Sérgio Moro
Sérgio Moro publishes mostly in Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management, on topics such as Digital Marketing and Social Media, Diverse Aspects of Tourism Research and Customer Service Quality and Loyalty.
- World rank
- #92,971 of 7,710,434 ranked researchers
- Rank in Portugal
- #164 of 41,760
- Works
- 167
- Citations
- 5k
- Citations per work
- 30.0
What does Sérgio Moro research?
Sérgio Moro's work is mostly in Business, Management and Accounting (22%), Social Sciences (22%), Computer Science (10%).
Their six largest subfields, inside their fields and domains; the grey slice is everything else they publish. The interactive view splits every one of their works down to single topics.
The fields and subfields, with their numbers
- Everything else7746.4%
- Social Sciences7343.6%
- Business, Management and Accounting3722.0%
- Social Sciences3621.6%
- Physical Sciences1710.0%
- Computer Science1710.0%
- 1Sociology and Political Science22% of their works
- 2Marketing12% of their works
- 3Organizational Behavior and Human Resource Management5% of their works
- 4Information Systems5% of their works
- 5Artificial Intelligence5% of their works
- 6Management Information Systems5% of their works
Research topics
- Digital Marketing and Social Media
- Diverse Aspects of Tourism Research
- Customer Service Quality and Loyalty
- Big Data and Business Intelligence
- Customer churn and segmentation
- Consumer Behavior in Brand Consumption and Identification
- Technology Adoption and User Behaviour
- Hate Speech and Cyberbullying Detection
Which keywords describe Sérgio Moro's research?
The keywords of their largest research topics: Social Media, Consumer Engagement, Electronic Word-of-Mouth, Machine Learning, Destination Image, Tourist Satisfaction, Customer Satisfaction and Service Quality.
- Hate Speech
- Technology Acceptance Model
- Consumer Behavior
- Customer Equity
- Big Data
- Service Quality
- Tourist Satisfaction
- Machine Learning
- Consumer Engagement
- Social Media
- Electronic Word-of-Mouth
- Destination Image
- Customer Satisfaction
- Analytics
- Churn Prediction
- Brand Trust
- Information Systems
- Detection
Size is their works in the topics tagged with each word, from their 8 largest topics. Each links to the topic it comes from most. The words come from the keyword list OpenAlex gives each topic, not from the text of the papers, so a word can appear that none of the papers uses.
All 18 words, with their numbers
- Social Media572 topics
- Consumer Engagement491 topic
- Electronic Word-of-Mouth491 topic
- Machine Learning252 topics
- Destination Image241 topic
- Tourist Satisfaction241 topic
- Customer Satisfaction191 topic
- Service Quality191 topic
- Analytics171 topic
- Big Data171 topic
- Churn Prediction171 topic
- Customer Equity171 topic
- Brand Trust161 topic
- Consumer Behavior161 topic
- Information Systems131 topic
- Technology Acceptance Model131 topic
- Detection81 topic
- Hate Speech81 topic
Where does Sérgio Moro work?
Sérgio Moro's main affiliation in the publication record is Iscte – Instituto Universitário de Lisboa, Portugal.
How many publications and citations does Sérgio Moro have?
OpenAlex counts 167 works and 5,007 citations for Sérgio Moro, an h-index of 34, ranking #92,971 of 7,710,434 researchers worldwide on the quality score.
Ranked on field-normalised citation excellence (50%), output (30%) and citations (20%). Counts come from OpenAlex author records, which occasionally merge different people who share a name or split one person into several.
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Discussion
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