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Researcher · Radford University · United States

Carol C. Bienstock

Carol C. Bienstock publishes mostly in Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, on topics such as Customer Service Quality and Loyalty, Technology Adoption and User Behaviour and Consumer Retail Behavior Studies.

ORCID 0000-0002-9132-075X OpenAlex
World rank
#275,632
of 7,710,434 ranked researchers
Rank in United States
#100,633
of 1,627,098
Works
46
Citations
4k
Citations per work
86.4
h-index
22
i10-index 29Top 10% in Organizational Behavior and Human Resource Management
Carol C. Bienstock

What does Carol C. Bienstock research?

Carol C. Bienstock's work is mostly in Business, Management and Accounting (64%), Decision Sciences (13%), Social Sciences (3%).

Social Sciences: 37 works · 80.7% of their workBusiness, Management and Accounting: 29 works · 64.1% of their workOrganizational Behavior and Human Resource Management: 10 works · 22.5% of their workMarketing: 10 works · 20.8% of their workManagement Information Systems: 5 works · 10.8% of their workStrategy and Management: 5 works · 10.0% of their workDecision Sciences: 6 works · 13.3% of their workInformation Systems and Management: 6 works · 13.3% of their workSocial Sciences: 2 works · 3.3% of their workSociology and Political Science: 2 works · 3.3% of their workEverything else: 9 works · 19.3% of their workTHEIR WORKCarol C.Bienstock46works
Social Sciences81%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting2964.1%
    2. Decision Sciences613.3%
    3. Social Sciences23.3%
  2. Everything else919.3%
  1. 1Organizational Behavior and Human Resource Management22% of their works
  2. 2Marketing21% of their works
  3. 3Information Systems and Management13% of their works
  4. 4Management Information Systems11% of their works
  5. 5Strategy and Management10% of their works
  6. 6Sociology and Political Science3% of their works

Research topics

Which keywords describe Carol C. Bienstock's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, E-commerce, Customer Experience, Information Systems, Technology Acceptance Model, Impulse Buying and Multichannel Retailing.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most. The words come from the keyword list OpenAlex gives each topic, not from the text of the papers, so a word can appear that none of the papers uses.

All 18 words, with their numbers
  1. Customer Satisfaction241 topic
  2. Service Quality241 topic
  3. E-commerce172 topics
  4. Customer Experience152 topics
  5. Information Systems141 topic
  6. Technology Acceptance Model141 topic
  7. Impulse Buying101 topic
  8. Multichannel Retailing101 topic
  9. Co-Creation51 topic
  10. Value Creation51 topic
  11. Circular Economy41 topic
  12. Electronic Word-of-Mouth41 topic
  13. Lean Manufacturing41 topic
  14. Social Media41 topic
  15. Supply Chain Management41 topic
  16. Sustainable Supply Chain Management41 topic
  17. City Logistics31 topic
  18. Last Mile Delivery31 topic

Where does Carol C. Bienstock work?

Carol C. Bienstock's main affiliation in the publication record is Radford University, United States.

How many publications and citations does Carol C. Bienstock have?

OpenAlex counts 46 works and 3,975 citations for Carol C. Bienstock, an h-index of 22, ranking #275,632 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised citation excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

Discussion

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