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Researcher · University of Miami · United States

Anitha Parasuraman

Anitha Parasuraman publishes mostly in Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Consumer Retail Behavior Studies and Technology Adoption and User Behaviour.

OpenAlex
World rank
#10,243
of 7,710,434 ranked researchers
Rank in United States
#3,525
of 1,627,098
Works
182
Citations
121k
Citations per work
662.9
h-index
77
i10-index 126Top 0.2% in Organizational Behavior and Human Resource Management
Anitha Parasuraman

What does Anitha Parasuraman research?

Anitha Parasuraman's work is mostly in Business, Management and Accounting (60%), Social Sciences (9%), Decision Sciences (7%).

Social Sciences: 139 works · 76.1% of their workBusiness, Management and Accounting: 110 works · 60.3% of their workOrganizational Behavior and Human Resource Management: 50 works · 27.6% of their workMarketing: 38 works · 21.0% of their workManagement Information Systems: 11 works · 6.3% of their workStrategy and Management: 10 works · 5.4% of their workSocial Sciences: 16 works · 9.0% of their workSociology and Political Science: 16 works · 9.0% of their workDecision Sciences: 12 works · 6.8% of their workInformation Systems and Management: 12 works · 6.8% of their workEverything else: 43 works · 23.9% of their workTHEIR WORKAnithaParasuraman182works
Social Sciences76%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting11060.3%
    2. Social Sciences169.0%
    3. Decision Sciences126.8%
  2. Everything else4323.9%
  1. 1Organizational Behavior and Human Resource Management28% of their works
  2. 2Marketing21% of their works
  3. 3Sociology and Political Science9% of their works
  4. 4Information Systems and Management7% of their works
  5. 5Management Information Systems6% of their works
  6. 6Strategy and Management5% of their works

Research topics

Which keywords describe Anitha Parasuraman's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, Customer Experience, Impulse Buying, Multichannel Retailing, Electronic Word-of-Mouth, Information Systems and Social Media.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.

All 17 words, with their numbers
  1. Customer Satisfaction901 topic
  2. Service Quality901 topic
  3. Customer Experience532 topics
  4. Impulse Buying281 topic
  5. Multichannel Retailing281 topic
  6. Electronic Word-of-Mouth271 topic
  7. Information Systems271 topic
  8. Social Media271 topic
  9. Technology Acceptance Model271 topic
  10. Co-Creation251 topic
  11. Value Creation251 topic
  12. Brand Trust161 topic
  13. Consumer Behavior161 topic
  14. Organizational Behavior161 topic
  15. Work Engagement161 topic
  16. Lean Manufacturing131 topic
  17. Supply Chain Management131 topic

Where does Anitha Parasuraman work?

Anitha Parasuraman's main affiliation in the publication record is University of Miami, United States.

How many publications and citations does Anitha Parasuraman have?

OpenAlex counts 182 works and 120,650 citations for Anitha Parasuraman, an h-index of 77, ranking #10,243 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

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