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Topic · General Health Professions

Patient Satisfaction in Healthcare

Patient Satisfaction in Healthcare is a research topic within General Health Professions. Science Explorer counts 24k research works in it since 1950. 10.0% of them reached the world's top 10% most cited for their field and year.

This cluster of papers focuses on the factors influencing patient satisfaction with healthcare, including the measurement of patient satisfaction, public reporting of healthcare quality, the impact of patient experience on clinical outcomes, and strategies for quality improvement. It also explores the role of physician ratings, hospital care, and health system responsiveness in shaping patient satisfaction.

  • Patient Satisfaction
  • Healthcare Quality
  • Public Reporting
  • Clinical Outcomes
  • Patient Experience
  • Quality Improvement
  • Physician Ratings
  • Hospital Care
  • Health System Responsiveness
  • Consumer Assessment
Research works
24k
fractional, since 1950
In the world top 10%
2.4k
per year above
Top-10% rate
10.0%
share of its works in the world top 10%
Growth, 2018-21 → 2022-25
+1%
the tick is no change
Largest producer
United States
41% of the 10 largest, 2022-now
Patient Satisfaction in Healthcare

This ranks research output and citation impact. It says nothing about the quality of diagnosis, treatment or care.

Which countries lead Patient Satisfaction in Healthcare research?

By volume, the United States and the United Kingdom publish the most (1.3k and 315 works in 2022-now).

By volume, 2022-now

  1. 1 United States 1.3k works
  2. 2 United Kingdom 315 works
  3. 3 Indonesia 290 works
  4. 4 India 243 works
  5. 5 China 242 works
  6. 6 Türkiye 193 works
  7. 7 Australia 182 works
  8. 8 Brazil 147 works
  9. 9 Canada 143 works
  10. 10 Saudi Arabia 140 works

How concentrated that is

The same countries as shares of everything the list above accounts for. A node where two countries do two thirds of the work and one spread evenly across twelve read alike as a ranking and not at all alike here.

United States: 41.4%United Kingdom: 9.7%Indonesia: 9.0%India: 7.5%6 others listed: 32.4%41%largest
United States1,336 · 41.4%United Kingdom315 · 9.7%Indonesia290 · 9.0%India243 · 7.5%6 others listed1,046 · 32.4%

Shares of the rows listed above, not of the whole node.

Which institutions lead Patient Satisfaction in Healthcare research?

By volume in 2022-now, Harvard University publishes the most Patient Satisfaction in Healthcare research, followed by United States Department of Veterans Affairs and Johns Hopkins University.

By volume, 2022-now

  1. 1 Harvard UniversityUnited States 53 works
  2. 2 United States Department of Veterans AffairsUnited States 31 works
  3. 3 Johns Hopkins UniversityUnited States 26 works
  4. 4 University of TorontoCanada 24 works
  5. 5 Mayo ClinicUnited States 24 works
  6. 6 University of North Carolina at Chapel HillUnited States 23 works
  7. 7 Pelita Harapan UniversityIndonesia 20 works
  8. 8 University of MichiganUnited States 19 works
  9. 9 University of PennsylvaniaUnited States 19 works
  10. 10 Stanford UniversityUnited States 16 works

Who are the leading researchers in Patient Satisfaction in Healthcare?

The most-cited researchers publishing on Patient Satisfaction in Healthcare include Christopher J L Murray, Ali H. Mokdad and Gordon Henry Guyatt.

  1. 1 Christopher J L Murray United States 583k citations
  2. 2 Ali H. Mokdad United States 429k citations
  3. 3 Gordon Henry Guyatt Canada 315k citations
  4. 4 Elie A. Akl Canada 313k citations
  5. 5 Jeremy Grimshaw Canada 281k citations
  6. 6 Yousef Saleh Khader Jordan 274k citations
  7. 7 Patrick M. Bossuyt Netherlands 270k citations
  8. 8 Martin McKee United Kingdom 270k citations

Ranked by citations received across their whole record, among researchers with at least three works on this topic.

What are the most cited papers in Patient Satisfaction in Healthcare?

The most cited paper in Patient Satisfaction in Healthcare is "Cross-cultural adaptation of health-related quality of life measures: Literature review and proposed guidelines" (Françis Guillemin, Claire Bombardier, Dorcas Beaton, 1993), with 6,156 citations. Next come "The quality of care. How can it be assessed?" (5,964) and "External review and validation of the Swedish national inpatient register" (5,148).

Most cited papers
#PaperReleasedCitations
1 Cross-cultural adaptation of health-related quality of life measures: Literature review and proposed guidelines Françis Guillemin, Claire Bombardier, Dorcas Beaton · Journal of Clinical Epidemiology Dec 1993 6,156
2 The quality of care. How can it be assessed? Avedis Donabedian · JAMA 23 Sep 1988 5,964
3 External review and validation of the Swedish national inpatient register Jonas Filip Ludvigsson, Eva Andersson, Anders Ekbom et al. · BMC Public Health Open access 9 Jun 2011 5,148
4 Validating the SF-36 health survey questionnaire: new outcome measure for primary care. John Brazier, Robert Anthony Harper, Nev Jones et al. · BMJ Open access 18 Jul 1992 4,733
5 Shared Decision Making: A Model for Clinical Practice Glyn Jones Elwyn, Dominick L. Frosch, Richard Thomson et al. · Journal of General Internal Medicine Open access 22 May 2012 4,461
All 100 most cited papers, with filters and sorting

Where is Patient Satisfaction in Healthcare research done?

The largest centres of Patient Satisfaction in Healthcare research in 2022-now are London (United Kingdom), Riyadh (Saudi Arabia), Boston (United States) and New York (United States). Among places with at least 20 works in it, it is an unusually large share of all research in Riyadh.

Largest cities, 2022-now

  1. 1 LondonUnited Kingdom 87 works
  2. 2 RiyadhSaudi Arabia 73 works
  3. 3 BostonUnited States 64 works
  4. 4 New YorkUnited States 53 works
  5. 5 IstanbulTürkiye 42 works
  6. 6 BaltimoreUnited States 42 works
  7. 7 TehranIran 40 works
  8. 8 MelbourneAustralia 38 works
  9. 9 SeoulSouth Korea 37 works
  10. 10 Washington D.C.United States 36 works

Where it is the local speciality

  1. RiyadhSA · 72.8 works5.5×
← less than its size predicts1×more →

Location quotient: how much more of its research is in Patient Satisfaction in Healthcare than the world average.

See Patient Satisfaction in Healthcare on the map

Where is the best place to study Patient Satisfaction in Healthcare?

Among universities, judged by research, Harvard University, Erasmus University Rotterdam and King Saud University score highest, combining citation excellence, specialisation, size, growth and international reach. Research strength is one signal when choosing where to study; it does not measure teaching.

0%20%40%mean 20.19%fractional works in this field (log) →share of work in the world top 10% →Erasmus University R…King Saud UniversityJohns Hopkins Univer…Harvard University
above the meannear itbelow it

One dot per university in the first ten of the table below, at the default weights. The upper left is the interesting corner: small places doing unusually strong work.

Citation excellenceshare of its work in the world top 10%, 2022-now and all time averaged
40%
Specialisationhow much of its work is in this field, counted up to 10× the world share
10%
Sizeits output in this field, on a log scale
30%
Growthoutput growth, counted from -20% to +20%
10%
Internationalshare of its work with a co-author abroad
10%
Each slider sets a weight; the share it gets of the score is beside it.
#UniversityScoreTop 10%SpecialisationWorksGrowth
1Harvard UniversityUnited States 63.813.0%3.7×53 -10.5%
2Erasmus University RotterdamNetherlands 59.936.9%3.9×9 +0.4%
3King Saud UniversitySaudi Arabia 53.416.9%3.7×16 +113.6%
4Johns Hopkins UniversityUnited States 52.015.6%3.8×26 -25.2%
5Universität HamburgGermany 52.023.3%2.9×10 +1.7%
6The University of QueenslandAustralia 51.117.8%3.3×14 +14.9%
7Monash UniversityAustralia 50.929.3%2.3×10 -0.3%
8University of California, San FranciscoUnited States 49.516.5%4.5×14 +6.0%
9Maastricht UniversityNetherlands 48.020.8%4.6×8 +34.9%
10University of TorontoCanada 45.811.8%2.6×24 -18.9%

Universities only. The score blends citation excellence (40%), size (30%), specialisation (10%), growth (10%), international reach (10%), 2022-now; growth compares 2018-21 with 2022-25 and counts up to +20%, since a jump from a small base is mostly noise.

Every institution in Patient Satisfaction in Healthcare, country by country

Is Patient Satisfaction in Healthcare research growing?

Output in 2022-2025 was 1% higher than in 2018-2021, peaking in 2021. The fastest-growing topics are Patient Satisfaction in Healthcare.

still counting19801990200020102020
grewheldshrank

The same series as a ribbon: one cell per year, darker for more. The line above answers how much; this answers when.

Its share of all research

Growing output can still be a shrinking share: all of science grows. This is Patient Satisfaction in Healthcare as a percentage of every work published that year, 0.021% in 2024.

still counting0.010%0.020%0.030%Patient Satisfaction in Healthcare0.021% in 202519801990200020102020

Fractional works of Patient Satisfaction in Healthcare over all fractional works that year. How the balance of science has shifted.

How much of it reaches the world top 10%

Year by year.

still counting5%10%15%Patient Satisfaction in Healthcare10.3% in 2025200020102020

Of each year's works in it, the share that reached the world's 10% most cited for their field and year. A field is the world for its own topics, so there is no other line to hold it against.

Which topics inside it are moving

Growth and decline on one axis around a shared zero. Two lists side by side hide the thing that matters: whether the growth dwarfs the decline, or the other way round.

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