Francis Buttle
Francis Buttle publishes mostly in Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Digital Marketing and Social Media and Customer churn and segmentation.
- World rank
- #136,795 of 1,633,909 ranked researchers
- Rank in Australia
- #3,906 of 35,497
- Works
- 53
- Citations
- 317
- Citations per work
- 6.0
What does Francis Buttle research?
Shares of their own output, by the field each of their topics belongs to. The grey slice is everything not listed.
- 1Organizational Behavior and Human Resource Management22% of their works
- 2Marketing21% of their works
- 3Sociology and Political Science12% of their works
- 4Management Information Systems10% of their works
- 5Strategy and Management6% of their works
- 6Public Health, Environmental and Occupational Health4% of their works
Research topics
Which keywords describe Francis Buttle's research?
The keywords of their largest research topics: Customer Satisfaction, Service Quality, Electronic Word-of-Mouth, Social Media, Churn Prediction, Customer Equity, Analytics and Big Data.
- Technology Acceptance Model
- Information Systems
- Global Collaboration
- Consumer Behavior
- Big Data
- Customer Equity
- Social Media
- Service Quality
- Customer Satisfaction
- Electronic Word-of-Mouth
- Churn Prediction
- Analytics
- Brand Trust
- Customer Experience
- Health Biotechnology
- Multichannel Retailing
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.
All 16 words, with their numbers
- Customer Satisfaction141 topic
- Service Quality141 topic
- Electronic Word-of-Mouth61 topic
- Social Media61 topic
- Churn Prediction41 topic
- Customer Equity41 topic
- Analytics31 topic
- Big Data31 topic
- Brand Trust31 topic
- Consumer Behavior31 topic
- Customer Experience31 topic
- Global Collaboration31 topic
- Health Biotechnology31 topic
- Information Systems31 topic
- Multichannel Retailing31 topic
- Technology Acceptance Model31 topic
Where does Francis Buttle work?
Francis Buttle's main affiliation in the publication record is Macquarie University, Australia.
How many publications and citations does Francis Buttle have?
Science Explorer counts 53 works and 317 citations for Francis Buttle, ranking #136,795 of 1,633,909 researchers worldwide on the composite score.
Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
Papers, co-authors, who cited this work and researchers on the nearest topics are in the interactive view on the map. Is this your page? Request a correction or removal.