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Most cited papers from Marketing Science Institute

What are the most cited papers from Marketing Science Institute?

The most cited paper from Marketing Science Institute is "Factors Affecting Trust in Market Research Relationships" (Christine Moorman, Rohit Deshpandé, Gerald Zaltman, 1993), with 3,026 citations. Next come "Organizational Culture and Marketing: Defining the Research Agenda" (1,555) and "Three‐dozen knowledge‐sharing barriers managers must consider" (1,477).

Showing 50 of 57 papers. Every paper with more than 44 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 Factors Affecting Trust in Market Research Relationships Christine Moorman, Rohit Deshpandé, Gerald Zaltman · Journal of Marketing 1993 3,026
2 Organizational Culture and Marketing: Defining the Research Agenda Rohit Deshpandé, Frederick E. Webster · Journal of Marketing 1989 1,555
3 Three‐dozen knowledge‐sharing barriers managers must consider Andreas M. Riege · Journal of Knowledge Management 31 May 2005 1,477
4 Modeling Customer Lifetime Value Сунил Гупта, Dominique M. Hanssens, Bruce G. S. Hardie et al. · Journal of Service Research 18 Oct 2006 735
5 Measuring Market Orientation: Generalization and Synthesis Rohit Deshpandé, John U. Farley · Journal of Market-Focused Management Open access Sep 1998 726
6 Customer-to-Customer Interactions: Broadening the Scope of Word of Mouth Research Barak Libai, Ruth N. Bolton, Marnix S. Bügel et al. · Journal of Service Research Open access Aug 2010 612
7 Standardization versus Adaptation of International Marketing Strategy: An Empirical Investigation David M. Szymanski, Sundar G. Bharadwaj, P. Rajan Varadarajan · Journal of Marketing Oct 1993 547
8 A Terminal Assessment of Stages Theory: Introducing a Dynamic States Approach to Entrepreneurship Jonathan Levie, Benyamin Bergmann Lichtenstein · Entrepreneurship Theory and Practice Mar 2010 387
9 Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues Venkatesh Shankar, Mirella H. P. Kleijnen, Suresh Ramanathan et al. · Journal of Interactive Marketing 29 Apr 2016 355
10 A current overview of consumer neuroscience Mirja Hubert, Peter H. Kenning · Journal of Consumer Behaviour Jul 2008 342
11 New Communications Approaches in Marketing: Issues and Research Directions Russell S. Winer · Journal of Interactive Marketing May 2009 303
12 The Relationship between Perceived and Objective Price-Quality Donald R. Lichtenstein, Scot Burton · Journal of Marketing Research Nov 1989 295
13 Problems and Challenges in Social Marketing Paul N. Bloom, William D. Novelli · Journal of Marketing Mar 1981 264
14 Consumer Behavior in a Multichannel, Multimedia Retailing Environment Utpal M. Dholakia, Barbara E. Kahn, Randy Reeves et al. · Journal of Interactive Marketing 26 Apr 2010 257
15 Children's Purchase Influence Attempts and Parental Yielding Scott Ward, Daniel B. Wackman · Journal of Marketing Research Aug 1972 233
16 Metrics: you are what you measure! John R. Hauser, Gerald M. Katz · European Management Journal Oct 1998 230
17 Chatbots and mental health: Insights into the safety of generative AI Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Oğuz‐Uğuralp et al. · Journal of Consumer Psychology Open access 26 Oct 2023 198
18 The Determinants of Vendor Selection: The Evaluation Function Approach Yoram Jerry Wind, Paul E. Green, Patrick J. Robinson · Journal of Purchasing Aug 1968 193
19 Lessons for Lean in Healthcare from Using Six Sigma in the NHS Nathan C Proudlove, Claire Moxham, Ruth Boaden · Research Explorer (The University of Manchester) Feb 2008 186
20 Testing Distributed Lag Models of Advertising Effect Frank M. Bass, Darral G. Clarke · Journal of Marketing Research Aug 1972 184
21 Botsourcing and outsourcing: Robot, British, Chinese, and German workers are for thinking—not feeling—jobs. Adam G. Waytz, Michael I. Norton · Emotion Open access 2014 176
22 Inefficiencies in Digital Advertising Markets Brett R. Gordon, Kinshuk Jerath, Zsolt Katona et al. · Journal of Marketing 22 Apr 2020 168
23 Opportunities for Innovation in the Delivery of Interactive Retail Services Leonard L. Berry, Ruth N. Bolton, Cheryl Bridges et al. · Journal of Interactive Marketing 26 Apr 2010 164
24 AI Companions Reduce Loneliness Julian De Freitas, Zeliha Oğuz‐Uğuralp, Ahmet Kaan Uğuralp et al. · Journal of Consumer Research 24 Jun 2025 147
25 The Diffusion of Innovation Earl L. Taylor · Research World Oct 2013 145
26 What they see is what they get? An fMRI‐study on neural correlates of attractive packaging Marco Stoll, Sebastian Baecke, Peter H. Kenning · Journal of Consumer Behaviour Jul 2008 143
27 Why Attachment Security Matters Martin Mende, Ruth N. Bolton · Journal of Service Research 13 Jun 2011 140
28 Comment: Customer Engagement Ruth N. Bolton · Journal of Service Research Aug 2011 139
29 Cluster Analysis in Test Market Selection Paul E. Green, Ronald E. Frank, Patrick J. Robinson · Management Science Apr 1967 132
30 From Customer Lifetime Value to Shareholder Value Paul D. Berger, Naras V. Eechambadi, Morris George et al. · Journal of Service Research 18 Oct 2006 122
31 The Persuasive Effect of Fox News: Non-Compliance with Social Distancing During the COVID-19 Pandemic Andrey Simonov, Szymon Sacher, Jean‐Pierre Dubé et al. · SSRN Electronic Journal PreprintOpen access 2020 121
32 Temporal view of the costs and benefits of self-deception Zoë Chance, Michael I. Norton, Francesca Gino et al. · Proceedings of the National Academy of Sciences Open access 7 Mar 2011 120
33 A Cross-National and Cross-Cultural Approach to Global Market Segmentation: An Application Using Consumers’ Perceived Service Quality James Agarwal, Naresh K. Malhotra, Ruth N. Bolton · Journal of International Marketing 31 Aug 2010 114
34 Improving the Numerical Performance of BLP Static and Dynamic Discrete Choice Random Coefficients Demand Estimation Jean‐Pierre Dubé, Jeremy T. Fox, Che-Lin Su · SSRN Electronic Journal PreprintOpen access 2011 106
35 The influence of brand awareness, brand association and product quality on brand loyalty and repurchase intention: a case of male consumers for cosmetic brands in South Africa Richard Chinomona, Eugine Tafadzwa Maziriri Open access 5 Oct 2017 103
36 Analyzing the Ethical Decision Making of Sales Professionals Anusorn Singhapakdi, Scott John Vitell · Journal of Personal Selling and Sales Management Open access 1991 101
37 The Market Orientation Construct: Correlations, Culture, and Comprehensiveness Rohit Deshpandé, John U. Farley · Journal of Market-Focused Management Sep 1998 94
38 The Relative Effects of Business-to-Business (vs. Business-to-Consumer) Service Innovations on Firm Value and Firm Risk: An Empirical Analysis Thomas Dotzel, Venkatesh Shankar · Journal of Marketing 9 May 2019 90
39 Intravenous Emulsified Halogenated Anesthetics Produce Acute and Delayed Preconditioning against Myocardial Infarction in Rabbits Pascal C. Chiari, Paul S. Pagel, Katsuya Tanaka et al. · Anesthesiology Open access 19 Oct 2004 83
40 Corporate diversity and economic performance: The impact of market specialization Noël Capon, James Mac Hulbert, John U. Farley et al. · Strategic Management Journal 1988 78
41 State Dependence and Alternative Explanations for Consumer Inertia Jean‐Pierre Dubé, Günter J. Hitsch, Peter E. Rossi · SSRN Electronic Journal PreprintOpen access 2009 74
42 Rentals, Sales, and Buybacks: Managing Secondary Distribution Channels Devavrat Purohit, Richard Staelin · Journal of Marketing Research Aug 1994 73
43 Canonical Analysis: An Exposition and Illustrative Application Paul E. Green, Michael H. Halbert, Patrick J. Robinson · Journal of Marketing Research Feb 1966 70
44 Innovations in Shopper Marketing: Current Insights and Future Research Issues Venkatesh Shankar, J. Jeffrey Inman, Murali K. Mantrala et al. · Journal of Retailing Open access 26 May 2011 67
45 The Total Product Design Concept and an Application to the Auto Market Raji Srinivasan, Gary L. Lilien, Arvind Rangaswamy et al. · Journal of Product Innovation Management 30 May 2012 67
46 Marketing Decision-Information Systems: An Emerging View David B. Montgomery, Glen L. Urban · Journal of Marketing Research Open access May 1970 66
47 Empirical Analysis of Indirect Network Effects in the Market for Personal Digital Assistants Harikesh S. Nair, Pradeep K. Chintagunta, Jean‐Pierre Dubé · SSRN Electronic Journal PreprintOpen access 2003 66
48 The Effectiveness of Marketing's “R&D” for Marketing Management: An Assessment John G. Myers, Stephen A. Greyser, William F. Massy · Journal of Marketing 1979 65
49 The Geography of Poverty and Nutrition: Food Deserts and Food Choices Across the United States Hunt Allcott, Rebecca Diamond, Jean-Pierre mname Dubb · SSRN Electronic Journal PreprintOpen access 2018 61
50 Beyond Income: Dynamic Consumer Financial Vulnerability Linda Court Salisbury, Gergana Y. Nenkov, Simon J. Blanchard et al. · Journal of Marketing 29 Dec 2022 60

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.