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Topic · General Health Professions

Healthcare Quality and Satisfaction

Healthcare Quality and Satisfaction is a research topic within General Health Professions. Science Explorer counts 29k research works in it since 1951. 9.9% of them reached the world's top 10% most cited for their field and year.

This cluster of papers explores the barriers to healthcare access, quality of service, and patient satisfaction in various healthcare settings. It covers topics such as nursing performance, community health centers, national health insurance, organizational behavior, and the influence of social and cultural factors on patient experience.

  • Healthcare Access
  • Quality of Service
  • Barriers
  • Patient Satisfaction
  • Nursing Performance
  • Community Health Centers
  • National Health Insurance
  • Organizational Behavior
  • Social and Cultural Factors
  • Patient Experience
Research works
29k
fractional, since 1951
In the world top 10%
2.9k
per year above
Top-10% rate
9.9%
share of its works in the world top 10%
Growth, 2018-21 → 2022-25
+54%
the tick is no change
Largest producer
Indonesia
92% of the 10 largest, 2022-now
Healthcare Quality and Satisfaction

This ranks research output and citation impact. It says nothing about the quality of diagnosis, treatment or care.

Which countries lead Healthcare Quality and Satisfaction research?

By volume, Indonesia and ?? publish the most (14k and 592 works in 2022-now).

By volume, 2022-now

  1. 1 Indonesia 14k works
  2. 2 ?? 592 works
  3. 3 United States 214 works
  4. 4 Malaysia 110 works
  5. 5 India 89 works
  6. 6 United Kingdom 82 works
  7. 7 Russia 60 works
  8. 8 Türkiye 53 works
  9. 9 Philippines 42 works
  10. 10 Finland 36 works

How concentrated that is

The same countries as shares of everything the list above accounts for. A node where two countries do two thirds of the work and one spread evenly across twelve read alike as a ranking and not at all alike here.

Indonesia: 91.7%??: 3.9%United States: 1.4%Malaysia: 0.7%6 others listed: 2.4%92%largest
Indonesia14k · 91.7%??592 · 3.9%United States214 · 1.4%Malaysia110 · 0.7%6 others listed361 · 2.4%

Shares of the rows listed above, not of the whole node.

Which institutions lead Healthcare Quality and Satisfaction research?

By volume in 2022-now, University of Indonesia publishes the most Healthcare Quality and Satisfaction research, followed by Politeknik Kesehatan Kemenkes Semarang and Airlangga University.

By volume, 2022-now

  1. 1 University of IndonesiaIndonesia 445 works
  2. 2 Politeknik Kesehatan Kemenkes SemarangIndonesia 425 works
  3. 3 Airlangga UniversityIndonesia 329 works
  4. 4 Institut Ilmu Kesehatan Bhakti WiyataIndonesia 225 works
  5. 5 Universitas Patria ArthaIndonesia 202 works
  6. 6 Universitas Gadjah MadaIndonesia 197 works
  7. 7 Universitas Esa UnggulIndonesia 191 works
  8. 8 Hasanuddin UniversityIndonesia 188 works
  9. 9 Politeknik Kesehatan Kementerian Kesehatan Jakarta IIIndonesia 188 works
  10. 10 Institut Kesehatan Medistra Lubuk PakamIndonesia 181 works

Who are the leading researchers in Healthcare Quality and Satisfaction?

The most-cited researchers publishing on Healthcare Quality and Satisfaction include Soewarta Kosen, Syed Mohamed Aljunid and Dina Nur Anggraini Ningrum.

  1. 1 Soewarta Kosen United States 164k citations
  2. 2 Syed Mohamed Aljunid Malaysia 147k citations
  3. 3 Dina Nur Anggraini Ningrum Indonesia 95k citations
  4. 4 Santi Martini Indonesia 63k citations

Ranked by citations received across their whole record, among researchers with at least three works on this topic.

What are the most cited papers in Healthcare Quality and Satisfaction?

The most cited paper in Healthcare Quality and Satisfaction is "JOB SATISFACTION, A LITERATURE REVIEW" (Brikend Aziri, 2011), with 781 citations. Next come "Indonesia dalam Menghadapi Pandemi Covid-19" (419) and "The Mediating Effect of Patient Satisfaction in the Patients' Perceptions of Healthcare Quality – Patient Trust Relationship" (265).

Most cited papers
#PaperReleasedCitations
1 JOB SATISFACTION, A LITERATURE REVIEW Brikend Aziri · RePEc: Research Papers in Economics Dec 2011 781
2 Indonesia dalam Menghadapi Pandemi Covid-19 Ririn Noviyanti Putri · Jurnal Ilmiah Universitas Batanghari Jambi Open access Jul 2020 419
3 The Mediating Effect of Patient Satisfaction in the Patients' Perceptions of Healthcare Quality – Patient Trust Relationship Laith Alrubaiee, Feras Alkaa'ida · International Journal of Marketing Studies Open access 21 Jan 2011 265
4 Assessment of nurse–patient communication and patient satisfaction from nursing care Mojgan Lotfi, Vahid Zamanzadeh, Leila Valizadeh et al. · Nursing Open Open access 26 Jun 2019 218
5 KEBIJAKAN PEMERINTAH DALAM PENANGANAN PANDEMI COVID-19 Darmin Tuwu · Journal Publicuho Open access 3 Jul 2020 212
All 100 most cited papers, with filters and sorting

Where is Healthcare Quality and Satisfaction research done?

The largest centres of Healthcare Quality and Satisfaction research in 2022-now are Jakarta (Indonesia), Semarang (Indonesia), Medan (Indonesia) and Surabaya (Indonesia). Among places with at least 20 works in it, it is an unusually large share of all research in Palopo, Sarikei and Lubuk Pakam.

Largest cities, 2022-now

  1. 1 JakartaIndonesia 1.7k works
  2. 2 SemarangIndonesia 997 works
  3. 3 MedanIndonesia 826 works
  4. 4 SurabayaIndonesia 818 works
  5. 5 BandungIndonesia 778 works
  6. 6 MakassarIndonesia 767 works
  7. 7 YogyakartaIndonesia 578 works
  8. 8 DepokIndonesia 500 works
  9. 9 KediriIndonesia 440 works
  10. 10 SurakartaIndonesia 386 works

Where it is the local speciality

  1. Palopo28.0 works143×
  2. SarikeiMY · 21.7 works126×
  3. Lubuk PakamID · 181.1 works123×
  4. Pringsewu Regency60.4 works117×
  5. Pekanbaru39.3 works114×
  6. Banda Aceh53.0 works107×
  7. RajabasaID · 36.3 works83×
  8. KediriID · 440.4 works72×
← less than its size predicts1×more →

Location quotient: how much more of its research is in Healthcare Quality and Satisfaction than the world average.

See Healthcare Quality and Satisfaction on the map

Where is the best place to study Healthcare Quality and Satisfaction?

Among universities, judged by research, University of Indonesia, Airlangga University and Politeknik Kesehatan Kemenkes Semarang score highest, combining excellence, specialisation, size, growth and international reach. Research strength is one signal when choosing where to study; it does not measure teaching.

0%10%20%mean 10.98%fractional works in this field (log) →share of work in the world top 10% →Universitas JemberAirlangga UniversityUniversity of Indone…Politeknik Kesehatan…
above the meannear itbelow it

One dot per university in the first ten of the table below, at the default weights. The upper left is the interesting corner: small places doing unusually strong work.

Excellenceshare of its work in the world top 10%, 2022-now and all time averaged
40%
Specialisationhow much of its work is in this field, counted up to 10× the world share
10%
Sizeits output in this field, on a log scale
30%
Growthoutput growth, counted from -20% to +20%
10%
Internationalshare of its work with a co-author abroad
10%
Each slider sets a weight; the share it gets of the score is beside it.
#UniversityScoreTop 10%SpecialisationWorksGrowth
1University of IndonesiaIndonesia 63.612.2%28.2×445 +41.0%
2Airlangga UniversityIndonesia 59.012.4%28.1×329 +9.7%
3Politeknik Kesehatan Kemenkes SemarangIndonesia 58.88.3%81.0×425 +88.7%
4Universitas JemberIndonesia 54.613.7%18.0×137 +22.9%
5Universitas Islam Negeri Sumatera UtaraIndonesia 54.411.2%12.5×168 +1353.8%
6Muhammadiyah University of SurakartaIndonesia 54.211.6%16.6×132 +195.6%
7Universitas Sari Mutiara IndonesiaIndonesia 53.810.5%107.8×178 +111.5%
8Universitas Sangga Buana YPKPIndonesia 53.814.6%120.0×99 +2125.0%
9Institut Ilmu Kesehatan Bhakti WiyataIndonesia 53.17.6%109.6×225 +138.7%
10Universitas Patria ArthaIndonesia 52.97.7%19.3×202 +69.5%

Universities only. The score blends excellence (40%), size (30%), specialisation (10%), growth (10%), international reach (10%), 2022-now; growth compares 2018-21 with 2022-25 and counts up to +20%, since a jump from a small base is mostly noise.

Every institution in Healthcare Quality and Satisfaction, country by country

Is Healthcare Quality and Satisfaction research growing?

Output in 2022-2025 was 54% higher than in 2018-2021, peaking in 2023. The fastest-growing topics are Healthcare Quality and Satisfaction.

still counting19801990200020102020
grewheldshrank

The same series as a ribbon: one cell per year, darker for more. The line above answers how much; this answers when.

Its share of all research

Growing output can still be a shrinking share: all of science grows. This is Healthcare Quality and Satisfaction as a percentage of every work published that year, 0.065% in 2024.

still counting0.050%0.10%Healthcare Quality and Satisfaction0.061% in 202519801990200020102020

Fractional works of Healthcare Quality and Satisfaction over all fractional works that year. How the balance of science has shifted.

How much of it reaches the world top 10%

Year by year.

still counting5%10%15%Healthcare Quality and Satisfaction9.8% in 20252020

Of each year's works in it, the share that reached the world's 10% most cited for their field and year. A field is the world for its own topics, so there is no other line to hold it against.

Which topics inside it are moving

Growth and decline on one axis around a shared zero. Two lists side by side hide the thing that matters: whether the growth dwarfs the decline, or the other way round.

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