Institution · Accenture (Switzerland)
Most cited papers from Accenture (Switzerland)
What are the most cited papers from Accenture (Switzerland)?
The most cited paper from Accenture (Switzerland) is "Understanding Customer Experience Throughout the Customer Journey" (Katherine N. Lemon, Peter C. Verhoef, 2016), with 5,587 citations. Next come "The performance prism in practice" (650) and "International Differences in Information Privacy Concerns: A Global Survey of Consumers" (574).
Showing 50 of 60 papers. Every paper with more than 96 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Understanding Customer Experience Throughout the Customer Journey Katherine N. Lemon, Peter C. Verhoef · Journal of Marketing | 16 Jun 2016 | 5,587 |
| 2 | The performance prism in practice Andy D. Neely, Chris Adams, Paul D. Crowe · Measuring Business Excellence | Jun 2001 | 650 |
| 3 | International Differences in Information Privacy Concerns: A Global Survey of Consumers Steven Bellman, Eric J. Johnson, Stephen J. Kobrin et al. · The Information Society | 12 Oct 2004 | 574 |
| 4 | Service quality and e‐commerce: an exploratory analysis Jennifer Cox, B.G. Dale · Managing Service Quality | Apr 2001 | 473 |
| 5 | Identifying critical issues in enterprise resource planning (ERP) implementation Ike C. Ehie, Mogens Madsen · Computers in Industry | 6 Jul 2005 | 447 |
| 6 | Differential Impact of Complement Mutations on Clinical Characteristics in Atypical Hemolytic Uremic Syndrome Anne‐Laure Sellier‐Leclerc, Véronique Frémeaux‐Bacchi, Marie‐Agnès Dragon‐Durey et al. · Journal of the American Society of Nephrology | 28 Jun 2007 | 434 |
| 7 | MusicFX Joseph F. McCarthy, Theodore D. Anagnost | Nov 1998 | 378 |
| 8 | Enterprise systems and ongoing process change Thomas H. Davenport, Jeanne G. Harris, Susan Cantrell · Business Process Management Journal | Feb 2004 | 357 |
| 9 | Just-in-Time Delivery Comes to Knowledge Management Thomas H. Davenport, John W. Glaser · Knowledge management and organizational learning | 17 Aug 2006 | 353 |
| 10 | The Global Internet Shopper: Evidence from Shopping Tasks in Twelve Countries Patrick D. Lynch, Robert J. Kent, Srini S. Srinivasan · Journal of Advertising Research | May 2001 | 349 |
| 11 | The rise of knowledge towards attention management Thomas H. Davenport, Sven C. Völpel · Journal of Knowledge Management | Sep 2001 | 334 |
| 12 | Binary Opinion Dynamics with Stubborn Agents Ercan Yildiz, Asuman Ozdaglar, Daron Acemoğlu et al. · ACM Transactions on Economics and Computation | Dec 2013 | 332 |
| 13 | Portfolio Collin McMillan, Mark Grechanik, Denys Poshyvanyk et al. | 21 May 2011 | 319 |
| 14 | A Study of Approaches to Hypertext Categorization Yiming Yang, Seán Slattery, Rayid Ghani · Journal of Intelligent Information Systems | Mar 2002 | 309 |
| 15 | Stuck in the middle: a systematic review of authorship in collaborative health research in Africa, 2014–2016 Bethany Hedt‐Gauthier, Hervé Momo Jeufack, Nicholas H. Neufeld et al. · BMJ Global Health | Oct 2019 | 308 |
| 16 | Antiphospholipid Syndrome Nephropathy in Systemic Lupus Erythematosus Éric Daugas, Dominique Nochy, D. Lê Thi Huong et al. · Journal of the American Society of Nephrology | 2002 | 281 |
| 17 | Mobile augmented reality for cultural heritage: A technology acceptance study Anne-Cecilie Haugstvedt, John Krogstie | Nov 2012 | 272 |
| 18 | ActiveCampus: experiments in community-oriented ubiquitous computing William G. Griswold, Pat Shanahan, Steven W. Brown et al. · Computer | Oct 2004 | 263 |
| 19 | Cloudrise: Exploring Cloud Computing Adoption and Governance with the TOE Framework Hans P. Borgman, Bouchaïb Bahli, Hauke Heier et al. | 2013 | 257 |
| 20 | The Interaction of News and Advocate Frames: Manipulating Audience Perceptions of a Local Public Policy Issue David H. Tewksbury, Jennifer Jones, Matthew W. Peske et al. · Journalism & Mass Communication Quarterly | Dec 2000 | 248 |
| 21 | Text mining for product attribute extraction Rayid Ghani, Katharina Probst, Yan Liu et al. · ACM SIGKDD Explorations Newsletter | Jun 2006 | 241 |
| 22 | A Multi Time-Scale and Multi Energy-Type Coordinated Microgrid Scheduling Solution—Part I: Model and Methodology Zhejing Bao, Qin Yuan Zhou, Zhihui Yang et al. · IEEE Transactions on Power Systems | 28 Nov 2014 | 236 |
| 23 | Ontology Alignment for Linked Open Data Prateek Jain, Pascal Hitzler, Amit Sheth et al. · Lecture notes in computer science | 2010 | 228 |
| 24 | An empirical investigation of mobile ticketing service adoption in public transportation Niina Mallat, Matti Rossi, Virpi Kristiina Tuunainen et al. · Personal and Ubiquitous Computing | 3 Nov 2006 | 226 |
| 25 | Developing coastal adaptation to climate change in the New York City infrastructure-shed: process, approach, tools, and strategies Cynthia E. Rosenzweig, WILLIAM D. SOLECKI, Reginald Blake et al. · Climatic Change | 25 Feb 2011 | 223 |
| 26 | Toward an innovation sourcing strategy Jane C. Linder, Sirkka L. Järvenpää, Thomas H. Davenport · Dialnet (Universidad de la Rioja) | 22 Jun 2003 | 221 |
| 27 | The performance of the theory of constraints methodology Victoria J. Mabin, Steven J. Balderstone · International Journal of Operations & Production Management | Jun 2003 | 218 |
| 28 | In-Role or Extra-Role Organizational Citizenship Behavior: Which Are We Measuring? Meredith A. Vey, John P. Campbell · Human Performance | 2004 | 184 |
| 29 | From Space to Place: Predicting Users’ Intentions to Return to Virtual Worlds1 Lakshmi Goel, Johnson, Iris A. Junglas et al. · MIS Quarterly | Sep 2011 | 182 |
| 30 | Profiles of Internet Buyers in 20 Countries: Evidence for Region-Specific Strategies Patrick D. Lynch, John C. Beck · Journal of International Business Studies | Dec 2001 | 181 |
| 31 | The future of business services in the age of ubiquitous computing Andrew Fano, Anatole V. Gershman · Communications of the ACM | Dec 2002 | 179 |
| 32 | Trust-building mechanisms utilized in outsourced IS development projects: a case study Maria Cristina Lander, Russell L. Purvis, Gordon E. McCray et al. · Information & Management | 13 Dec 2003 | 169 |
| 33 | A new era of sustainability in emerging markets? Insights from a global CEO study by the United Nations Global Compact and Accenture Peter Lacy, Rob Hayward · Corporate Governance | 9 Aug 2011 | 169 |
| 34 | The Future of Enterprise System-Enabled Organizations Thomas H. Davenport · Information Systems Frontiers | Aug 2000 | 162 |
| 35 | Resource Provisioning with Budget Constraints for Adaptive Applications in Cloud Environments Qian Zhu, Gagan Agrawal · IEEE Transactions on Services Computing | 2012 | 158 |
| 36 | Diffusion of innovations in social networks Daron Acemoğlu, Asuman Ozdaglar, Ercan Yildiz | Dec 2011 | 153 |
| 37 | Reciprocal Regulation of Plasma Apelin and Vasopressin by Osmotic Stimuli Michel Azizi, Xavier Iturrioz, Anne Blanchard et al. · Journal of the American Society of Nephrology | 13 Feb 2008 | 148 |
| 38 | Sociometric badges: Using sensor technology to capture new forms of collaboration Taemie Kim, Erin K. McFee, D. Olguı́n et al. · Journal of Organizational Behavior | 18 Jan 2012 | 146 |
| 39 | Nephrin Mutations Can Cause Childhood-Onset Steroid-Resistant Nephrotic Syndrome Aure[Combining Acute Accent]lie Philippe, Fabien Névo, Ernie L. Esquivel et al. · Journal of the American Society of Nephrology | 9 Jul 2008 | 143 |
| 40 | Talent and analytics: new approaches, higher ROI Jeanne G. Harris, Elizabeth Craig, David A. Light · Journal of Business Strategy | 31 Oct 2011 | 143 |
| 41 | Better budgeting or beyond budgeting? Andy D. Neely, Mike Bourne, Chris Adams · Measuring Business Excellence | Sep 2003 | 137 |
| 42 | Quality and risk management: what are the key issues? Roger T. Williams, Boudewijn Bertsch, Barrie G. Dale et al. · The TQM Journal | 2006 | 137 |
| 43 | Early Epithelial Phenotypic Changes Predict Graft Fibrosis Alexandre Hertig, Dany Anglicheau, J. Vérine et al. · Journal of the American Society of Nephrology | 23 Apr 2008 | 135 |
| 44 | Exemplar: A Source Code Search Engine for Finding Highly Relevant Applications Collin McMillan, Mark Grechanik, Denys Poshyvanyk et al. · IEEE Transactions on Software Engineering | 25 Aug 2011 | 135 |
| 45 | Collective stress and coping in the context of organizational culture Hannakaisa Länsisalmi, José María Peiró Silla, Mika Kivimäki · European Journal of Work and Organizational Psychology | Dec 2000 | 128 |
| 46 | Using flexible schedules in the managerial world: The power of peers Ellen Ernst Kossek, Alison E. Barber, Deborah Winters · Human Resource Management | 1999 | 126 |
| 47 | The customer has escaped. Paul F. Nunes, Frank V. Cespedes · PubMed | Nov 2003 | 124 |
| 48 | A Distributed Light-Weight Authentication Model for Ad-hoc Networks André Weimerskirch, Gilles Thonet · Lecture notes in computer science | 2002 | 111 |
| 49 | Drug discovery—an operating model for a new era Scott M. Myers, Ann Baker · Nature Biotechnology | Aug 2001 | 110 |
| 50 | Triple Disadvantage: Neighborhood Networks of Everyday Urban Mobility and Violence in U.S. Cities Brian L. Levy, Nolan Edward Phillips, Robert J. Sampson · American Sociological Review | 30 Nov 2020 | 108 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.