Christian Grönroos
Christian Grönroos publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Service and Product Innovation and Digital Marketing and Social Media.
- World rank
- #47,557 of 1,633,909 ranked researchers
- Rank in Finland
- #239 of 8,199
- Works
- 29
- Citations
- 1.3k
- Citations per work
- 46.3
What does Christian Grönroos research?
Shares of their own output, by the field each of their topics belongs to. The grey slice is everything not listed.
- 1Marketing31% of their works
- 2Organizational Behavior and Human Resource Management29% of their works
- 3Sociology and Political Science13% of their works
- 4Management Information Systems9% of their works
- 5Strategy and Management7% of their works
- 6Management of Technology and Innovation4% of their works
Research topics
- Customer Service Quality and Loyalty
- Service and Product Innovation
- Digital Marketing and Social Media
- Consumer Behavior in Brand Consumption and Identification
- Quality and Supply Management
- Flexible and Reconfigurable Manufacturing Systems
- Language, Discourse, Communication Strategies
- Accounting and Organizational Management
Which keywords describe Christian Grönroos's research?
The keywords of their largest research topics: Customer Satisfaction, Service Quality, Co-Creation, Value Creation, Electronic Word-of-Mouth, Social Media, Brand Trust and Consumer Behavior.
- Reconfigurable Manufacturing Systems
- Interactional Linguistics
- Conversation Analysis
- Lean Manufacturing
- Consumer Behavior
- Social Media
- Value Creation
- Service Quality
- Customer Satisfaction
- Co-Creation
- Electronic Word-of-Mouth
- Brand Trust
- Performance Measurement
- Supply Chain Management
- Flexible Automation
- Management Control Systems
- Strategic Management
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.
All 17 words, with their numbers
- Customer Satisfaction131 topic
- Service Quality131 topic
- Co-Creation81 topic
- Value Creation81 topic
- Electronic Word-of-Mouth51 topic
- Social Media51 topic
- Brand Trust41 topic
- Consumer Behavior41 topic
- Performance Measurement42 topics
- Lean Manufacturing31 topic
- Supply Chain Management31 topic
- Conversation Analysis11 topic
- Flexible Automation11 topic
- Interactional Linguistics11 topic
- Management Control Systems11 topic
- Reconfigurable Manufacturing Systems11 topic
- Strategic Management11 topic
Where does Christian Grönroos work?
Christian Grönroos's main affiliation in the publication record is Hanken School of Economics, Finland.
How many publications and citations does Christian Grönroos have?
Science Explorer counts 29 works and 1,342 citations for Christian Grönroos, ranking #47,557 of 1,633,909 researchers worldwide on the composite score.
Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
Papers, co-authors, who cited this work and researchers on the nearest topics are in the interactive view on the map. Is this your page? Request a correction or removal.