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Researcher · Verizon (United States) · United States

James Howard Drew

James Howard Drew publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Management Information Systems, on topics such as Customer Service Quality and Loyalty, Consumer Retail Behavior Studies and Customer churn and segmentation.

OpenAlex
World rank
#1,581,979
of 7,710,434 ranked researchers
Rank in United States
#492,860
of 1,627,098
Works
30
Citations
5.4k
Citations per work
179.8
h-index
11
i10-index 11Top 36% in Marketing
James Howard Drew

What does James Howard Drew research?

James Howard Drew's work is mostly in Business, Management and Accounting (55%), Mathematics (9%), Computer Science (7%).

Social Sciences: 18 works · 60.6% of their workBusiness, Management and Accounting: 16 works · 55.0% of their workMarketing: 8 works · 26.8% of their workOrganizational Behavior and Human Resource Management: 6 works · 19.7% of their workManagement Information Systems: 3 works · 8.5% of their workSocial Sciences: 2 works · 5.6% of their workSociology and Political Science: 2 works · 5.6% of their workEverything else: 7 works · 23.9% of their workPhysical Sciences: 5 works · 15.5% of their workMathematics: 3 works · 8.5% of their workStatistics and Probability: 3 works · 8.5% of their workComputer Science: 2 works · 7.0% of their workInformation Systems: 2 works · 7.0% of their workTHEIR WORKJames Howard Drew30works
Physical Sciences16%Social Sciences61%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting1655.0%
    2. Social Sciences25.6%
  2. Everything else723.9%
    1. Mathematics38.5%
    2. Computer Science27.0%
  1. 1Marketing27% of their works
  2. 2Organizational Behavior and Human Resource Management20% of their works
  3. 3Management Information Systems8% of their works
  4. 4Statistics and Probability8% of their works
  5. 5Information Systems7% of their works
  6. 6Sociology and Political Science6% of their works

Research topics

Which keywords describe James Howard Drew's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, Data Mining, Machine Learning, Customer Experience, E-commerce, Multichannel Retailing and Churn Prediction.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most. The words come from the keyword list OpenAlex gives each topic, not from the text of the papers, so a word can appear that none of the papers uses.

All 19 words, with their numbers
  1. Customer Satisfaction141 topic
  2. Service Quality141 topic
  3. Data Mining102 topics
  4. Machine Learning102 topics
  5. Customer Experience71 topic
  6. E-commerce72 topics
  7. Multichannel Retailing71 topic
  8. Churn Prediction61 topic
  9. Customer Equity61 topic
  10. Analytics41 topic
  11. Association Rules41 topic
  12. Big Data41 topic
  13. Frequent Patterns41 topic
  14. Marketing Strategies41 topic
  15. Retail Economics41 topic
  16. Information Systems31 topic
  17. Technology Acceptance Model31 topic
  18. Multicollinearity21 topic
  19. Regression Analysis21 topic

Where does James Howard Drew work?

James Howard Drew's main affiliation in the publication record is Verizon (United States), United States.

How many publications and citations does James Howard Drew have?

OpenAlex counts 30 works and 5,395 citations for James Howard Drew, an h-index of 11, ranking #1,581,979 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised citation excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

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