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Ruth N. Bolton

Ruth N. Bolton publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Consumer Retail Behavior Studies and Service and Product Innovation.

World rank
#140,965
of 1,633,909 ranked researchers
Rank in United States
#59,593
of 358,040
Works
20
Citations
382
Citations per work
19.1

What does Ruth N. Bolton research?

Marketing: 40.0%Organizational Behavior and Human Resource Management: 12.0%Sociology and Political Science: 8.0%Strategy and Management: 8.0%other fields: 32.0%40%top field
Marketing40.0%Organizational Behavior and Human Resource Management12.0%Sociology and Political Science8.0%Strategy and Management8.0%other fields32.0%

Shares of their own output, by the field each of their topics belongs to. The grey slice is everything not listed.

  1. 1Marketing40% of their works
  2. 2Organizational Behavior and Human Resource Management12% of their works
  3. 3Sociology and Political Science8% of their works
  4. 4Strategy and Management8% of their works
  5. 5Management Information Systems4% of their works
  6. 6Philosophy4% of their works

Research topics

Which keywords describe Ruth N. Bolton's research?

The keywords of their largest research topics: Customer Experience, Customer Satisfaction, Marketing Strategy, Machine Learning, Perceived Value, Service Quality, Social Media and Churn Prediction.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most.

All 21 words, with their numbers
  1. Customer Experience42 topics
  2. Customer Satisfaction42 topics
  3. Marketing Strategy42 topics
  4. Machine Learning32 topics
  5. Perceived Value31 topic
  6. Service Quality31 topic
  7. Social Media32 topics
  8. Churn Prediction21 topic
  9. Co-Creation21 topic
  10. Consumer Engagement21 topic
  11. Customer Equity21 topic
  12. Electronic Word-of-Mouth21 topic
  13. Impulse Buying21 topic
  14. Multichannel Retailing21 topic
  15. Value Creation21 topic
  16. Big Data11 topic
  17. Data Analysis11 topic
  18. Derivatives11 topic
  19. Gandhi11 topic
  20. Hedging11 topic
  21. Nonviolence11 topic

Where does Ruth N. Bolton work?

Ruth N. Bolton's main affiliation in the publication record is Marketing Science Institute, United States.

How many publications and citations does Ruth N. Bolton have?

Science Explorer counts 20 works and 382 citations for Ruth N. Bolton, ranking #140,965 of 1,633,909 researchers worldwide on the composite score.

Ranked on field-normalised excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics are in the interactive view on the map. Is this your page? Request a correction or removal.