Valarie A. Zeithaml
Valarie A. Zeithaml publishes mostly in Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Service and Product Innovation and Digital Marketing and Social Media.
- World rank
- #73,593 of 1,633,909 ranked researchers
- Rank in United States
- #33,008 of 358,040
- Works
- 24
- Citations
- 6.2k
- Citations per work
- 257.0
What does Valarie A. Zeithaml research?
Shares of their own output, by the field each of their topics belongs to. The grey slice is everything not listed.
- 1Organizational Behavior and Human Resource Management25% of their works
- 2Marketing21% of their works
- 3Sociology and Political Science12% of their works
- 4Management Information Systems8% of their works
- 5Management of Technology and Innovation8% of their works
- 6Cognitive Neuroscience4% of their works
Research topics
Which keywords describe Valarie A. Zeithaml's research?
The keywords of their largest research topics: Customer Satisfaction, Service Quality, Co-Creation, Customer Experience, Service Innovation, Value Creation, Electronic Word-of-Mouth and Social Media.
- Performance Measurement
- Open Innovation
- Neural Mechanisms
- Digital Transformation
- Business Models
- Social Media
- Value Creation
- Customer Experience
- Service Quality
- Customer Satisfaction
- Co-Creation
- Service Innovation
- Electronic Word-of-Mouth
- Supply Chain Management
- Cognitive Control
- Lean Manufacturing
- Offshoring
- Outsourcing
- User-Centric Design
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.
All 19 words, with their numbers
- Customer Satisfaction61 topic
- Service Quality61 topic
- Co-Creation42 topics
- Customer Experience42 topics
- Service Innovation31 topic
- Value Creation31 topic
- Electronic Word-of-Mouth21 topic
- Social Media21 topic
- Supply Chain Management22 topics
- Business Models11 topic
- Cognitive Control11 topic
- Digital Transformation11 topic
- Lean Manufacturing11 topic
- Neural Mechanisms11 topic
- Offshoring11 topic
- Open Innovation11 topic
- Outsourcing11 topic
- Performance Measurement11 topic
- User-Centric Design11 topic
Where does Valarie A. Zeithaml work?
Valarie A. Zeithaml's main affiliation in the publication record is University of North Carolina at Chapel Hill, United States.
How many publications and citations does Valarie A. Zeithaml have?
Science Explorer counts 24 works and 6,169 citations for Valarie A. Zeithaml, ranking #73,593 of 1,633,909 researchers worldwide on the composite score.
Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
Papers, co-authors, who cited this work and researchers on the nearest topics are in the interactive view on the map. Is this your page? Request a correction or removal.