Kristina Heinonen
Kristina Heinonen publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, on topics such as Service and Product Innovation, Customer Service Quality and Loyalty and Technology Adoption and User Behaviour.
- World rank
- #685,487 of 1,633,909 ranked researchers
- Rank in Finland
- #4,155 of 8,199
- Works
- 22
- Citations
- 121
- Citations per work
- 5.5
What does Kristina Heinonen research?
Shares of their own output, by the field each of their topics belongs to. The grey slice is everything not listed.
- 1Marketing36% of their works
- 2Organizational Behavior and Human Resource Management21% of their works
- 3Information Systems and Management9% of their works
- 4Sociology and Political Science9% of their works
- 5Strategy and Management9% of their works
- 6Management of Technology and Innovation6% of their works
Research topics
Which keywords describe Kristina Heinonen's research?
The keywords of their largest research topics: Co-Creation, Customer Experience, Service Innovation, Value Creation, Customer Satisfaction, Service Quality, Electronic Word-of-Mouth and Information Systems.
- Telecommunications
- Impulse Buying
- User-Centric Design
- Platform Competition
- Technology Acceptance Model
- Information Systems
- Service Quality
- Value Creation
- Customer Experience
- Co-Creation
- Service Innovation
- Customer Satisfaction
- Electronic Word-of-Mouth
- Social Media
- Open Innovation
- Two-Sided Markets
- Economic Development
- Multichannel Retailing
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.
All 18 words, with their numbers
- Co-Creation112 topics
- Customer Experience102 topics
- Service Innovation91 topic
- Value Creation91 topic
- Customer Satisfaction71 topic
- Service Quality71 topic
- Electronic Word-of-Mouth31 topic
- Information Systems31 topic
- Social Media31 topic
- Technology Acceptance Model31 topic
- Open Innovation21 topic
- Platform Competition21 topic
- Two-Sided Markets21 topic
- User-Centric Design21 topic
- Economic Development11 topic
- Impulse Buying11 topic
- Multichannel Retailing11 topic
- Telecommunications11 topic
Where does Kristina Heinonen work?
Kristina Heinonen's main affiliation in the publication record is Hanken School of Economics, Finland.
How many publications and citations does Kristina Heinonen have?
Science Explorer counts 22 works and 121 citations for Kristina Heinonen, ranking #685,487 of 1,633,909 researchers worldwide on the composite score.
Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
Papers, co-authors, who cited this work and researchers on the nearest topics are in the interactive view on the map. Is this your page? Request a correction or removal.