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Most cited papers in Healthcare Quality and Management

What are the most cited papers in Healthcare Quality and Management?

The most cited paper in Healthcare Quality and Management is "Audit and feedback: effects on professional practice and healthcare outcomes" (Noah Michael Ivers, Gro Jamtvedt, Signe Agnes Flottorp et al., 2012), with 5,554 citations. Next come "New Patterns of Management." (3,153) and "SQUIRE 2.0 ( Standards for QUality Improvement Reporting Excellence) : revised publication guidelines from a detailed consensus process" (2,965).

Showing 50 of 100 papers. Every paper with more than 416 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 Audit and feedback: effects on professional practice and healthcare outcomes Noah Michael Ivers, Gro Jamtvedt, Signe Agnes Flottorp et al. · Cochrane Database of Systematic Reviews Open access 8 Jun 2012 5,554
2 New Patterns of Management. Amitai Etzioni, Rensis Likert · American Sociological Review Oct 1962 3,153
3 SQUIRE 2.0 ( Standards for QUality Improvement Reporting Excellence) : revised publication guidelines from a detailed consensus process Greg S. Ogrinc, Louise Davies, Daisy Goodman et al. · BMJ Quality & Safety Open access 14 Sep 2015 2,965
4 Critical appraisal skills programme Jatinder Singh · Journal of Pharmacology and Pharmacotherapeutics 22 Feb 2013 2,626
5 The Quality in Australian Health Care Study Ross McL Wilson, William B. Runciman, Robert W Gibberd et al. · The Medical Journal of Australia Nov 1995 2,401
6 Systematic review of the application of the plan–do–study–act method to improve quality in healthcare Michael J. Taylor, Chris McNicholas, Chris Nicolay et al. · BMJ Quality & Safety ReviewOpen access 11 Sep 2013 1,902
7 Work system design for patient safety: the SEIPS model Pascale Carayon, Ann Schoofs Hundt, B-T Karsh et al. · BMJ Quality & Safety Open access Dec 2006 1,789
8 The human factor: the critical importance of effective teamwork and communication in providing safe care M Leonard · BMJ Quality & Safety Open access Oct 2004 1,773
9 The Next GME Accreditation System — Rationale and Benefits Thomas J. Nasca, Ingrid Philibert, Timothy P. Brigham et al. · New England Journal of Medicine Open access 22 Feb 2012 1,611
10 From the Joint Commission on Accreditation of Healthcare Organizations J. M. Loeb · JAMA 21 Feb 1996 1,552
11 Assessment of clinical competence using an objective structured clinical examination (OSCE) Ronald M. Harden, Fergus Gleeson · Medical Education 1979 1,530
12 Educational Policy and Accreditation Standards Eileen D. Gambrill · Journal of Social Work Education Apr 2001 1,500
13 Improving the Quality of Health Care in the United Kingdom and the United States: A Framework for Change Ewan B Ferlie, Stephen M. Shortell · Milbank Quarterly Open access Jun 2001 1,368
14 Joint Commission on Accreditation of Healthcare Organizations Carole H. Patterson · Infection Control and Hospital Epidemiology 1995 1,332
15 Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review David Tranfield, David Denyer, Palminder Smart · British Journal of Management ReviewOpen access Sep 2003 1,284
16 Entrustability of professional activities and competency‐based training Olle ten Cate · Medical Education 25 Nov 2005 1,245
17 Patient satisfaction: A valid concept? Brian Williams · Social Science & Medicine Feb 1994 1,152
18 Clinical governance and the drive for quality improvement in the new NHS in England Gabriel Scally, L.J. Donaldson · BMJ Open access 4 Jul 1998 1,063
19 Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams Ingrid M. Nembhard, Amy C. Edmondson Book chapter 2009 1,007
20 Rationale and Standards for the Systematic Review of Qualitative Literature in Health Services Research Jennie Popay, Anne E. Rogers, Gareth H. Williams · Qualitative Health Research Review May 1998 1,005
21 Systematic Review: The Evidence That Publishing Patient Care Performance Data Improves Quality of Care Constance H. Fung, Yee-Wei Lim, Soeren Mattke et al. · Annals of Internal Medicine Review 15 Jan 2008 985
22 The ACGME outcome project: retrospective and prospective Susan R. Swing · Medical Teacher 2007 977
23 Crossing the quality chasm: implications for health services administration education. Bernard J. Horak, William E. Welton, Stephen M. Shortell · PubMed 2004 973
24 Integrated care pathways H. Campbell, Rona Hotchkiss, Nicholas J. Bradshaw et al. · BMJ Open access 10 Jan 1998 968
25 How Good Is the Quality of Health Care in the United States? Mark A. Schuster, Elizabeth A. McGlynn, Robert Henry Brook · Milbank Quarterly Open access Dec 1998 919
26 Institutional Logics and Institutional Pluralism: The Contestation of Care and Science Logics in Medical Education, 1967–2005 Mary B. Dunn, Candace Jones · Administrative Science Quarterly Open access Mar 2010 866
27 Public Reporting and Pay for Performance in Hospital Quality Improvement Peter K. Lindenauer, Denise Remus, Sheila H. Roman et al. · New England Journal of Medicine 26 Jan 2007 857
28 The Science of Improvement Donald M. Berwick · JAMA 11 Mar 2008 812
29 Review: Conceptualization and Measurement of Organizational Readiness for Change Bryan Jeffrey Weiner, Halle R Amick, Shoou-Yih Daniel Lee · Medical Care Research and Review 14 Feb 2008 795
30 The key informant technique MN Marshall · Family Practice 1996 782
31 Toward a theory of patient satisfaction Susie Linder-Pelz · Social Science & Medicine 1982 775
32 Lean in healthcare: The unfilled promise? Zoe Radnor, Matthias Holweg, Justin J. Waring · Social Science & Medicine Open access 7 Mar 2011 748
33 General Competencies And Accreditation In Graduate Medical Education Paul B. Batalden, David C. Leach, Susan R. Swing et al. · Health Affairs Sep 2002 744
34 Health sector reform and public sector health worker motivation: a conceptual framework Lynne Miller Franco, Sara Bennett, Ruth Kanfer · Social Science & Medicine Apr 2002 739
35 Research methods used in developing and applying quality indicators in primary care Stephen Campbell, J Braspenning, A Hutchinson et al. · BMJ Open access 10 Apr 2003 734
36 Nursing: Scope and Standards of Practice Julia W. Aucoin · Journal of Radiology Nursing 2004 730
37 Factors Influencing Healthcare Service Quality Ali Mohammad Mosadeghrad · International Journal of Health Policy and Management Open access 2014 722
38 A User’s Manual For The IOM’s ‘Quality Chasm’ Report Donald M. Berwick · Health Affairs May 2002 712
39 Systematic review of discharge coding accuracy Elaine Marie Burns, Elizabeth Rigby, Ravikrishna Mamidanna et al. · Journal of Public Health ReviewOpen access 27 Jul 2011 710
40 Patient Satisfaction Survey as a Tool Towards Quality Improvement Rashid K Al-Abri, Amina Al-Balushi · Oman Medical Journal Open access 15 Jan 2014 708
41 Assessing the impact of continuous quality improvement/total quality management: concept versus implementation. Stephen M. Shortell, J. L. O'Brien, James M. Carman et al. · PubMed Open access Jun 1995 690
42 The prevalence and causes of dementia in people under the age of 65 years Richard J. Harvey · Journal of Neurology Neurosurgery & Psychiatry Open access 21 Aug 2003 652
43 Assessing the Impact of Continuous Quality Improvement on Clinical Practice: What It Will Take to Accelerate Progress Stephen M. Shortell, Charles Lee Bennett, Gayle R. Byck · Milbank Quarterly Open access Dec 1998 647
44 Lean in healthcare: A comprehensive review Antonio D’Andreamatteo, Luca Ianni, Federico Lega et al. · Health Policy 11 Feb 2015 636
45 Ten challenges in improving quality in healthcare: lessons from the Health Foundation's programme evaluations and relevant literature: Table 1 Mary Dixon‐Woods, Sarah McNicol, Graham Paul Martin · BMJ Quality & Safety Open access 28 Apr 2012 619
46 Trends and approaches in lean healthcare Luciano Brandão de Souza · Leadership in health services May 2009 619
47 Organisational culture and quality of health care Huw T.O. Davies, Sandra M Nutley, Russell Mannion · BMJ Quality & Safety Open access Jun 2000 615
48 The Unintended Consequences of Publicly Reporting Quality Information Rachel M. Werner · JAMA 8 Mar 2005 606
49 Medication Without Harm: WHO's Third Global Patient Safety Challenge Liam Donaldson, Edward Kelley, Neelam Dhingra‐Kumar et al. · The Lancet Open access Apr 2017 602
50 What Practices Will Most Improve Safety? Lucian L. Leape, Donald M. Berwick, David Westfall Bates · JAMA 24 Jul 2002 582

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.