Topic · Quality and Management Systems
Most cited papers in Quality and Management Systems
What are the most cited papers in Quality and Management Systems?
The most cited paper in Quality and Management Systems is "General and Industrial Management" (Nancy M. Carter, Henri Fayol, 1986), with 2,269 citations. Next come "A framework for quality management research and an associated measurement instrument" (1,975) and "Development and Validation of TQM Implementation Constructs" (1,781).
Showing 50 of 100 papers. Every paper with more than 337 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | General and Industrial Management Nancy M. Carter, Henri Fayol · Academy of Management Review | Apr 1986 | 2,269 |
| 2 | A framework for quality management research and an associated measurement instrument Barbara Bechler Flynn, Roger G. Schroeder, Sadao Sakakibara · Journal of Operations Management | Mar 1994 | 1,975 |
| 3 | Development and Validation of TQM Implementation Constructs Sanjay Laxman Ahire, Damodar Y. Golhar, Matthew A. Waller · Decision Sciences | Mar 1996 | 1,781 |
| 4 | The relationship between total quality management practices and operational performance Danny A. Samson, Milé Terziovski · Journal of Operations Management | 10 May 1999 | 1,539 |
| 5 | The genealogy of lean production Matthias Holweg · Journal of Operations Management | 8 May 2006 | 1,480 |
| 6 | The Impact of Quality Management Practices on Performance and Competitive Advantage Barbara Bechler Flynn, Roger G. Schroeder, Sadao Sakakibara · Decision Sciences | Sep 1995 | 1,313 |
| 7 | The empirical assessment of construct validity Scott W O'Leary‐Kelly, Robert J. Vokurka · Journal of Operations Management | Jul 1998 | 1,267 |
| 8 | INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. S. Antony Snell, J. W. Dean · Academy of Management Journal | Aug 1992 | 1,267 |
| 9 | Relationships between implementation of TQM, JIT, and TPM and manufacturing performance Kristy O. Cua, Kathleen E. McKone, Roger G. Schroeder · Journal of Operations Management | 17 Aug 2001 | 1,155 |
| 10 | Analyzing the benefits of lean manufacturing and value stream mapping via simulation: A process sector case study Fawaz A. Abdulmalek, Jayant Rajgopal · International Journal of Production Economics | 29 Nov 2006 | 1,045 |
| 11 | Identification of the Critical Factors of TQM* Simon A. Black, Leslie J. Porter · Decision Sciences | Mar 1996 | 1,022 |
| 12 | LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE Andrew A. King, Michael Lenox · Production and Operations Management | Sep 2001 | 992 |
| 13 | Lean manufacturing: literature review and research issues Jaiprakash Bhamu, Kuldip Singh Sangwan · International Journal of Operations & Production Management | Jul 2014 | 976 |
| 14 | A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD John C. Anderson, Manus Johnny Rungtusanatham, Roger G. Schroeder · Academy of Management Review | Jul 1994 | 974 |
| 15 | Lean viewed as a philosophy Sanjay Bhasin, Peter G. Burcher · Journal of Manufacturing Technology Management | 2006 | 873 |
| 16 | Six Sigma: Definition and underlying theory⋆ Roger G. Schroeder, Kevin Wayne Linderman, Charles A. Liedtke et al. · Journal of Operations Management | 22 Jun 2007 | 870 |
| 17 | Reliability Evaluation of Engineering Systems. J. U. M. Smith, R. Billington, R. N. Allan · Journal of the Royal Statistical Society Series D (The Statistician) | 1994 | 752 |
| 18 | Just in time, total quality management, and supply chain management: understanding their linkages and impact on business performance Vijay R. Kannan · Omega | 17 Jun 2004 | 722 |
| 19 | Quality management re‐visited: a reflective review and agenda for future research Rui Soucasaux Sousa, Chris Voss · Journal of Operations Management | 9 Jan 2002 | 721 |
| 20 | The rhetoric and reality of supply chain integration Stanley E. Fawcett, Gregory M. Magnan · International Journal of Physical Distribution & Logistics Management | Jun 2002 | 719 |
| 21 | The Supply Chain Management Processes Keely L. Croxton, Sebastián Javier García-Dastugue, Douglas M. Lambert et al. · The International Journal of Logistics Management | Nov 2001 | 704 |
| 22 | Relationship between quality management practices and innovation Dong‐Young Kim, Vinod Kumar, Uma Kumar · Journal of Operations Management | 14 Mar 2012 | 704 |
| 23 | Key ingredients for the effective implementation of Six Sigma program Jiju Antony, Ricardo Bañuelas · Measuring Business Excellence | Dec 2002 | 704 |
| 24 | TOTAL QUALITY MANAGEMENT IMPLEMENTATION AND COMPETITIVE ADVANTAGE: THE ROLE OF STRUCTURAL CONTROL AND EXPLORATION. Thomas J. Douglas, William Q. Judge · Academy of Management Journal | Feb 2001 | 696 |
| 25 | Lean production, six sigma quality, TQM and company culture Jens J. Dahlgaard, Su Mi Dahlgaard‐Park · The TQM Journal | May 2006 | 693 |
| 26 | Critical success factors for the successful implementation of six sigma projects in organisations Ricardo Banuelas Coronado, Jiju Antony · The TQM Journal | Apr 2002 | 678 |
| 27 | Successful lean implementation: Organizational culture and soft lean practices Thomas Bortolotti, Stefania Boscari, Pamela Danese · International Journal of Production Economics | 8 Nov 2014 | 676 |
| 28 | The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis Charles J. Corbett, María J. Montes‐Sancho, David A. Kirsch · Management Science | Jul 2005 | 661 |
| 29 | The integration of lean management and Six Sigma Edward D. Arnheiter, John Maleyeff · The TQM Journal | 13 Jan 2005 | 647 |
| 30 | Defining lean production: some conceptual and practical issues Jostein Pettersen · The TQM Journal | 27 Feb 2009 | 645 |
| 31 | EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE? Douglas Dow, Danny A. Samson, Steve Ford · Production and Operations Management | 3 Jan 1999 | 632 |
| 32 | TQM impact on quality conformance and customer satisfaction: A causal model Cipriano Forza, Roberto Filippini · International Journal of Production Economics | Jun 1998 | 626 |
| 33 | Trends and approaches in lean healthcare Luciano Brandão de Souza · Leadership in health services | May 2009 | 619 |
| 34 | An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model Juan Carlos Bou Llusar, Ana Belén Escrig Tena, Vicente Roca‐Puig et al. · Journal of Operations Management | 20 Apr 2008 | 605 |
| 35 | Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms Esin Sadikoğlu, Cemal Zehir · International Journal of Production Economics | 27 Feb 2010 | 604 |
| 36 | The relationship between TQM practices, quality performance, and innovation performance Daniel Indarto Prajogo, Amrik Singh Sohal · International Journal of Quality & Reliability Management | Nov 2003 | 583 |
| 37 | The evolving theory of quality management: The role of Six Sigma Xingxing Zu, Lawrence D. Fredendall, Thomas J. Douglas · Journal of Operations Management | 16 Feb 2008 | 567 |
| 38 | Quality Planning and Analysis J. Bert Keats · Journal of Quality Technology | Apr 1981 | 565 |
| 39 | A survey of supply chain collaboration and management in the UK construction industry Akintola Akintoye, George McIntosh, Eamon Fitzgerald · European Journal of Purchasing & Supply Management | Dec 2000 | 552 |
| 40 | Similarities and differences between TQM, six sigma and lean Roy Andersson, Henrik Eriksson, Håkan Torstensson · The TQM Journal | May 2006 | 551 |
| 41 | The evolution of lean Six Sigma Matthew P. Pepper, T.A. Spedding · International Journal of Quality & Reliability Management | 23 Jan 2010 | 544 |
| 42 | Performance measurement using overall equipment effectiveness (OEE): literature review and practical application discussion Peter Muchiri, Liliane M. Pintelon · International Journal of Production Research | 15 Apr 2008 | 533 |
| 43 | The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach Ann Terlaak, Andrew A. King · Journal of Economic Behavior & Organization | 26 Aug 2005 | 515 |
| 44 | Defining the concept of supply chain quality management and its relevance to academic and industrial practice Carol J. Robinson, Manoj K. Malhotra · International Journal of Production Economics | 13 Oct 2004 | 513 |
| 45 | Shielding Production: Essential Step in Production Control Glenn Ballard, G. Howell · Journal of Construction Engineering and Management | 1998 | 512 |
| 46 | A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings* John C. Anderson, Manus Johnny Rungtusanatham, Roger G. Schroeder et al. · Decision Sciences | Sep 1995 | 502 |
| 47 | A replication and extension of quality management into the supply chain Hale Kaynak, Janet L. Hartley · Journal of Operations Management | 22 Jun 2007 | 498 |
| 48 | Quantifying the causes and costs of rework in construction Peter E.D. Love, Heng Li · Construction Management and Economics | Jun 2000 | 488 |
| 49 | Lean production: literature review and trends Naga Vamsi Krishna Jasti, Rambabu Kodali · International Journal of Production Research | 30 Jul 2014 | 481 |
| 50 | Squaring lean supply with supply chain management Richard Lamming · International Journal of Operations & Production Management | Feb 1996 | 479 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.