Most cited papers in Technology Adoption and User Behaviour
What are the most cited papers in Technology Adoption and User Behaviour?
The most cited paper in Technology Adoption and User Behaviour is "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology" (Fred D. Davis, 1989), with 67,727 citations. Next come "User Acceptance of Information Technology: Toward A Unified View1" (44,647) and "A new criterion for assessing discriminant validity in variance-based structural equation modeling" (37,002).
Showing 50 of 99 papers. Every paper with more than 2,574 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology Fred D. Davis · MIS Quarterly | Sep 1989 | 67,727 |
| 2 | User Acceptance of Information Technology: Toward A Unified View1 Viswanath Venkatesh, Michael G. Morris, Gordon B. Davis et al. · MIS Quarterly | Sep 2003 | 44,647 |
| 3 | A new criterion for assessing discriminant validity in variance-based structural equation modeling Jörg Henseler, Christian M. Ringle, Marko Sarstedt · Journal of the Academy of Marketing Science | 21 Aug 2014 | 37,002 |
| 4 | When to use and how to report the results of PLS-SEM Joseph F. Hair, Jeffrey J. Risher, Marko Sarstedt et al. · European Business Review | 19 Dec 2018 | 26,512 |
| 5 | User Acceptance of Computer Technology: A Comparison of Two Theoretical Models Fred D. Davis, Richard P. Bagozzi, Paul R. Warshaw · Management Science | Aug 1989 | 25,784 |
| 6 | A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies Viswanath Venkatesh, Fred D. Davis · Management Science | Feb 2000 | 23,006 |
| 7 | PLS-SEM: Indeed a Silver Bullet Joe F. Hair, Christian M. Ringle, Marko Sarstedt · The Journal of Marketing Theory and Practice | 15 Mar 2011 | 21,465 |
| 8 | The Commitment-Trust Theory of Relationship Marketing Robert M. Morgan, Shelby D. Hunt · Journal of Marketing | Jul 1994 | 17,404 |
| 9 | On the Evaluation of Structural Equation Models Richard P. Bagozzi, Youjae Yi · Journal of the Academy of Marketing Science | 1988 | 15,746 |
| 10 | Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 Viswanath Venkatesh, James Y.L. Thong, Xu · MIS Quarterly | Mar 2012 | 15,587 |
| 11 | Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis Xinshu Zhao, John G Lynch, Qimei Chen · Journal of Consumer Research | 15 Feb 2010 | 12,379 |
| 12 | Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance Fangfang Chen · Structural Equation Modeling A Multidisciplinary Journal | 31 Jul 2007 | 12,085 |
| 13 | Partial least squares structural equation modeling (PLS-SEM) Joe F. Hair, Marko Sarstedt, Lucas Hopkins et al. · European Business Review | 26 Feb 2014 | 11,270 |
| 14 | Literature review as a research methodology: An overview and guidelines Hannah Snyder · Journal of Business Research | Aug 2019 | 11,020 |
| 15 | Information Systems Success: The Quest for the Dependent Variable William H. DeLone, Ephraim R. McLean · Information Systems Research | Mar 1992 | 10,692 |
| 16 | Common Method Bias in PLS-SEM Ned Kock · International Journal of e-Collaboration | Jul 2015 | 9,640 |
| 17 | Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation Gary C. Moore, Izak Benbasat · Information Systems Research | Sep 1991 | 9,182 |
| 18 | Measuring Service Quality: A Reexamination and Extension J. Joseph Cronin, Steven A. Taylor · Journal of Marketing | Jul 1992 | 8,966 |
| 19 | Understanding Information Technology Usage: A Test of Competing Models Shirley F. Taylor, Peter Todd · Information Systems Research | Jun 1995 | 8,826 |
| 20 | Understanding Information Systems Continuance: An Expectation-Confirmation Model1 Anol Bhattacherjee · MIS Quarterly | Sep 2001 | 8,659 |
| 21 | Trust and TAM in Online Shopping: An Integrated Model1 David Gefen, Elena Karahanna, Straub · MIS Quarterly | Mar 2003 | 8,576 |
| 22 | Technology Acceptance Model 3 and a Research Agenda on Interventions Viswanath Venkatesh, Hillol Bala · Decision Sciences | May 2008 | 8,124 |
| 23 | Use of partial least squares (PLS) in strategic management research: a review of four recent studies John S. Hulland · Strategic Management Journal | Feb 1999 | 7,060 |
| 24 | Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model Viswanath Venkatesh · Information Systems Research | Dec 2000 | 6,500 |
| 25 | A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study Wynne W. Chin, Barbara L. Marcolin, Peter R. Newsted · Information Systems Research | Jun 2003 | 6,496 |
| 26 | Structural Equation Modeling and Regression: Guidelines for Research Practice David Gefen, Detmar W. Straub, Marie‐Claude Boudreau · Communications of the Association for Information Systems | 2000 | 6,423 |
| 27 | Computer Self-Efficacy: Development of a Measure and Initial Test Deborah Compeau, Christopher Alan Higgins · MIS Quarterly | Jun 1995 | 6,397 |
| 28 | Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 Fred D. Davis, Richard P. Bagozzi, Paul R. Warshaw · Journal of Applied Social Psychology | Jul 1992 | 6,217 |
| 29 | An Examination of the Nature of Trust in Buyer-Seller Relationships Patricia M. Doney, Joseph P. Cannon · Journal of Marketing | Apr 1997 | 6,166 |
| 30 | The Effect of Word of Mouth on Sales: Online Book Reviews Judith A. Chevalier, Dina Mayzlin · Journal of Marketing Research | 11 Jul 2006 | 6,062 |
| 31 | Task-Technology Fit and Individual Performance Dale L. Goodhue, Ronald L. Thompson · MIS Quarterly | Jun 1995 | 5,948 |
| 32 | Developing and Validating Trust Measures for e-Commerce: An Integrative Typology D. Harrison McKnight, Vivek Choudhury, Charles J. Kacmar · Information Systems Research | Sep 2002 | 5,487 |
| 33 | Assessing measurement model quality in PLS-SEM using confirmatory composite analysis Joe F. Hair, Matt C. Howard, Christian Nitzl · Journal of Business Research | 10 Dec 2019 | 5,339 |
| 34 | Does Gamification Work? -- A Literature Review of Empirical Studies on Gamification Juho Hamari, Jonna Koivisto, Harri Sarsa | 2014 | 5,081 |
| 35 | How to Write Up and Report PLS Analyses Wynne W. Chin | 16 Nov 2009 | 5,010 |
| 36 | Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 Martin G. M. Wetzels, Gaby Odekerken-Schröder, Claudia Van Oppen · MIS Quarterly | Mar 2009 | 4,890 |
| 37 | The Delphi method as a research tool: an example, design considerations and applications Chitu Okoli, Suzanne D. Pawlowski · Information & Management | 30 Mar 2004 | 4,811 |
| 38 | User acceptance of information technology: system characteristics, user perceptions and behavioral impacts Fred D. Davis · International Journal of Man-Machine Studies | Mar 1993 | 4,768 |
| 39 | Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 Ritu Agarwal, Elena Karahanna · MIS Quarterly | Dec 2000 | 4,725 |
| 40 | Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations Donna L. Hoffman, Thomas P. Novak · Journal of Marketing | Jul 1996 | 4,721 |
| 41 | Beyond Accuracy: What Data Quality Means to Data Consumers Richard Y. Wang, Diane M. Strong · Journal of Management Information Systems | Mar 1996 | 4,615 |
| 42 | Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 Viswanath Venkatesh, Michael G. Morris · MIS Quarterly | Mar 2000 | 4,359 |
| 43 | Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 Bock, Robert W. Zmud, Young‐Gul Kim et al. · MIS Quarterly | Mar 2005 | 4,341 |
| 44 | PLS-SEM or CB-SEM: updated guidelines on which method to use Joe F. Hair, Lucy M. Matthews, Ryan L. Matthews et al. · International Journal of Multivariate Data Analysis | 2017 | 4,318 |
| 45 | Predictive model assessment in PLS-SEM: guidelines for using PLSpredict Galit Shmueli, Marko Sarstedt, Joseph F. Hair et al. · European Journal of Marketing | 25 Jun 2019 | 4,317 |
| 46 | Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior Kieran Mathieson · Information Systems Research | Sep 1991 | 4,221 |
| 47 | Why do people use information technology? A critical review of the technology acceptance model Paul Legris, John Ingham, Pierre Collerette · Information & Management | 2 Dec 2002 | 4,208 |
| 48 | An updated and expanded assessment of PLS-SEM in information systems research Joe F. Hair, Carole L. Hollingsworth, Adriane B. Randolph et al. · Industrial Management & Data Systems | 29 Mar 2017 | 3,994 |
| 49 | E-S-QUAL Anitha Parasuraman, Valarie A. Zeithaml, Arvind Malhotra · Journal of Service Research | 30 Dec 2004 | 3,940 |
| 50 | Motivational, emotional, and behavioral correlates of fear of missing out Andrew K Przybylski, Kou Murayama, Cody R. DeHaan et al. · Computers in Human Behavior | 9 Apr 2013 | 3,903 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.