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Researcher · ICFAI Foundation for Higher Education · India

Shiv Ratan Agrawal

Shiv Ratan Agrawal publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, on topics such as Customer Service Quality and Loyalty, Consumer Retail Behavior Studies and Technology Adoption and User Behaviour.

ORCID 0000-0002-8170-3976 OpenAlex
World rank
#1,905,536
of 7,710,434 ranked researchers
Rank in India
#32,381
of 280,097
Works
29
Citations
447
Citations per work
15.4
h-index
11
i10-index 13Top 36% in Marketing
Shiv Ratan Agrawal

What does Shiv Ratan Agrawal research?

Shiv Ratan Agrawal's work is mostly in Business, Management and Accounting (47%), Decision Sciences (17%), Social Sciences (17%).

Social Sciences: 23 works · 80.8% of their workBusiness, Management and Accounting: 14 works · 47.4% of their workMarketing: 8 works · 26.9% of their workOrganizational Behavior and Human Resource Management: 6 works · 20.5% of their workDecision Sciences: 5 works · 16.7% of their workInformation Systems and Management: 5 works · 16.7% of their workSocial Sciences: 5 works · 16.7% of their workSociology and Political Science: 5 works · 16.7% of their workEverything else: 3 works · 11.5% of their workPhysical Sciences: 1 works · 5.1% of their workEnvironmental Science: 1 works · 5.1% of their workIndustrial and Manufacturing Engineering: 1 works · 5.1% of their workHealth Sciences: 1 works · 2.6% of their workMedicine: 1 works · 2.6% of their workPublic Health, Environmental and Occupational Health: 1 works · 2.6% of their workTHEIR WORKShiv RatanAgrawal29works
Physical Sciences5%Health Sciences3%Social Sciences81%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting1447.4%
    2. Decision Sciences516.7%
    3. Social Sciences516.7%
  2. Everything else311.5%
    1. Environmental Science15.1%
    1. Medicine12.6%
  1. 1Marketing27% of their works
  2. 2Organizational Behavior and Human Resource Management20% of their works
  3. 3Information Systems and Management17% of their works
  4. 4Sociology and Political Science17% of their works
  5. 5Industrial and Manufacturing Engineering5% of their works
  6. 6Public Health, Environmental and Occupational Health3% of their works

Research topics

Which keywords describe Shiv Ratan Agrawal's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, Customer Experience, Multichannel Retailing, Information Systems, Technology Acceptance Model, Electronic Word-of-Mouth and Social Media.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.

All 19 words, with their numbers
  1. Customer Satisfaction161 topic
  2. Service Quality161 topic
  3. Customer Experience141 topic
  4. Multichannel Retailing141 topic
  5. Information Systems131 topic
  6. Technology Acceptance Model131 topic
  7. Electronic Word-of-Mouth111 topic
  8. Social Media111 topic
  9. Brand Trust41 topic
  10. Consumer Behavior41 topic
  11. Recycling42 topics
  12. Sustainability42 topics
  13. Waste Management42 topics
  14. Developing Countries21 topic
  15. E-Waste21 topic
  16. Environmental Impacts21 topic
  17. Municipal Solid Waste21 topic
  18. Smart Cities21 topic
  19. Urban Innovation21 topic

Where does Shiv Ratan Agrawal work?

Shiv Ratan Agrawal's main affiliation in the publication record is ICFAI Foundation for Higher Education, India.

How many publications and citations does Shiv Ratan Agrawal have?

OpenAlex counts 29 works and 447 citations for Shiv Ratan Agrawal, an h-index of 11, ranking #1,905,536 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

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