Science Explorer Back to mapMap
Discussion
Researcher · National University of Singapore · Singapore

Jochen Wirtz

Jochen Wirtz publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Service and Product Innovation and Consumer Retail Behavior Studies.

ORCID 0000-0002-6297-4498 OpenAlex
World rank
#7,591
of 7,710,434 ranked researchers
Rank in Singapore
#52
of 23,642
Works
362
Citations
28k
Citations per work
76.4
h-index
73
i10-index 159Top 0.1% in Marketing
Jochen Wirtz

What does Jochen Wirtz research?

Jochen Wirtz's work is mostly in Business, Management and Accounting (52%), Social Sciences (11%), Computer Science (6%).

Social Sciences: 226 works · 62.5% of their workBusiness, Management and Accounting: 187 works · 51.6% of their workMarketing: 84 works · 23.3% of their workOrganizational Behavior and Human Resource Management: 54 works · 14.8% of their workStrategy and Management: 32 works · 8.9% of their workManagement Information Systems: 17 works · 4.6% of their workSocial Sciences: 39 works · 10.9% of their workSociology and Political Science: 39 works · 10.9% of their workEverything else: 114 works · 31.4% of their workPhysical Sciences: 22 works · 6.1% of their workComputer Science: 22 works · 6.1% of their workArtificial Intelligence: 22 works · 6.1% of their workTHEIR WORKJochen Wirtz362works
Physical Sciences6%Social Sciences62%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting18751.6%
    2. Social Sciences3910.9%
  2. Everything else11431.4%
    1. Computer Science226.1%
  1. 1Marketing23% of their works
  2. 2Organizational Behavior and Human Resource Management15% of their works
  3. 3Sociology and Political Science11% of their works
  4. 4Strategy and Management9% of their works
  5. 5Artificial Intelligence6% of their works
  6. 6Management Information Systems5% of their works

Research topics

Which keywords describe Jochen Wirtz's research?

The keywords of their largest research topics: Customer Experience, Customer Satisfaction, Service Quality, Consumer Behavior, Co-Creation, Value Creation, Impulse Buying and Multichannel Retailing.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.

All 18 words, with their numbers
  1. Customer Experience1413 topics
  2. Customer Satisfaction1071 topic
  3. Service Quality1071 topic
  4. Consumer Behavior833 topics
  5. Co-Creation531 topic
  6. Value Creation531 topic
  7. Impulse Buying451 topic
  8. Multichannel Retailing451 topic
  9. Electronic Word-of-Mouth441 topic
  10. Social Media441 topic
  11. Artificial Intelligence431 topic
  12. Brand Equity431 topic
  13. Brand Trust431 topic
  14. Service Robots431 topic
  15. Collaborative Consumption241 topic
  16. Sharing Economy241 topic
  17. Marketing Strategies161 topic
  18. Retail Economics161 topic

Where does Jochen Wirtz work?

Jochen Wirtz's main affiliation in the publication record is National University of Singapore, Singapore.

How many publications and citations does Jochen Wirtz have?

OpenAlex counts 362 works and 27,658 citations for Jochen Wirtz, an h-index of 73, ranking #7,591 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

Discussion

Ask a question or share a note about Jochen Wirtz. Posts are plain text and can be reported.