Most cited papers in Information Architecture and Usability
What are the most cited papers in Information Architecture and Usability?
The most cited paper in Information Architecture and Usability is "Readings in Information Visualization: Using Vision to Think" (Stuart K. Card, Jock D. Mackinlay, Ben Shneiderman, 1999), with 3,971 citations. Next come "AIMQ: a methodology for information quality assessment" (1,620) and "The problem of information overload in business organisations: a review of the literature" (1,005).
Showing 50 of 99 papers. Every paper with more than 143 citations is listed.
| # | Paper | ||
|---|---|---|---|
| 1 | Readings in Information Visualization: Using Vision to Think Stuart K. Card, Jock D. Mackinlay, Ben Shneiderman | 1999 | 3,971 |
| 2 | AIMQ: a methodology for information quality assessment Yang W. Lee, Diane M. Strong, Beverly K. Kahn et al. · Information & Management | Dec 2002 | 1,620 |
| 3 | The problem of information overload in business organisations: a review of the literature Angela Edmunds, Anne E. Morris · International Journal of Information Management | Feb 2000 | 1,005 |
| 4 | The information system as a competitive weapon Blake Ives, Gerard P. Learmonth · Communications of the ACM | Dec 1984 | 911 |
| 5 | A BEHAVIOURAL APPROACH TO INFORMATION RETRIEVAL SYSTEM DESIGN David J. Ellis · Journal of Documentation | Mar 1989 | 899 |
| 6 | Research Methods for Human–Computer Interaction Randolph G. Bias · Journal of the American Society for Information Science and Technology | 29 Jul 2009 | 726 |
| 7 | Task complexity affects information seeking and use Katriina Byström · Information Processing & Management | Apr 1995 | 722 |
| 8 | The information visualizer, an information workspace Stuart K. Card, George G. Robertson, Jock D. Mackinlay | 1991 | 702 |
| 9 | Usability measurement and metrics: A consolidated model Ahmed Seffah, Mohammad Donyaee, Rex B. Kline et al. · Software Quality Journal | 12 May 2006 | 650 |
| 10 | Toward a Theory of Motivated Information Management Walid Adel Afifi, Judith L. Weiner · Communication Theory | May 2004 | 603 |
| 11 | The Eyes Have It: A Task by Data Type Taxonomy for Information Visualizations Ben Shneiderman · Elsevier eBooks | 2003 | 511 |
| 12 | Extracting usability information from user interface events David M. Hilbert, David Redmiles · ACM Computing Surveys | Dec 2000 | 477 |
| 13 | Measuring usability Jakob Nielsen, Jonathan L. Levy · Communications of the ACM | Apr 1994 | 463 |
| 14 | Usability measurement in context Nigel Bevan, Miles MacLeod · Behaviour and Information Technology | 1994 | 455 |
| 15 | Finding facts vs. browsing knowledge in hypertext systems Gary Marchionini, Ben Shneiderman · Computer | 1988 | 449 |
| 16 | Creating creativity Ben Shneiderman · ACM Transactions on Computer-Human Interaction | Mar 2000 | 431 |
| 17 | International standards for HCI and usability Nigel Bevan · International Journal of Human-Computer Studies | Oct 2001 | 429 |
| 18 | The knowledge pyramid: a critique of the DIKW hierarchy Martin H. Frické · Journal of Information Science | 23 Oct 2008 | 399 |
| 19 | Cases, Scripts, and Information-Seeking Strategies: On the Design of Interactive Information Retrieval Systems Nicholas J. Belkin · Expert Systems with Applications | 1995 | 354 |
| 20 | Lean information management: Understanding and eliminating waste Ben Hicks · International Journal of Information Management | 10 May 2007 | 353 |
| 21 | Hypermedia and cognition Manfred Thüring, Jörg Hannemann, Jörg M. Haake · Communications of the ACM | Aug 1995 | 351 |
| 22 | The structure of the information visualization design space Stuart K. Card, Jock D. Mackinlay | 23 Nov 2002 | 349 |
| 23 | DENIM James Wuh Lin, Mark Newman, Jason Hong et al. | Apr 2000 | 338 |
| 24 | Usability Ratings for Everyday Products Measured With the System Usability Scale Philip T. Kortum, Aaron W. Bangor · International Journal of Human-Computer Interaction | 2013 | 332 |
| 25 | Global corporate web sites: an empirical investigation of content and design Stephanie S. Robbins, Antonis C. Stylianou · Information & Management | 2 Dec 2002 | 304 |
| 26 | Constructing Common Information Spaces Liam J. Bannon, Susanne Bødker | 1997 | 304 |
| 27 | Da bibliometria à webometria: uma exploração conceitual dos mecanismos utilizados para medir o registro da informação e a difusão do conhecimento Nádia Vanti · Ciência da Informação | Aug 2002 | 298 |
| 28 | Mapping research specialties Steven A. Morris, Betsy Van der Veer Martens · Annual Review of Information Science and Technology | 2008 | 281 |
| 29 | PERCEIVED USEFULNESS OF INFORMATION: A PSYCHOMETRIC EXAMINATION* David F. Larcker, V. Parker Lessig · Decision Sciences | 1980 | 279 |
| 30 | The standard of user-centered design and the standard definition of usability Timo Jokela, Netta Iivari, Juha Matero et al. | 17 Aug 2003 | 277 |
| 31 | Functionality and usability Nancy C. Goodwin · Communications of the ACM | Mar 1987 | 277 |
| 32 | Users' criteria for relevance evaluation: A cross-situational comparison Carol L. Barry, Linda Schamber · Information Processing & Management | Mar 1998 | 276 |
| 33 | Web page design Kevin Larson, Mary P. Czerwinski | 1998 | 275 |
| 34 | An Indonesian adaptation of the System Usability Scale (SUS) Zahra Sharfina, Harry Budi Santoso | Oct 2016 | 268 |
| 35 | Criteria used by research and development engineers in the selection of an information source. Peter G. Gerstberger, Thomas J. Allen · Journal of Applied Psychology | 1968 | 267 |
| 36 | Usability testing of an academic library Web site: a case study Brenda L. Battleson, Austin Booth, Jane Weintrop · The Journal of Academic Librarianship | May 2001 | 267 |
| 37 | The many faces of accessibility: engineers' perception of information sources Raya Fidel, Maurice Green · Information Processing & Management | 7 Apr 2003 | 266 |
| 38 | Critical role of leadership in nurturing a knowledge-supporting culture Vincent Ribière, Aleša Saša Sitar · Knowledge Management Research & Practice | Jul 2003 | 265 |
| 39 | Usability Testing Essentials: Ready, Set...Test! Carol M. Barnum | 29 Oct 2010 | 261 |
| 40 | Mental Models, Visual Reasoning and Interaction in Information Visualization: A Top-down Perspective Zhicheng Liu, John Stasko · IEEE Transactions on Visualization and Computer Graphics | Nov 2010 | 257 |
| 41 | Information space: A framework for learning in organizations, institutions, and culture Linda deLeon · Journal of Policy Analysis and Management | 1997 | 252 |
| 42 | An Experimental Evaluation of Graphical and Color-Enhanced Information Presentation Izak Benbasat, Albert S. Dexter · Management Science | Nov 1985 | 249 |
| 43 | The information environments of organizations. George W. Huber, Richard L. Daft | 1987 | 248 |
| 44 | Perspectives on information overload David Bawden, Clive Holtham, Nigel Courtney · Aslib Journal of Information Management | Oct 1999 | 248 |
| 45 | What Drives Key Informant Accuracy? Christian Homburg, Martin Klarmann, Martin Reimann et al. · Journal of Marketing Research | 22 Jun 2012 | 244 |
| 46 | Citation analysis: A social and dynamic approach to knowledge organization Birger Hjørland · Information Processing & Management | 25 Jul 2013 | 244 |
| 47 | Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ).Example: Spanish Language Version Maria Rauschenberger, Martin Schrepp, Manuel Pérez Cota et al. · International Journal of Interactive Multimedia and Artificial Intelligence | Mar 2013 | 243 |
| 48 | Information visualization: design for interaction Julie Pignataro · Information Visualization | Apr 2008 | 241 |
| 49 | BRAQUE: Design of an interface to support user interaction in information retrieval Nicholas J. Belkin, Pier Giorgio Marchetti, Colleen Cool · Information Processing & Management | May 1993 | 238 |
| 50 | The emperor's old clothes C. A. R. Hoare · Communications of the ACM | Feb 1981 | 234 |
Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.