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Researcher · University of Twente · Netherlands

Jörg Henseler

Jörg Henseler publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Strategy and Management, on topics such as Customer Service Quality and Loyalty, Consumer Behavior in Brand Consumption and Identification and Digital Marketing and Social Media.

ORCID 0000-0002-9736-3048 OpenAlex
World rank
#33,063
of 7,710,434 ranked researchers
Rank in Netherlands
#622
of 107,149
Works
281
Citations
96k
Citations per work
341.2
h-index
66
i10-index 135Top 0.3% in Marketing
Jörg Henseler

What does Jörg Henseler research?

Jörg Henseler's work is mostly in Business, Management and Accounting (35%), Decision Sciences (11%), Social Sciences (9%).

Social Sciences: 155 works · 55.2% of their workBusiness, Management and Accounting: 99 works · 35.3% of their workMarketing: 45 works · 16.1% of their workOrganizational Behavior and Human Resource Management: 28 works · 9.8% of their workStrategy and Management: 26 works · 9.4% of their workDecision Sciences: 31 works · 11.2% of their workManagement Science and Operations Research: 16 works · 5.8% of their workInformation Systems and Management: 15 works · 5.4% of their workSocial Sciences: 24 works · 8.7% of their workSociology and Political Science: 24 works · 8.7% of their workEverything else: 126 works · 44.8% of their workTHEIR WORKJörg Henseler281works
Social Sciences55%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting9935.3%
    2. Decision Sciences3111.2%
    3. Social Sciences248.7%
  2. Everything else12644.8%
  1. 1Marketing16% of their works
  2. 2Organizational Behavior and Human Resource Management10% of their works
  3. 3Strategy and Management9% of their works
  4. 4Sociology and Political Science9% of their works
  5. 5Management Science and Operations Research6% of their works
  6. 6Information Systems and Management5% of their works

Research topics

Which keywords describe Jörg Henseler's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, Brand Trust, Consumer Behavior, Customer Experience, Electronic Word-of-Mouth, Social Media and Information Systems.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.

All 17 words, with their numbers
  1. Customer Satisfaction601 topic
  2. Service Quality601 topic
  3. Brand Trust451 topic
  4. Consumer Behavior451 topic
  5. Customer Experience382 topics
  6. Electronic Word-of-Mouth351 topic
  7. Social Media351 topic
  8. Information Systems331 topic
  9. Technology Acceptance Model331 topic
  10. Co-Creation201 topic
  11. Value Creation201 topic
  12. Impulse Buying181 topic
  13. Multichannel Retailing181 topic
  14. Consumer Perception141 topic
  15. Sensory Analysis141 topic
  16. Dynamic Capabilities131 topic
  17. Knowledge Transfer131 topic

Where does Jörg Henseler work?

Jörg Henseler's main affiliation in the publication record is University of Twente, Netherlands.

How many publications and citations does Jörg Henseler have?

OpenAlex counts 281 works and 95,873 citations for Jörg Henseler, an h-index of 66, ranking #33,063 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

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