Jochen Wirtz
Jochen Wirtz publishes mostly in Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing, on topics such as Customer Service Quality and Loyalty, Business Strategy and Innovation and Digital Marketing and Social Media.
- World rank
- #37,024 of 1,633,909 ranked researchers
- Rank in Singapore
- #125 of 5,048
- Works
- 60
- Citations
- 454
- Citations per work
- 7.6
What does Jochen Wirtz research?
Shares of their own output, by the field each of their topics belongs to. The grey slice is everything not listed.
- 1Sociology and Political Science20% of their works
- 2Organizational Behavior and Human Resource Management16% of their works
- 3Marketing14% of their works
- 4Strategy and Management12% of their works
- 5Management Information Systems7% of their works
- 6Management Science and Operations Research5% of their works
Research topics
Which keywords describe Jochen Wirtz's research?
The keywords of their largest research topics: Customer Experience, Customer Satisfaction, Service Quality, Value Creation, Business Networks, Coopetition, Electronic Word-of-Mouth and Social Media.
- Supply Chain Management
- Service Innovation
- Lean Manufacturing
- Consumer Behavior
- Brand Trust
- Social Media
- Coopetition
- Value Creation
- Customer Satisfaction
- Customer Experience
- Service Quality
- Business Networks
- Electronic Word-of-Mouth
- Artificial Intelligence
- Co-Creation
- Impulse Buying
- Multichannel Retailing
- Service Robots
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.
All 18 words, with their numbers
- Customer Experience63 topics
- Customer Satisfaction61 topic
- Service Quality61 topic
- Value Creation52 topics
- Business Networks31 topic
- Coopetition31 topic
- Electronic Word-of-Mouth31 topic
- Social Media31 topic
- Artificial Intelligence21 topic
- Brand Trust21 topic
- Co-Creation21 topic
- Consumer Behavior21 topic
- Impulse Buying21 topic
- Lean Manufacturing21 topic
- Multichannel Retailing21 topic
- Service Innovation21 topic
- Service Robots21 topic
- Supply Chain Management21 topic
Where does Jochen Wirtz work?
Jochen Wirtz's main affiliation in the publication record is National University of Singapore, Singapore.
How many publications and citations does Jochen Wirtz have?
Science Explorer counts 60 works and 454 citations for Jochen Wirtz, ranking #37,024 of 1,633,909 researchers worldwide on the composite score.
Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
Papers, co-authors, who cited this work and researchers on the nearest topics are in the interactive view on the map. Is this your page? Request a correction or removal.