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Researcher · Norwegian University of Science and Technology · Norway

Øyvind Helgesen

Øyvind Helgesen publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Strategy and Management, on topics such as Customer Service Quality and Loyalty, Consumer Retail Behavior Studies and Customer churn and segmentation.

OpenAlex
World rank
#670,331
of 7,710,434 ranked researchers
Rank in Norway
#4,203
of 33,005
Works
40
Citations
1.7k
Citations per work
42.8
h-index
15
i10-index 16Top 23% in Marketing
Øyvind Helgesen

What does Øyvind Helgesen research?

Øyvind Helgesen's work is mostly in Business, Management and Accounting (82%), Decision Sciences (4%), Social Sciences (4%).

Social Sciences: 36 works · 89.1% of their workBusiness, Management and Accounting: 33 works · 81.9% of their workMarketing: 13 works · 31.3% of their workOrganizational Behavior and Human Resource Management: 11 works · 26.5% of their workStrategy and Management: 6 works · 15.7% of their workManagement Information Systems: 3 works · 8.4% of their workDecision Sciences: 1 works · 3.6% of their workInformation Systems and Management: 1 works · 3.6% of their workSocial Sciences: 1 works · 3.6% of their workSociology and Political Science: 1 works · 3.6% of their workEverything else: 4 works · 10.9% of their workTHEIR WORKØyvind Helgesen40works
Social Sciences89%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting3381.9%
    2. Decision Sciences13.6%
    3. Social Sciences13.6%
  2. Everything else410.9%
  1. 1Marketing31% of their works
  2. 2Organizational Behavior and Human Resource Management26% of their works
  3. 3Strategy and Management16% of their works
  4. 4Management Information Systems8% of their works
  5. 5Sociology and Political Science4% of their works
  6. 6Information Systems and Management4% of their works

Research topics

Which keywords describe Øyvind Helgesen's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, Financial Performance, Customer Experience, Multichannel Retailing, Churn Prediction, Corporate Reputation and Customer Equity.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.

All 18 words, with their numbers
  1. Customer Satisfaction221 topic
  2. Service Quality221 topic
  3. Financial Performance122 topics
  4. Customer Experience111 topic
  5. Multichannel Retailing111 topic
  6. Churn Prediction61 topic
  7. Corporate Reputation61 topic
  8. Customer Equity61 topic
  9. Organizational Identity61 topic
  10. Performance Measurement62 topics
  11. Brand Trust51 topic
  12. Consumer Behavior51 topic
  13. Management Control Systems41 topic
  14. Strategic Management41 topic
  15. Information Systems31 topic
  16. Technology Acceptance Model31 topic
  17. Lean Manufacturing21 topic
  18. Supply Chain Management21 topic

Where does Øyvind Helgesen work?

Øyvind Helgesen's main affiliation in the publication record is Norwegian University of Science and Technology, Norway.

How many publications and citations does Øyvind Helgesen have?

OpenAlex counts 40 works and 1,712 citations for Øyvind Helgesen, an h-index of 15, ranking #670,331 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

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