Most cited papers in Personal Information Management and User Behavior
What are the most cited papers in Personal Information Management and User Behavior?
The most cited paper in Personal Information Management and User Behavior is "Using collaborative filtering to weave an information tapestry" (David Theo Goldberg, David M. Nichols, Brian M. Oki et al., 1992), with 4,097 citations. Next come "Trust in Automation: Designing for Appropriate Reliance" (3,505) and "A Conceptual Framework and a Toolkit for Supporting the Rapid Prototyping of Context-Aware Applications" (2,963).
Showing 50 of 100 papers. Every paper with more than 541 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Using collaborative filtering to weave an information tapestry David Theo Goldberg, David M. Nichols, Brian M. Oki et al. · Communications of the ACM | Dec 1992 | 4,097 |
| 2 | Trust in Automation: Designing for Appropriate Reliance John D. Lee, Katrina A. See · Human Factors The Journal of the Human Factors and Ergonomics Society | 2004 | 3,505 |
| 3 | A Conceptual Framework and a Toolkit for Supporting the Rapid Prototyping of Context-Aware Applications Anind K. Dey, Gregory D. Abowd, Daniel Salber · Human-Computer Interaction | Dec 2001 | 2,963 |
| 4 | Trust in Automation Kevin A. Hoff, Masooda N. Bashir · Human Factors The Journal of the Human Factors and Ergonomics Society | 2 Sep 2014 | 2,746 |
| 5 | Awareness and coordination in shared workspaces Paul Dourish, Victoria M. E. Bellotti | 1992 | 2,513 |
| 6 | Information Privacy: Measuring Individuals’ Concerns About Organizational Practices1 H. Jeff Smith, Sandra Milberg, Sandra J. Burke · MIS Quarterly | Jun 1996 | 2,277 |
| 7 | Distributed cognition James D. Hollan, Edwin L. Hutchins, David Kirsh · ACM Transactions on Computer-Human Interaction | Jun 2000 | 2,255 |
| 8 | The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines Martin J. Eppler, Jeanne Mengis · The Information Society | 12 Oct 2004 | 2,117 |
| 9 | Models in information behaviour research T. D. Wilson · Journal of Documentation | Aug 1999 | 2,092 |
| 10 | Affordance, conventions, and design Donald A. Norman · interactions | May 1999 | 2,007 |
| 11 | The design of browsing and berrypicking techniques for the online search interface Marcia J. Bates · Online Review | May 1989 | 1,766 |
| 12 | Hitting the memory wall Wm. A. Wulf, Sally A. McKee · ACM SIGARCH Computer Architecture News | Mar 1995 | 1,604 |
| 13 | ON USER STUDIES AND INFORMATION NEEDS T. D. Wilson · Journal of Documentation | 1981 | 1,576 |
| 14 | The vocabulary problem in human-system communication George W. Furnas, Thomas K. Landauer, Louis M. Gomez et al. · Communications of the ACM | Nov 1987 | 1,515 |
| 15 | Knowledge hiding in organizations Catherine Ecock Connelly, David Zweig, Jane Webster et al. · Journal of Organizational Behavior | 4 Jan 2011 | 1,500 |
| 16 | Technology affordances William W. Gaver | 1991 | 1,487 |
| 17 | Facebook® and academic performance Paul A. Kirschner, Aryn C. Karpinski · Computers in Human Behavior | 18 Apr 2010 | 1,472 |
| 18 | Charting past, present, and future research in ubiquitous computing Gregory D. Abowd, Elizabeth D. Mynatt · ACM Transactions on Computer-Human Interaction | Mar 2000 | 1,463 |
| 19 | Human Information Behavior T. D. Wilson · Informing Science The International Journal of an Emerging Transdiscipline | 2000 | 1,458 |
| 20 | Disseminating active map information to mobile hosts Bill N. Schilit, Marvin M. Theimer · IEEE Network | Sep 1994 | 1,411 |
| 21 | The dark side of information: overload, anxiety and other paradoxes and pathologies David Bawden, Lyn Robinson · Journal of Information Science | 21 Nov 2008 | 1,405 |
| 22 | Users are not the enemy Anne Adams, Martina Angela Sasse · Communications of the ACM | Dec 1999 | 1,405 |
| 23 | Direct Manipulation Interfaces Edwin L. Hutchins, James D. Hollan, Donald A. Norman · Human-Computer Interaction | Dec 1985 | 1,304 |
| 24 | Cognitive Offloading Evan F. Risko, Sam J. Gilbert · Trends in Cognitive Sciences | 16 Aug 2016 | 1,298 |
| 25 | The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals Melissa Mazmanian, Wanda J. Orlikowski, JoAnne Yates · Organization Science | 13 Feb 2013 | 1,267 |
| 26 | Vigilance Requires Hard Mental Work and Is Stressful Joel S. Warm, Raja Parasuraman, Gerald Matthews · Human Factors The Journal of the Human Factors and Ergonomics Society | Jun 2008 | 1,261 |
| 27 | Usability Analysis of Visual Programming Environments: A ‘Cognitive Dimensions’ Framework T.R.G. Green, Marian Petre · Journal of Visual Languages & Computing | Jun 1996 | 1,252 |
| 28 | Experience prototyping Marion Buchenau, Jane Fulton Suri | Aug 2000 | 1,209 |
| 29 | A Descriptive Framework of Workspace Awareness for Real-Time Groupware Carl A. Gutwin, Saul Greenberg · Computer Supported Cooperative Work (CSCW) | Sep 2002 | 1,169 |
| 30 | A stage-based model of personal informatics systems Ian Li, Anind Dey, Jodi Forlizzi | 10 Apr 2010 | 1,134 |
| 31 | Interaction and outeraction Bonnie Anna Nardi, Steve D. Whittaker, Erin Bradner | Dec 2000 | 1,082 |
| 32 | Virtual network computing T.J. Richardson, Quentin Stafford-Fraser, Ken Wood et al. · IEEE Internet Computing | 1998 | 1,080 |
| 33 | Interacting with paper on the DigitalDesk Pierre D. Wellner · Communications of the ACM | Jul 1993 | 1,071 |
| 34 | A Theory of Task/Technology Fit and Group Support Systems Effectiveness1 Ilze Zigurs, Bonnie K. Buckland · MIS Quarterly | Sep 1998 | 1,034 |
| 35 | The problem of information overload in business organisations: a review of the literature Angela Edmunds, Anne E. Morris · International Journal of Information Management | Feb 2000 | 1,005 |
| 36 | Social translucence Thomas D. Erickson, Wendy A. Kellogg · ACM Transactions on Computer-Human Interaction | Mar 2000 | 997 |
| 37 | Email overload Steve D. Whittaker, Candace L. Sidner | 1996 | 976 |
| 38 | Impact of Technostress on End-User Satisfaction and Performance Monideepa Tarafdar, Qiang Tu, T. S. Ragu‐Nathan · Journal of Management Information Systems | Dec 2010 | 925 |
| 39 | A Foundation for the Study of IT Effects: A New Look at DeSanctis and Poole’s Concepts of Structural Features and Spirit M. Lynne Markus, Mark S. Silver · Journal of the Association for Information Systems | Oct 2008 | 912 |
| 40 | When second wave HCI meets third wave challenges Susanne Bødker | 14 Oct 2006 | 905 |
| 41 | The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility Mark Steven Ackerman · Human-Computer Interaction | Sep 2000 | 880 |
| 42 | Inferring Activities from Interactions with Objects Matthai Philipose, K.P. Fishkin, Mike Perkowitz et al. · IEEE Pervasive Computing | Oct 2004 | 879 |
| 43 | Facebook and texting made me do it: Media-induced task-switching while studying Larry D. Rosen, L. Mark Carrier, Nancy A. Cheever · Computers in Human Behavior | 24 Jan 2013 | 878 |
| 44 | A Unifying Reference Framework for multi-target user interfaces Gaëlle Calvary, Joëlle Coutaz, David Thévenin et al. · Interacting with Computers | 19 May 2003 | 854 |
| 45 | Reflexive and voluntary orienting of visual attention: Time course of activation and resistance to interruption. Hermann Joseph Muller, Patrick Rabbitt · Journal of Experimental Psychology Human Perception & Performance | 1989 | 833 |
| 46 | A diary study of task switching and interruptions Mary P. Czerwinski, Eric Horvitz, Susan Wilhite | 25 Apr 2004 | 822 |
| 47 | The Subjective Workload Assessment Technique: A Scaling Procedure for Measuring Mental Workload Gary B. Reid, Thomas E. Nygren · Advances in psychology | 1988 | 822 |
| 48 | Creative Cities and Economic Development Peter V. Hall · Urban Studies | Apr 2000 | 811 |
| 49 | Information and communication technology overload and social networking service fatigue: A stress perspective Ae Ri Lee, Soo-Min Son, Kyung Kyu Kim · Computers in Human Behavior | 14 Sep 2015 | 809 |
| 50 | Taking CSCW Seriously: Supporting Articulation Work (1992) Kjeld Schmidt · Computer supported cooperative work | 2008 | 804 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.