Science Explorer Back to mapMap

Most cited papers in Management Systems and Quality Improvement

Management Systems and Quality Improvement

What are the most cited papers in Management Systems and Quality Improvement?

The most cited paper in Management Systems and Quality Improvement is "The link between total quality management practice and organisational performance" (Milé Terziovski, Danny A. Samson, 1999), with 331 citations. Next come "Total quality management, ISO 9000 certification and performance improvement" (266) and "Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland" (175).

Showing 50 of 101 papers. Every paper with more than 26 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 The link between total quality management practice and organisational performance Milé Terziovski, Danny A. Samson · International Journal of Quality & Reliability Management Apr 1999 331
2 Total quality management, ISO 9000 certification and performance improvement Hongyi Sun · International Journal of Quality & Reliability Management Mar 2000 266
3 Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland Rodney McAdam · Total Quality Management Mar 1999 175
4 TQM in Australian manufacturing: factors critical to success Amrik Singh Sohal, M. Terziovski · International Journal of Quality & Reliability Management Mar 2000 148
5 Employees’ Job Satisfaction and their Work Performance as Elements Influencing Work Safety Szymon T. Dziuba, Manuela Krystyna Ingaldi, Marina Zhuravskaya · System Safety Human - Technical Facility - Environment Open access Mar 2020 130
6 Implementation of Quality Management System ISO 9001 in the World and Its Strategic Necessity Jānis Priede · Procedia - Social and Behavioral Sciences Conference paperOpen access Oct 2012 122
7 Analysis of workers' compensation claims associated with manual materials handling Patrick G. Dempsey, Lobat Hashemi · Ergonomics 1999 106
8 An empirical study on the integration of management system audits Mercè Bernardo, Martí Casadesús Fa, Stanislav Karapetrović et al. · Journal of Cleaner Production 17 Dec 2009 97
9 Implementation of ISO 9000 quality systems in Greek enterprises Daphne Lipovatz, F. Stenos, A. Vaka · International Journal of Quality & Reliability Management Aug 1999 94
10 The usage of The Balanced Scorecard for the estimation of the enterprise's effectiveness Joanna K. Michalska · Journal of Materials Processing Technology 2 Apr 2005 92
11 A survey of structured continuous improvement programs in the Canadian food sector Bradley S. Scott, Anne E. Wilcock, Vinay Kanetkar · Food Control 7 May 2008 85
12 Evaluation of sustainability reporting practices in Poland Patrycja Hąbek · Quality & Quantity 11 May 2013 85
13 Longitudinal study of the results of continuous improvement in an industrial company Juan Antonio Marin-Garcia, Manuela Pardo‐del‐Val, Tomás Bonavía · Team Performance Management Open access 7 Mar 2008 78
14 Comparing quality management practices in the Australian service and manufacturing industries Nicholas Beaumont, Amrik Singh Sohal, Milé Terziovski · International Journal of Quality & Reliability Management Nov 1997 68
15 The American Marketing Association Definition of Marketing: Moving from Lagging to Leading Indicator Debra Jones Ringold, Barton A. Weitz · Journal of Public Policy & Marketing Sep 2007 64
16 Mirages of Lean Manufacturing in Practice Magdalena Krystyna Wyrwicka, Beata Mrugalska · Procedia Engineering Conference paperOpen access 2017 62
17 Quality estimation of process with usage control charts type X-R and quality capability of process Cp, Cpk Marta DUDEK-BURLIKOWSKA · Journal of Materials Processing Technology 20 Apr 2005 60
18 The Level of Maturity of Quality Management Systems in Poland—Results of Empirical Research Radosław Wolniak · Sustainability Open access 6 Aug 2019 56
19 Application the MABAC method in support of decision-making on the use of force in a defensive operation Darko I. Božanić, Dragan Stevan Pamucar, Samed M. Karovic · Tehnika Open access 2016 51
20 Identification of problems of implementation of Lean concept in the SME sector Robert Ulewicz, Robert Kucęba · Zeszyty Naukowe Politechniki Białostockiej. Ekonomia i Zarządzanie Open access Mar 2016 51
21 Problems in the Implementation of the Lean Concept at a Steel Works - Case Study Adrian Maszke, Renata Dwornicka, Robert Ulewicz · MATEC Web of Conferences Conference paperOpen access 2018 50
22 Quality systems implementation in Welsh small- to medium-sized enterprises: A global comparison and a model for change Andrew J. Thomas, David A. Webb · Proceedings of the Institution of Mechanical Engineers Part B Journal of Engineering Manufacture Apr 2003 50
23 Sustainable Human Resource Management. The attempt of holistic approach Barbara Mazur · Ekonomia i Zarządzanie 2015 49
24 A comparative study of US manufacturing firms at various stages of just-in-time implementation Nazim Uddin Ahmed, Enar A. Tunç, Ray V. Montagno · International Journal of Production Research Apr 1991 47
25 Logistyka w sytuacjach kryzysowych Andrzej Szymonik · Logistyka 2011 47
26 Efficiency of Enterprise Risk Management (ERM) systems. Comparative analysis in the fuel sector and energy sector on the basis of Central-European companies listed on the Warsaw Stock Exchange Izabela Jonek-Kowalska · Resources Policy Open access 14 May 2019 46
27 THE CORPORATE SOCIAL RESPONSIBILITY PRACTICES IN MINING SECTOR IN SPAIN AND IN POLAND – SIMILARITIES AND DIFFERENCES Radosław Wolniak · Scientific Papers of Silesian University of Technology Organization and Management Series Open access 2017 46
28 ESTABLISHING MEASUREMENT INVARIANCE ACROSS ONLINE AND OFFLINE SAMPLES. A TUTORIAL WITH THE SOFTWARE PACKAGES AMOS AND MPLUS Jan Cieciuch, Eldad Davidov · Studia Psychologica Theoria et praxis Open access 20 Sep 2016 46
29 Information quality in design process documentation of quality management systems Łukasz Grudzień, Adam Hamrol · International Journal of Information Management 8 Apr 2016 46
30 Expert Evaluation of Diagnostic Instrument for Personal and Organizational Value Congruence Jolita Vveinhardt, Evelina Gulbovaitė · Journal of Business Ethics 3 Jan 2015 46
31 The Importance of Organizational Culture for Innovation in the Company Katarzyna Szczepańska‐Woszczyna · DOAJ (DOAJ: Directory of Open Access Journals) Open access 14 Sep 2014 46
32 PERCEPTION OF THE IMPORTANCE TO IMPLEMENT ISO 9001 IN ORGANIZATIONS RELATED TO PEOPLE LINKED TO QUALITY – AN EMPIRICAL STUDY José Carlos Sá, António Amaral, Luís Barreto et al. · International Journal for Quality Research Open access 25 Nov 2019 45
33 Influence of group purchasing organizations on financial situation of Polish SMEs Grzegorz Zimon · Oeconomia Copernicana Open access 31 Mar 2018 45
34 STABILITY OF THE FACTOR STRUCTURE OF THE JOB DESCRIPTIVE INDEX. Kenneth G. Jung, Amelia D’Alessio, Sidney M. Johnson · Academy of Management Journal Sep 1986 44
35 The content of nurses’ oral shift reports in homes for elderly people Arja Liukkonen · Journal of Advanced Nursing Jul 1993 44
36 Actual situation in the area of implementing quality assurance systems GMP, GHP and HACCP in Polish food production and processing plants E. Konecka-Matyjek, H. Turlejska, U. Pelzner et al. · Food Control 10 Dec 2003 44
37 PERFORMANCE EVALUATION IN ISO 9001:2015 Radosław Wolniak · Scientific Papers of Silesian University of Technology Organization and Management Series Open access 2021 43
38 Organizational Climate of Higher Education Institutions and its Implications for the Development of Creativity Aneta Sokół, Agnieszka Gozdek, Irena Figurska et al. · Procedia - Social and Behavioral Sciences Conference paperOpen access May 2015 43
39 Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste Agnieszka Zdęba-Mozoła, Anna Rybarczyk-Szwajkowska, Tomasz Czapla et al. · International Journal of Environmental Research and Public Health Open access 12 Jan 2022 42
40 Outsorcing quality control in the automotive industry Robert Ulewicz · MATEC Web of Conferences Conference paperOpen access 2018 42
41 Relationships between total quality management and Six Sigma inside European manufacturing companies: a dedicated survey Andrea Chiarini · International Journal of Productivity and Quality Management 2013 42
42 Measuring the global construction industry: improving the quality of data Les Ruddock · Construction Management and Economics Open access Oct 2002 42
43 Occupational health and safety management in “small size” enterprises, with particular emphasis on hazards identification Marta Niciejewska, Olga Mikhailovna Kiriliuk · Production Engineering Archives Open access Dec 2020 41
44 Application of Servqual method for evaluation of quality of educational services at the university of higher education Robert Ulewicz · RePEc: Research Papers in Economics 2014 41
45 Empirical evidence about managerial issues of ISO certification Pilar L. González‐Torre, Belarmino Adenso-Dı́az, B. González · The TQM Journal Oct 2001 41
46 Stakeholder Marketing: Why “Stakeholder” Was Omitted from the American Marketing Association's Official 2007 Definition of Marketing and why the Future is Bright for Stakeholder Marketing Gregory T. Gundlach, William L. Wilkie · Journal of Public Policy & Marketing Apr 2010 40
47 Metody normalizacji zmiennych w badaniach porównawczych złożonych zjawisk ekonomicznych Barbara Pawełek 2008 40
48 Comparative Analysis of the Implementation of the SMED Method on Selected Production Stands Katarzyna Antosz, Andrzej Pacana · Tehnicki vjesnik - Technical Gazette Open access Sep 2018 39
49 The process approach to service quality management Kamila Kowalik, Dorota Klimecka-Tatar · Production Engineering Archives Open access Mar 2018 39
50 A Map of Current Research Trends within Technology Management in the Light of Selected Literature Alicja Ewa Gudanowska · Management and Production Engineering Review Open access Mar 2017 39

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.