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Researcher · Arizona State University · United States

Ruth N. Bolton

Ruth N. Bolton publishes mostly in Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science, on topics such as Customer Service Quality and Loyalty, Consumer Retail Behavior Studies and Consumer Behavior in Brand Consumption and Identification.

ORCID 0000-0001-7328-4102 OpenAlex
World rank
#35,926
of 7,710,434 ranked researchers
Rank in United States
#13,725
of 1,627,098
Works
119
Citations
26k
Citations per work
220.6
h-index
50
i10-index 70Top 0.8% in Marketing
Ruth N. Bolton

What does Ruth N. Bolton research?

Ruth N. Bolton's work is mostly in Business, Management and Accounting (65%), Social Sciences (8%), Economics, Econometrics and Finance (3%).

Social Sciences: 94 works · 78.8% of their workBusiness, Management and Accounting: 77 works · 64.9% of their workMarketing: 47 works · 39.2% of their workOrganizational Behavior and Human Resource Management: 26 works · 21.6% of their workStrategy and Management: 5 works · 4.1% of their workSocial Sciences: 9 works · 7.8% of their workSociology and Political Science: 9 works · 7.8% of their workEconomics, Econometrics and Finance: 4 works · 3.4% of their workEconomics and Econometrics: 4 works · 3.4% of their workDecision Sciences: 3 works · 2.7% of their workManagement Science and Operations Research: 3 works · 2.7% of their workEverything else: 25 works · 21.2% of their workTHEIR WORKRuth N. Bolton119works
Social Sciences79%

Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.

The fields and subfields, with their numbers
    1. Business, Management and Accounting7764.9%
    2. Social Sciences97.8%
    3. Economics, Econometrics and Finance43.4%
    4. Decision Sciences32.7%
  2. Everything else2521.2%
  1. 1Marketing39% of their works
  2. 2Organizational Behavior and Human Resource Management22% of their works
  3. 3Sociology and Political Science8% of their works
  4. 4Strategy and Management4% of their works
  5. 5Economics and Econometrics3% of their works
  6. 6Management Science and Operations Research3% of their works

Research topics

Which keywords describe Ruth N. Bolton's research?

The keywords of their largest research topics: Customer Satisfaction, Service Quality, Customer Experience, Impulse Buying, Multichannel Retailing, Consumer Behavior, Marketing Strategy and E-commerce.

Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most. The words come from the keyword list OpenAlex gives each topic, not from the text of the papers, so a word can appear that none of the papers uses.

All 20 words, with their numbers
  1. Customer Satisfaction621 topic
  2. Service Quality621 topic
  3. Customer Experience542 topics
  4. Impulse Buying391 topic
  5. Multichannel Retailing391 topic
  6. Consumer Behavior382 topics
  7. Marketing Strategy292 topics
  8. E-commerce262 topics
  9. Brand Equity191 topic
  10. Brand Trust191 topic
  11. Marketing Strategies191 topic
  12. Retail Economics191 topic
  13. Electronic Word-of-Mouth171 topic
  14. Social Media171 topic
  15. Co-Creation151 topic
  16. Value Creation151 topic
  17. Churn Prediction141 topic
  18. Customer Equity141 topic
  19. Information Systems71 topic
  20. Technology Acceptance Model71 topic

Where does Ruth N. Bolton work?

Ruth N. Bolton's main affiliation in the publication record is Arizona State University, United States.

How many publications and citations does Ruth N. Bolton have?

OpenAlex counts 119 works and 26,256 citations for Ruth N. Bolton, an h-index of 50, ranking #35,926 of 7,710,434 researchers worldwide on the quality score.

Ranked on field-normalised citation excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.

Papers, co-authors, who cited this work and researchers on the nearest topics have tabs of their own, above. Is this your page? Claim it with your ORCID iD, or request a correction or removal.

Discussion

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