Chihyung “Michael” Ok
Chihyung “Michael” Ok publishes mostly in Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing, on topics such as Customer Service Quality and Loyalty, Consumer Behavior in Brand Consumption and Identification and Digital Marketing and Social Media.
- World rank
- #47,091 of 7,710,434 ranked researchers
- Rank in United States
- #18,159 of 1,627,098
- Works
- 61
- Citations
- 3.6k
- Citations per work
- 58.5
What does Chihyung “Michael” Ok research?
Chihyung “Michael” Ok's work is mostly in Business, Management and Accounting (51%), Social Sciences (24%), Decision Sciences (3%).
Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.
The fields and subfields, with their numbers
- Social Sciences5081.5%
- Business, Management and Accounting3151.4%
- Social Sciences1524.3%
- Decision Sciences22.9%
- Psychology22.9%
- Everything else1118.5%
- 1Organizational Behavior and Human Resource Management29% of their works
- 2Sociology and Political Science24% of their works
- 3Marketing20% of their works
- 4Information Systems and Management3% of their works
- 5Social Psychology3% of their works
- 6Strategy and Management2% of their works
Research topics
- Customer Service Quality and Loyalty
- Consumer Behavior in Brand Consumption and Identification
- Digital Marketing and Social Media
- Consumer Retail Behavior Studies
- Job Satisfaction and Organizational Behavior
- Diverse Aspects of Tourism Research
- Emotional Labor in Professions
- Technology Adoption and User Behaviour
Which keywords describe Chihyung “Michael” Ok's research?
The keywords of their largest research topics: Customer Satisfaction, Service Quality, Job Satisfaction, Brand Trust, Consumer Behavior, Electronic Word-of-Mouth, Social Media and Customer Experience.
- Information Systems
- Emotional Regulation
- Destination Image
- Organizational Behavior
- Customer Experience
- Electronic Word-of-Mouth
- Brand Trust
- Service Quality
- Customer Satisfaction
- Job Satisfaction
- Consumer Behavior
- Social Media
- Multichannel Retailing
- Work Engagement
- Tourist Satisfaction
- Workplace Stress
- Technology Acceptance Model
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most. The words come from the keyword list OpenAlex gives each topic, not from the text of the papers, so a word can appear that none of the papers uses.
All 17 words, with their numbers
- Customer Satisfaction351 topic
- Service Quality351 topic
- Job Satisfaction202 topics
- Brand Trust141 topic
- Consumer Behavior141 topic
- Electronic Word-of-Mouth141 topic
- Social Media141 topic
- Customer Experience131 topic
- Multichannel Retailing131 topic
- Organizational Behavior131 topic
- Work Engagement131 topic
- Destination Image91 topic
- Tourist Satisfaction91 topic
- Emotional Regulation71 topic
- Workplace Stress71 topic
- Information Systems51 topic
- Technology Acceptance Model51 topic
Where does Chihyung “Michael” Ok work?
Chihyung “Michael” Ok's main affiliation in the publication record is Temple University, United States.
How many publications and citations does Chihyung “Michael” Ok have?
OpenAlex counts 61 works and 3,568 citations for Chihyung “Michael” Ok, an h-index of 33, ranking #47,091 of 7,710,434 researchers worldwide on the quality score.
Ranked on field-normalised citation excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
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