Wolfgang Ulaga
Wolfgang Ulaga publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Strategy and Management, on topics such as Customer Service Quality and Loyalty, Service and Product Innovation and Consumer Retail Behavior Studies.
- World rank
- #70,297 of 7,710,434 ranked researchers
- Rank in Germany
- #3,906 of 364,343
- Works
- 99
- Citations
- 11k
- Citations per work
- 107.6
What does Wolfgang Ulaga research?
Wolfgang Ulaga's work is mostly in Business, Management and Accounting (80%), Social Sciences (5%), Economics, Econometrics and Finance (2%).
Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.
The fields and subfields, with their numbers
- Social Sciences8787.8%
- Everything else1212.2%
- 1Marketing34% of their works
- 2Organizational Behavior and Human Resource Management27% of their works
- 3Strategy and Management12% of their works
- 4Management Information Systems8% of their works
- 5Sociology and Political Science5% of their works
- 6Economics and Econometrics2% of their works
Research topics
Which keywords describe Wolfgang Ulaga's research?
The keywords of their largest research topics: Customer Satisfaction, Service Quality, Customer Experience, Co-Creation, Value Creation, Impulse Buying, Multichannel Retailing and Brand Trust.
- Offshoring
- Electronic Word-of-Mouth
- Lean Manufacturing
- Dynamic Capabilities
- Strategic Alliances
- Brand Trust
- Impulse Buying
- Co-Creation
- Service Quality
- Customer Satisfaction
- Customer Experience
- Value Creation
- Multichannel Retailing
- Consumer Behavior
- Supply Chain Management
- Knowledge Transfer
- Performance Measurement
- Social Media
- Outsourcing
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most. The words come from the keyword list OpenAlex gives each topic, not from the text of the papers, so a word can appear that none of the papers uses.
All 19 words, with their numbers
- Customer Satisfaction651 topic
- Service Quality651 topic
- Customer Experience562 topics
- Co-Creation311 topic
- Value Creation311 topic
- Impulse Buying251 topic
- Multichannel Retailing251 topic
- Brand Trust181 topic
- Consumer Behavior181 topic
- Strategic Alliances162 topics
- Supply Chain Management162 topics
- Dynamic Capabilities101 topic
- Knowledge Transfer101 topic
- Lean Manufacturing101 topic
- Performance Measurement101 topic
- Electronic Word-of-Mouth71 topic
- Social Media71 topic
- Offshoring61 topic
- Outsourcing61 topic
Where does Wolfgang Ulaga work?
Wolfgang Ulaga's main affiliation in the publication record is Paderborn University, Germany.
How many publications and citations does Wolfgang Ulaga have?
OpenAlex counts 99 works and 10,651 citations for Wolfgang Ulaga, an h-index of 36, ranking #70,297 of 7,710,434 researchers worldwide on the quality score.
Ranked on field-normalised citation excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.
Discussion
Ask a question or share a note about Wolfgang Ulaga. Keep it to the research: no personal attacks, advertising or links. Any reader can report a post, which collapses it for everyone until it is opened.