Expert finding and Q&A systems

Expert finding and Q&A systems is a research topic within Information Systems. Science Explorer counts 5.7k research works in it since 1968. 9.9% of them reached the world's top 10% most cited for their field and year.

This cluster of papers focuses on the identification and retrieval of experts within online communities, particularly in the context of question answering platforms and social media. It explores various aspects such as user motivations, answer quality, relevance criteria, and techniques for routing questions to appropriate answerers.

• Expert Finding
• Community Question Answering
• Social Media
• Knowledge Sharing
• Relevance Criteria
• User Motivations
• Answer Quality
• Question Routing
• Expertise Identification
• Information Seeker Satisfaction