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Most cited papers in Persona Design and Applications

What are the most cited papers in Persona Design and Applications?

The most cited paper in Persona Design and Applications is "A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1" (Heinz Karl Klein, Michael David Myers, 1999), with 5,267 citations. Next come "Heuristic evaluation of user interfaces" (3,487) and "User experience - a research agenda" (2,995).

Showing 50 of 100 papers. Every paper with more than 256 citations is listed.

Most cited papers, sortable by citations and release date
#Paper
1 A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 Heinz Karl Klein, Michael David Myers · MIS Quarterly Mar 1999 5,267
2 Heuristic evaluation of user interfaces Jakob Nielsen, Rolf Molich Conference paper 1990 3,487
3 User experience - a research agenda Marc Hassenzahl, Noam Tractinsky · Behaviour and Information Technology 3 Jan 2006 2,995
4 Research through design as a method for interaction design research in HCI John L Zimmerman, Jodi Forlizzi, Shelley Evenson Conference paperOpen access 29 Apr 2007 2,291
5 Guidelines for Human-AI Interaction Saleema Amershi, Dan Weld, Mihaela Vorvoreanu et al. Conference paper 29 Apr 2019 2,244
6 User Centered System Design: New Perspectives on Human-Computer Interaction Nancy S. Anderson, Donald A. Norman, Stephen W. Draper · The American Journal of Psychology 1988 1,850
7 Experience prototyping Marion Buchenau, Jane Fulton Suri Conference paperOpen access Aug 2000 1,209
8 Defining gamification Kai Huotari, Juho Hamari Conference paper 3 Oct 2012 1,157
9 Experience-based design: from redesigning the system around the patient to co-designing services with the patient Paul Bate, Glenn Robert · BMJ Quality & Safety Open access Oct 2006 1,132
10 Understanding, scoping and defining user experience Effie Lai‐Chong Law, Virpi Roto, Marc Hassenzahl et al. Conference paper 4 Apr 2009 1,129
11 Feminist HCI Shaowen Bardzell Conference paper 10 Apr 2010 1,106
12 Contextmapping: experiences from practice Froukje Sleeswijk Visser, Pieter Jan Stappers, Remko van der Lugt et al. · CoDesign Apr 2005 1,018
13 A Persona-Based Neural Conversation Model Jiwei Li, Michel Galley, Chris Brockett et al. Conference paperOpen access 2016 926
14 Personas John Pruitt, Jonathan T. Grudin Conference paper 6 Jun 2003 914
15 A new sociotechnical model for studying health information technology in complex adaptive healthcare systems Dean F. Sittig, Hardeep Singh · BMJ Quality & Safety Open access Oct 2010 889
16 Usability engineering methods for software developers Andreas Holzinger · Communications of the ACM 2005 862
17 Implications for design Paul Dourish Conference paper 22 Apr 2006 839
18 Computing in Everyday Life: A Call for Research on Experiential Computing1 Youngjin Yoo · MIS Quarterly Jun 2010 814
19 The persona effect James C. Lester, Sharolyn A. Converse, Susan E. Kahler et al. Conference paper 27 Mar 1997 803
20 Key principles for user-centred systems design Jan Gulliksen, Bengt Göransson, Inger Boivie et al. · Behaviour and Information Technology Nov 2003 763
21 Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector Sara Donetto, Paola Pierri, Vicki Tsianakas et al. · The Design Journal Open access 17 Apr 2015 666
22 What Is Human Centred Design? Joseph Giacomin · The Design Journal 6 Oct 2014 661
23 How bodies matter Scott R. Klemmer, Björn Hartmann, Leila A. Takayama Conference paper 26 Jun 2006 642
24 Deconstructing Community-Based Collaborative Design Christina Harrington, Sheena Lewis Erete, Anne Marie Piper · Proceedings of the ACM on Human-Computer Interaction Open access 7 Nov 2019 596
25 User experience evaluation methods Arnold P. O. S. Vermeeren, Effie Lai‐Chong Law, Virpi Roto et al. Conference paper 16 Oct 2010 595
26 User-Centered Design and Interactive Health Technologies for Patients Annette De Vito Dabbs, Brad A. Myers, KENNETH R. MC CURRY et al. · CIN Computers Informatics Nursing Open access May 2009 585
27 Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces Clayton Lewis, Peter G. Polson, Cathleen Wharton et al. Conference paper 1990 561
28 User experience over time Evangelos Karapanos, John L Zimmerman, Jodi Forlizzi et al. Conference paper 4 Apr 2009 559
29 Entanglement HCI The Next Wave? Christopher Frauenberger · ACM Transactions on Computer-Human Interaction 19 Nov 2019 537
30 Personas and user-centered design: How can personas benefit product design processes? Tomasz Miaskiewicz, Kenneth A. Kozar · Design Studies 9 May 2011 537
31 What literature review is not: diversity, boundaries and recommendations Frantz Rowe · European Journal of Information Systems Open access May 2014 537
32 Strong concepts Kristina Höök, Jonas Löwgren · ACM Transactions on Computer-Human Interaction Oct 2012 529
33 How HCI interprets the probes Kirsten Boehner, Janet Vertesi, Phoebe Sengers et al. Conference paper 29 Apr 2007 522
34 Service robots in the domestic environment Jodi Forlizzi, Carl Francis DiSalvo Conference paper 2 Mar 2006 517
35 Towards a feminist HCI methodology Shaowen Bardzell, Jeffrey Bardzell Conference paper 7 May 2011 503
36 Rapid ethnography David R. Millen Conference paperOpen access Aug 2000 500
37 An analysis and critique of Research through Design John L Zimmerman, Erik Stolterman, Jodi Forlizzi Conference paper 16 Aug 2010 490
38 What is "critical" about critical design? Jeffrey Bardzell, Shaowen Bardzell Conference paper 27 Apr 2013 487
39 Design-oriented human-computer interaction Daniel Fällman Conference paper 5 Apr 2003 485
40 The state of user-centered design practice Ji‐Ye Mao, Karel Vredenburg, Paul W. Smith et al. · Communications of the ACM Mar 2005 478
41 Empathy and experience in HCI Peter R. Wright, John McCarthy Conference paper 6 Apr 2008 466
42 Personas, Participatory Design and Product Development: An Infrastructure for Engagement Jonathan T. Grudin, John Pruitt 2002 463
43 The digital phenotype Sachin H. Jain, Brian W. Powers, Jared B. Hawkins et al. · Nature Biotechnology May 2015 458
44 The automatic production of space Nigel J. Thrift, Shaun French · Transactions of the Institute of British Geographers Sep 2002 457
45 User profiles and personas in the design and development of consumer health technologies Cynthia LeRouge, Jiao Ma, Sweta Sneha et al. · International Journal of Medical Informatics 15 Apr 2011 442
46 The drift table William W. Gaver, John Bowers, Andrew Boucher et al. Conference paper 24 Apr 2004 436
47 Theory construction in design research: criteria: approaches, and methods Ken Friedman · Design Studies Open access 22 Sep 2003 432
48 Design science research in Europe Robert Winter · European Journal of Information Systems Oct 2008 413
49 Techniques for requirements elicitation Joseph A. Goguen, Charlotte Linde Conference paper 30 Dec 2002 411
50 A user-centered framework for redesigning health care interfaces Constance Johnson, Todd R. Johnson, Jiajie Zhang · Journal of Biomedical Informatics Open access 15 Dec 2004 400

Citations are OpenAlex's own counts, from its 2026-09-23 snapshot, so the ranking can differ from Google Scholar or Web of Science. A paper is listed for a field when OpenAlex files it under one of the field's topics; retracted papers and papers whose citation count cannot be traced to citing works are left out, and a preprint and the article it became are shown once. Release dates are OpenAlex's: where a source gave only a month or a year, that is what is shown. How the lists are chosen.