar Yan Tam · MIS Quarterly | Mar 1997 | 1,066 |
| 20 | Arrangements for Information Technology Governance: A Theory of Multiple Contingencies1 Vallabh Sambamurthy, Robert W. Zmud · MIS Quarterly | Jun 1999 | 1,064 |
| 21 | Business Value of IT: An Essay on Expanding Research Directions to Keep up with the Times Rajiv Kohli, Varun Grover · Journal of the Association for Information Systems | 2008 | 1,052 |
| 22 | An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience1 Mary C. Lacity, Leslie P. Willcocks · MIS Quarterly | Sep 1998 | 1,017 |
| 23 | Critical success factors for lean implementation within SMEs Pius Coxwell Achanga, Essam Shehab, Rajkumar Roy et al. · Journal of Manufacturing Technology Management | Jun 2006 | 1,009 |
| 24 | Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations Dong‐Gil Ko, Laurie J. Kirsch, William R. King · Journal of the Association for Information Systems | Mar 2005 | 984 |
| 25 | Enterprise resource planning: A taxonomy of critical factors Majed Al‐Mashari, Abdullah S. Al‐Mudimigh, Mohamed Zairi · European Journal of Operational Research | 30 Dec 2002 | 970 |
| 26 | Development and validation of a measurement instrument for studying supply chain management practices Suhong Li, Suhasini Subba Rao, T. S. Ragu‐Nathan et al. · Journal of Operations Management | 13 Mar 2005 | 969 |
| 27 | Program development by stepwise refinement Niklaus Wirth · Communications of the ACM | Apr 1971 | 964 |
| 28 | The impact of information technology on supply chain capabilities and firm performance: A resource-based view Fang Wu, Sengun Yeniyurt, Daekwan Kim et al. · Industrial Marketing Management | 13 Jul 2005 | 947 |
| 29 | An extension of the technology acceptance model in an ERP implementation environment Kwasi Amoako‐Gyampah, A. F. Salam · Information & Management | 16 Oct 2003 | 928 |
| 30 | Critical Skills and Knowledge Requirements of IS Professionals: A Joint Academic/Industry Investigation1 Denis M. S. Lee, Eileen M. Trauth, Douglas W. Farwell · MIS Quarterly | Sep 1995 | 928 |
| 31 | The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions Varun Grover, Myun Joong Cheon, James T. C. Teng · Journal of Management Information Systems | Mar 1996 | 927 |
| 32 | The business model concept: theoretical underpinnings and empirical illustrations Jonas Hedman, Thomas Kalling · European Journal of Information Systems | Mar 2003 | 921 |
| 33 | Supply chain practice and information sharing Honggeng Zhou, W.C. Benton · Journal of Operations Management | 17 Jan 2007 | 918 |
| 34 | The impact of critical success factors across the stages of enterprise resource planning implementations Toni M. Somers, K. Nelson | 29 Aug 2005 | 874 |
| 35 | Theory and practice in SME performance measurement systems M. Hudson, Andi Smart, Mike Bourne · International Journal of Operations & Production Management | Aug 2001 | 853 |
| 36 | Individual Differences and MIS Success: A Review of the Empirical Literature Robert W. Zmud · Management Science | Oct 1979 | 836 |
| 37 | Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement1 Albert H. Segars, Varun Grover · MIS Quarterly | Jun 1998 | 809 |
| 38 | Enterprise resource planning Essam Shehab, M.W. Sharp, L. Supramaniam et al. · Business Process Management Journal | Aug 2004 | 804 |
| 39 | The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations Kevin B. Hendricks, Vinod R. Singhal, Jeff K. Stratman · Journal of Operations Management | 23 Mar 2006 | 797 |
| 40 | Measuring KMS success: A respecification of the DeLone and McLean's model Jen‐Her Wu, Yu-Min Wang · Information & Management | 9 Aug 2006 | 775 |
| 41 | Assessing and managing the benefits of enterprise systems: the business manager's perspective Shari S. C. Shang, Peter Beaufort Seddon · Information Systems Journal | Oct 2002 | 761 |
| 42 | A systematic mapping study on technical debt and its management Zengyang Li, Paris Avgeriou, Peng Liang · Journal of Systems and Software | 16 Dec 2014 | 756 |
| 43 | Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations1 Ko, Laurie J. Kirsch, King · MIS Quarterly | Mar 2005 | 754 |
| 44 | Learning from adopters' experiences with ERP: problems encountered and success achieved M. Lynne Markus, Sheryl Axline, David A. Petrie et al. · Journal of Information Technology | Dec 2000 | 747 |
| 45 | Performance measurement of supply chain management: A balanced scorecard approach Rajat Bhagwat, Milind Kumar Sharma · Computers & Industrial Engineering | 17 Apr 2007 | 742 |
| 46 | Information Systems Management Issues for the 1990s Fred Niederman, James C. Brancheau, James C. Wetherbe · MIS Quarterly | Dec 1991 | 737 |
| 47 | The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility Hefu Liu, Weiling Ke, Kwok‐Kee Wei et al. · Decision Support Systems | 23 Dec 2012 | 735 |
| 48 | Supply chain management and advanced planning––basics, overview and challenges Hartmut Stadtler · European Journal of Operational Research | 13 May 2004 | 714 |
| 49 | Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems Marianne Bradford, Juan Florín · International Journal of Accounting Information Systems | 16 Jul 2003 | 709 |
| 50 | From the Vendor’s Perspective: Exploring the Value Proposition in Information Technology Outsourcing1, 2 Natalia Levina, Ross · MIS Quarterly | Sep 2003 | 708 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.