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Topic · Political Science and International Relations

E-Government and Public Services

E-Government and Public Services is a research topic within Political Science and International Relations. Science Explorer counts 19k research works in it since 1951. 10.1% of them reached the world's top 10% most cited for their field and year.

This cluster of papers explores the evolution, impact, and challenges of E-Government initiatives, focusing on transparency, trust, social media, open data, citizen engagement, ICTs, government services, accountability, and the role of the public sector.

  • E-Government
  • Transparency
  • Trust
  • Social Media
  • Open Data
  • Citizen Engagement
  • ICTs
  • Government Services
  • Accountability
  • Public Sector
Research works
19k
fractional, since 1951
In the world top 10%
1.9k
per year above
Top-10% rate
10.1%
share of its works in the world top 10%
Growth, 2018-21 → 2022-25
+14%
the tick is no change
Largest producer
Indonesia
20% of the 10 largest, 2022-now
E-Government and Public Services

Which countries lead E-Government and Public Services research?

By volume, Indonesia and the United States publish the most (495 and 402 works in 2022-now).

By volume, 2022-now

  1. 1 Indonesia 495 works
  2. 2 United States 402 works
  3. 3 China 372 works
  4. 4 Brazil 337 works
  5. 5 India 275 works
  6. 6 Germany 163 works
  7. 7 United Kingdom 132 works
  8. 8 Malaysia 103 works
  9. 9 South Africa 103 works
  10. 10 Türkiye 99 works

How concentrated that is

The same countries as shares of everything the list above accounts for. A node where two countries do two thirds of the work and one spread evenly across twelve read alike as a ranking and not at all alike here.

Indonesia: 19.9%United States: 16.2%China: 15.0%Brazil: 13.6%6 others listed: 35.3%20%largest
Indonesia495 · 19.9%United States402 · 16.2%China372 · 15.0%Brazil337 · 13.6%6 others listed876 · 35.3%

Shares of the rows listed above, not of the whole node.

Which institutions lead E-Government and Public Services research?

By volume in 2022-now, Institute for Peace Research and Security Policy publishes the most E-Government and Public Services research, followed by Universidade de Brasília and University of Indonesia.

By volume, 2022-now

  1. 1 Institute for Peace Research and Security PolicyGermany 32 works
  2. 2 Universidade de BrasíliaBrazil 22 works
  3. 3 University of IndonesiaIndonesia 20 works
  4. 4 Muhammadiyah University of YogyakartaIndonesia 20 works
  5. 5 University of JohannesburgSouth Africa 17 works
  6. 6 CitigroupUnited States 16 works
  7. 7 Fundação Getulio VargasBrazil 16 works
  8. 8 Utrecht UniversityNetherlands 16 works
  9. 9 University of South AfricaSouth Africa 15 works
  10. 10 Delft University of TechnologyNetherlands 15 works

Who are the leading researchers in E-Government and Public Services?

The most-cited researchers publishing on E-Government and Public Services include Robert K. Yin and Yogesh Kumar Dwivedi.

  1. 1 Robert K. Yin United States 120k citations
  2. 2 Yogesh Kumar Dwivedi United Kingdom 98k citations

Ranked by citations received across their whole record, among researchers with at least three works on this topic.

What are the most cited papers in E-Government and Public Services?

The most cited paper in E-Government and Public Services is "Collaborative Governance in Theory and Practice" (Christopher Ansell, Alison L. Gash, 2007), with 8,068 citations. Next come "The Ethnography of Infrastructure" (4,347) and "An Integrative Framework for Collaborative Governance" (3,544).

Most cited papers
#PaperReleasedCitations
1 Collaborative Governance in Theory and Practice Christopher Ansell, Alison L. Gash · Journal of Public Administration Research and Theory 13 Nov 2007 8,068
2 The Ethnography of Infrastructure Susan Leigh Star · American Behavioral Scientist Nov 1999 4,347
3 An Integrative Framework for Collaborative Governance Kirk Emerson, Tina Nabatchi, Stephen Balogh · Journal of Public Administration Research and Theory Open access 2 May 2011 3,544
4 Conceptualizing smart city with dimensions of technology, people, and institutions Taewoo Nam, Theresa A. Pardo Conference paper 12 Jun 2011 2,795
5 New Public Management Is Dead--Long Live Digital-Era Governance Patrick Dunleavy · Journal of Public Administration Research and Theory 8 Sep 2005 2,571
All 100 most cited papers, with filters and sorting

Where is E-Government and Public Services research done?

The largest centres of E-Government and Public Services research in 2022-now are Beijing (China), Jakarta (Indonesia), Bandung (Indonesia) and Brasília (Brazil).

Largest cities, 2022-now

  1. 1 BeijingChina 55 works
  2. 2 JakartaIndonesia 54 works
  3. 3 BandungIndonesia 43 works
  4. 4 BrasíliaBrazil 41 works
  5. 5 SurabayaIndonesia 40 works
  6. 6 YogyakartaIndonesia 38 works
  7. 7 HamburgGermany 37 works
  8. 8 Rio de JaneiroBrazil 36 works
  9. 9 LondonUnited Kingdom 35 works
  10. 10 New YorkUnited States 35 works
See E-Government and Public Services on the map

Where is the best place to study E-Government and Public Services?

Among universities, judged by research, Utrecht University, Delft University of Technology and University of Oslo score highest, combining excellence, specialisation, size, growth and international reach. Research strength is one signal when choosing where to study; it does not measure teaching.

0%20%40%mean 18.93%fractional works in this field (log) →share of work in the world top 10% →Utrecht UniversityDelft University of …University of OsloUniversity of Johann…
above the meannear itbelow it

One dot per university in the first ten of the table below, at the default weights. The upper left is the interesting corner: small places doing unusually strong work.

Excellenceshare of its work in the world top 10%, 2022-now and all time averaged
40%
Specialisationhow much of its work is in this field, counted up to 10× the world share
10%
Sizeits output in this field, on a log scale
30%
Growthoutput growth, counted from -20% to +20%
10%
Internationalshare of its work with a co-author abroad
10%
Each slider sets a weight; the share it gets of the score is beside it.
#UniversityScoreTop 10%SpecialisationWorksGrowth
1Utrecht UniversityNetherlands 78.419.1%5.4×16 -16.2%
2Delft University of TechnologyNetherlands 59.718.4%5.4×15 -44.5%
3University of OsloNorway 58.613.1%5.1×13 +21.1%
4University of JohannesburgSouth Africa 58.08.1%7.0×18 +107.9%
5Muhammadiyah University of YogyakartaIndonesia 56.26.2%14.6×20 +179.5%
6Tsinghua UniversityChina 55.129.7%1.2×11 +95.5%
7University of TartuEstonia 52.213.4%12.8×10 +311.2%
8Huazhong University of Science and TechnologyChina 50.334.9%1.4×10 +16.0%
9University at Albany, State University of New YorkUnited States 50.029.3%21.3×10 -52.2%
10University of GothenburgSweden 49.517.1%4.8×9 +226.9%

Universities only. The score blends excellence (40%), size (30%), specialisation (10%), growth (10%), international reach (10%), 2022-now; growth compares 2018-21 with 2022-25 and counts up to +20%, since a jump from a small base is mostly noise.

Every institution in E-Government and Public Services, country by country

Is E-Government and Public Services research growing?

Output in 2022-2025 was 14% higher than in 2018-2021, peaking in 2025. The fastest-growing topics are E-Government and Public Services.

still counting19801990200020102020
grewheldshrank

The same series as a ribbon: one cell per year, darker for more. The line above answers how much; this answers when.

Its share of all research

Growing output can still be a shrinking share: all of science grows. This is E-Government and Public Services as a percentage of every work published that year, 0.016% in 2024.

still counting0.020%0.040%E-Government and Public Services0.022% in 202519801990200020102020

Fractional works of E-Government and Public Services over all fractional works that year. How the balance of science has shifted.

How much of it reaches the world top 10%

Year by year.

still counting5%10%15%E-Government and Public Services10.7% in 2025200020102020

Of each year's works in it, the share that reached the world's 10% most cited for their field and year. A field is the world for its own topics, so there is no other line to hold it against.

Which topics inside it are moving

Growth and decline on one axis around a shared zero. Two lists side by side hide the thing that matters: whether the growth dwarfs the decline, or the other way round.

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