Institution · ServiceNow (United States)
Most cited papers from ServiceNow (United States)
What are the most cited papers from ServiceNow (United States)?
The most cited paper from ServiceNow (United States) is "UnifiedSKG: Unifying and Multi-Tasking Structured Knowledge Grounding with Text-to-Text Language Models" (Tianbao Xie et al., 2022), with 233 citations. Next come "Kubric: A scalable dataset generator" (208) and "Chatbots as Conversational Healthcare Services" (131).
Showing 50 of 65 papers. Every paper with more than 2 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | UnifiedSKG: Unifying and Multi-Tasking Structured Knowledge Grounding with Text-to-Text Language Models Tianbao Xie et al. | 2022 | 233 |
| 2 | Kubric: A scalable dataset generator Klaus Greff et al. · 2022 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR) | Jun 2022 | 208 |
| 3 | Chatbots as Conversational Healthcare Services Mladjan Jovanovic, Marcos Báez, Fabio Casati · IEEE Internet Computing | 11 Nov 2020 | 131 |
| 4 | The BigScience ROOTS Corpus: A 1.6TB Composite Multilingual Dataset Hugo Laurençon et al. · UWA Profiles and Research Repository (University of Western Australia) | 7 Mar 2023 | 65 |
| 5 | Data Augmentation for Intent Classification with Off-the-shelf Large Language Models Gaurav Sahu, Pau Riera Rodriguez, Issam Laradji et al. | 2022 | 65 |
| 6 | Data science opportunities of large language models for neuroscience and biomedicine Danilo Bzdok, Andrew Thieme, Oleksiy Levkovskyy et al. · Neuron | 9 Feb 2024 | 55 |
| 7 | A New Intelligent Neuro–Fuzzy Paradigm for Energy-Efficient Homes Dariush Shahgoshtasbi, Mo M. Jamshidi · IEEE Systems Journal | 31 Jan 2014 | 55 |
| 8 | Goal setting and achievement for walking: A series of N-of-1 digital interventions. Guillaume Chevance, Dario Baretta, Natalie M. Golaszewski et al. · Health Psychology | 30 Nov 2020 | 42 |
| 9 | A review and experimental analysis of active learning over crowdsourced data Burcu Sayin, Evgeny Krivosheev, Jie Chi Yang et al. · Artificial Intelligence Review | 30 May 2021 | 36 |
| 10 | Identifying barriers, facilitators, and implementation strategies for a faith-based physical activity program Jessica Haughton, Michelle L. Takemoto, Jennifer L. Schneider et al. · Implementation Science Communications | 8 Jun 2020 | 34 |
| 11 | The Power of Prompt Tuning for Low-Resource Semantic Parsing Nathan Schucher, Siva Reddy, Harm de Vries | 2022 | 29 |
| 12 | Advancing ethics review practices in AI research Madhulika Srikumar, Rebecca Finlay, Grace Abuhamad et al. · Nature Machine Intelligence | 14 Dec 2022 | 27 |
| 13 | Exploring Zero and Few-shot Techniques for Intent Classification Soham Parikh, Mitul Tiwari, Prashil Tumbade et al. | 2023 | 23 |
| 14 | On the State of Reporting in Crowdsourcing Experiments and a Checklist to Aid Current Practices Ramirez J., Sayin B., Baez M. et al. · Institutional Research Information System (Università degli Studi di Trento) | 2021 | 22 |
| 15 | PAG-LLM: Paraphrase and Aggregate with Large Language Models for Minimizing Intent Classification Errors Vikas Yadav, Zheng Sophia Tang, Vijay Srinivasan | 10 Jul 2024 | 20 |
| 16 | NAYER: Noisy Layer Data Generation for Efficient and Effective Data-free Knowledge Distillation Minh Tuan Tran, Trung Bao. Le, Xuan-May Thi Le et al. | 16 Jun 2024 | 18 |
| 17 | StarVector: Generating Scalable Vector Graphics Code from Images and Text J.A. Rodríguez, Abhay Puri, Shubham Agarwal et al. | 10 Jun 2025 | 16 |
| 18 | PromptMix: A Class Boundary Augmentation Method for Large Language Model Distillation Gaurav Sahu, Olga Vechtomova, Dzmitry Bahdanau et al. | 2023 | 13 |
| 19 | Cognitive Augmentation in Processes Moshe Chai Barukh, Shayan Zamanirad, Marcos Báez et al. · Lecture notes in computer science | 2021 | 13 |
| 20 | Debiasing Pretrained Text Encoders by Paying Attention to Paying Attention Yacine Gaci, Boualem Benatallah, Fabio Casati et al. | 2022 | 12 |
| 21 | TSRFormer: Transformer Based Two-stage Refinement for Single Image Shadow Removal Hua-En Chang, Chia-Hsuan Hsieh, Hao-Hsiang Yang et al. | Jun 2023 | 11 |
| 22 | Gen-Optimizer: A Generative AI Framework for Strategic Business Cost Optimization Nuruzzaman Faruqui, N. Raju, S. A. Sivakumar et al. · Computers | 10 Feb 2025 | 10 |
| 23 | OCR-VQGAN: Taming Text-within-Image Generation Juan Rodriguez, David Vázquez, Issam Laradji et al. · 2023 IEEE/CVF Winter Conference on Applications of Computer Vision (WACV) | 2023 | 10 |
| 24 | Theory-Guided Development of Fertility Care Implementation Strategies for Adolescent and Young Adult Cancer Survivors Anna M. Dornisch, Emily H. Yang, Jamie Gruspe et al. · Journal of Adolescent and Young Adult Oncology | 20 Jan 2021 | 10 |
| 25 | On the Compositional Generalization Gap of In-Context Learning Arian Hosseini, Ankit Vani, Dzmitry Bahdanau et al. | 2022 | 9 |
| 26 | Levy Flight Osprey Optimization Algorithm for Task Scheduling in Cloud Computing Pradeep Chintale, Rajesh Kumar, Narendra Babu Merla et al. | 23 Aug 2024 | 8 |
| 27 | Operating Enterprise AI as a Service Fabio Casati, Kannan Govindarajan, Baskar Jayaraman et al. · Lecture notes in computer science | 2019 | 8 |
| 28 | LLM aided semi-supervision for efficient Extractive Dialog Summarization Nishant Mishra, Gaurav Sahu, Iacer Calixto et al. | 2023 | 7 |
| 29 | Semantic Guidance Learning for High-Resolution Non-homogeneous Dehazing Hao-Hsiang Yang, I-Hsiang Chen, Chia-Hsuan Hsieh et al. | Jun 2023 | 7 |
| 30 | LAGr: Label Aligned Graphs for Better Systematic Generalization in Semantic Parsing Dora Jambor, Dzmitry Bahdanau · Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) | 2022 | 7 |
| 31 | Interrupting Sitting Time in Postmenopausal Women: Protocol for the Rise for Health Randomized Controlled Trial Sheri J. Hartman, Lindsay W. Dillon, Andrea Z. LaCroix et al. · JMIR Research Protocols | 4 Apr 2021 | 7 |
| 32 | Business Intelligence Transformation through Agile Methodology: Impact on Decision Velocity and Organizational KPIs Omoize Fatimetu Dako, Temilola Aderonke Onalaja, Priscilla Samuel Nwachukwu et al. · International Journal of Scientific Research in Humanities and Social Sciences | 12 Dec 2024 | 6 |
| 33 | EarthView: A Large Scale Remote Sensing Dataset for Self-Supervision Diego Alejandro Velazquez, Patrícia Luciana da Costa Lopez, Sergio Alonso et al. | 28 Feb 2025 | 6 |
| 34 | Assessing AI Fairness in Finance Lachlan McCalman, Daniel C. Steinberg, Grace Abuhamad et al. · Computer | 2022 | 6 |
| 35 | REST2Bot: Bridging the Gap between Bot Platforms and REST APIs Mohammad-Ali Yaghoub-Zadeh-Fard, Shayan Zamanirad, Boualem Benatallah et al. · Companion Proceedings of the Web Conference 2020 | 20 Apr 2020 | 6 |
| 36 | Let the Laser Beam Connect the Dots: Forecasting and Narrating Stock Market Volatility Zhu Zhang, Jie Yuan, Amulya Gupta · INFORMS journal on computing | 18 Mar 2024 | 5 |
| 37 | Service Level Agreement Breach Prediction in ServiceNow Srinivas Gouryraj, Sakshi Kataria, Jeba Swvigaradoss · 2021 Third International Conference on Inventive Research in Computing Applications (ICIRCA) | 2 Sep 2021 | 5 |
| 38 | Cyber-Physical Systems Security and Quantum Computing Applications in Disaster Recovery for Industry 6.0 Lingala Thirupathi, Madhurima Bandari, K. Sreeramamurthy et al. · Advances in Science, Technology & Innovation/Advances in science, technology & innovation | 2024 | 4 |
| 39 | GEOBench-VLM: Benchmarking Vision-Language Models for Geospatial Tasks Muhammad Sohail Danish, Muhammad Akhtar Munir, Syed Roshaan Ali Shah et al. | 19 Oct 2025 | 4 |
| 40 | The Future of Game Development in the Era of Gen AI Pankaj Pilaniwala, Girish Chhabra, Prabhleen Kaur | 2 Dec 2024 | 4 |
| 41 | AI-Enabled Processes: The Age of Artificial Intelligence and Big Data Amin Beheshti, Boualem Benatallah, Quan Z. Sheng et al. · Lecture notes in computer science | 2022 | 4 |
| 42 | A Soft Labeling Approach to Develop Automated Algorithms that Incorporate Uncertainty in Pulmonary Opacification on Chest CT using COVID-19 Pneumonia Keegan Lensink, Fu Lo, Rachel L. Eddy et al. · Academic Radiology | 30 Mar 2022 | 4 |
| 43 | Compositional Generalization in Dependency Parsing Emily J. Goodwin, Siva Reddy, Timothy J. O’Donnell et al. · Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) | 2022 | 4 |
| 44 | Impact of the COVID-19 Pandemic on User Experience (UX) Research Shibani Shah, Abhishek Ramesh Jain · Communications in computer and information science | 2021 | 4 |
| 45 | On the State of Reporting in Crowdsourcing Experiments and a Checklist to Aid Current Practices Jorge Ramírez, Burcu Sayin, Marcos Báez et al. · Proceedings of the ACM on Human-Computer Interaction | 13 Oct 2021 | 4 |
| 46 | AlignVLM: Bridging Vision and Language Latent Spaces for Multimodal Document Understanding Ahmed Masry et al. | 2025 | 3 |
| 47 | A Guide To Effectively Leveraging LLMs for Low-Resource Text Summarization: Data Augmentation and Semi-supervised Approaches Gaurav Sahu, Olga Vechtomova, Issam Laradji | 2025 | 3 |
| 48 | Change Is the Only Constant: Dynamic LLM Slicing based on Layer Redundancy Razvan-Gabriel Dumitru, Paul Ioan Clotan, Vikas Yadav et al. | 2024 | 3 |
| 49 | Optimizing Virtual Machines in Cloud Resources using Gaussian Median based Tunicate Swarm Optimization Pradeep Chintale, Arun Pandiyan Perumal, Rajesh Kumar et al. | 23 Aug 2024 | 3 |
| 50 | Arriba por la Vida Estudio: a randomized controlled trial promoting standing behavior to reduce sitting time among postmenopausal Latinas Gregory A. Talavera, Sheila F. Castañeda, Maria Lopez-Gurrola et al. · Journal of Behavioral Medicine | 9 May 2024 | 3 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for an institution when any of its authors gave it as an affiliation; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.